Infosys Customer Care Executive Reviews

Likes

Job security is great If you want to learn new technology you are always given a chance and lot of learning opportunities

Dislikes

No hike from past 3 years No promotion Variable pay is an issue

Work Details

Work policy: Any 12 days WFO

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Brand name, if you want to get married this company name can fetch you good bride and groom.

Dislikes

No working life balance, no work culture. You are forced to work for 14 hours a day even if you are wfh employee. Often clients of western countries call you at 2:00 to 3:00AM IST. Some of your seniors who are sent to abroad force you to on camera and present which is difficult as per Indian mid night time. They say weekend off however like kids you get home works.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Likes

Good working culture and good to start IT life, good exposure to technologies and learnings

Dislikes

Low salary, Rare hikes and job promotions,No incentives etc

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working for BPM. Where you will be disappointing with appraisal. Very complex HR support might help while you want explore job within BPM. You love the campus area.

Dislikes

For US shift employees it would be disappointing with facilities like gym which not operate in night swimming pool- which is only for day shift employees IT support- you suppose to connect them in day time Shift Allowance - For US shift- 2000 rs per month UK shift- Rs 1500 rs per month

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It is really a good company where it gives importance to both work and family, there is a lot of scope in improving our knowledge and connections.

Dislikes

The challenges are career growth, salary perks and promotions will be delay.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I have change company and grout my crayer and improve my skills and build my career objectives

Dislikes

Grouting my skills and improve my skills and build my career objectives good position

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company has work-life balance and work time flexibility.

Dislikes

There are no hikes, promotion, learning and growth. Most of the time you will be sitting without work or with irrelevant work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great Learning experience, amazing exposure and campus facilities

Dislikes

The enabling functions are extremely understaffed and there's immense work pressure and lack of work life balance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Although it depends on project, but till now for me it's been good working here, not much pressure and good stability and job security. I get leave whenever I want. I am still working from home after manager's approval, even though infosys have mandated it.

Dislikes

I got into Oracle Retail Domain with PL/SQL and Shell Script work. I was interested into Java because I'd worked in it earlier. I have asked several times to HR and Sr Manager to align me with a better project but they don't care what you want or like. Don't expect anything in Salary and Appraisal/Hike dept. I've been working without any increment from last 3 years.

Work Details

Work policy: Every month we get 8-10 days of WFH.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work from home policy. Campus.

Dislikes

No real benifits or perks given to employees which matter to them or give them feel good factor. No transparency in appraisal cycle and salary revisions. No information is shared with employees and we only come to know from outside news.

Work Details

Work policy: 10 days a month

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Engaging training programs and workshops allow employees to continuously improve their skill set

Dislikes

The company provides reliable and uptodate technology, which allows employees to work efficiently and without unnecessary technical setbacks Workshops and teambuilding activities are designed to be fun and engaging, helping to develop both personal and professional skills

Likes

The team is always friendly, welcoming, and ready to support one another, making it a great place to work every day

Dislikes

These groups provide opportunities for personal and professional development, offering workshops, networking events, and leadership roles The company is structured in a way that fosters growth, and I feel valued as part of the team

Likes

The flexible work hours and remote work options make it easier to balance professional responsibilities with personal life

Dislikes

Whether it’s shifting work hours or choosing to work from home, the company provides plenty of flexibility that makes it easy to maintain a healthy worklife balance

Likes

A positive and collaborative work culture where mentorship is key to team success Regular appreciation for hard work, with creative initiatives like innovation awards or creative brainstorming sessions that celebrate team members’ contributions If you're an experienced professional, this is a great company for you

Dislikes

Employees are regularly encouraged to participate in wellness challenges and activities that promote physical and mental health Team members are always ready to offer help, creating a highly supportive environment that promotes learning and growth

Likes

Employees are given the freedom and resources to bring their ideas to life, leading to personal and professional growth

Dislikes

There are numerous opportunities for employees to get involved in local and global outreach efforts, strengthening team morale and company reputation The company has excellent communication channels, ensuring transparency and open dialogue between employees and management

Likes

Whether you’re looking to specialize or branch out into a new area, there are plenty of opportunities for employees to explore different career paths Management encourages open dialogue, making employees feel valued and heard

Dislikes

There are plenty of initiatives that celebrate individual and team achievements, fostering a culture of appreciation