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3.7

based on 84k Reviews

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TCS Customer Care Executive Reviews

based on 43 reviews
Updated 10 Oct, 2023

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

4.2

Company culture

3.8

Skill development

3.7

Job Security

3.7

Work-Life balance

3.5

Work Satisfaction

3.3

Promotions/Appraisal

3.2

Salary & Benefits

Top Mentions in TCS Customer Care Executive Reviews

43 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about TCS's Customer Care Executives

Is TCS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 43 employee reviews, it's clear that most customer care executives have an average experience working at TCS. Company culture holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 3.2. Read reviews about company culture and salary & benefits on AmbitionBox.
Does TCS pay their Customer Care Executives well?
According to AmbitionBox reviews, TCS customer care executives rate their salary and benefits at 3.2 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TCS's customer care executives salaries here and to read reviews specifically about salary and benefits at TCS for customer care executives, click here.
How is the work culture at TCS for Customer Care Executives?
Work culture at TCS for customer care executives is rated 4.2 out of 5 by 43 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at TCS. To read reviews specifically about work culture at TCS for customer care executives, click here.
How is the job security at TCS for Customer Care Executives?
Based on 43 reviews on AmbitionBox, TCS's customer care executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at TCS for customer care executives, click here.

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Gender Based Ratings for TCS Customer Care Executive

based on 38 reviews
3.2
Rated by 17 Women

Rated 4.1 for Company Culture and 3.4 for Job Security

women
3.9
Rated by 21 Men

Rated 4.6 for Company Culture and 4.3 for Job Security

men

Working Days for TCS Customer Care Executive

based on 43 reviews
Monday to Friday
33%
Rotational Shift
29%
Monday to Saturday
29%
Other
6%
Alternate Saturday off
3%

Work Timings for TCS Customer Care Executive

based on 43 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
60%
9%
6%
25% employees reported other strict timings

Shift Timings for TCS Customer Care Executive

based on 43 reviews
Day shift
100%

Business Travel for TCS Customer Care Executive

based on 43 reviews
No travel
71%
Within city
26%
International travel
3%
TCS Customer Care Executive Salary
based on 186 salaries
₹1.2 L/yr - ₹6.5 L/yr
30% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
3 total responses
+2 more benefits
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