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based on 21.1k Reviews

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IBM Customer Care Executive Reviews

based on 35 reviews
Updated 12 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

4.3

Company culture

4.3

Skill development

4.3

Promotions/Appraisal

4.3

Work Satisfaction

4.1

Salary & Benefits

4.1

Work-Life balance

Top Mentions in IBM Customer Care Executive Reviews

35 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about IBM's Customer Care Executives

Is IBM a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 35 employee reviews, it's clear that most customer care executives have an average experience working at IBM. Job Security holds the highest rating at 4.3, while salary & benefits is rated the lowest amongst all factors at 4.1. Read reviews about job security and salary & benefits on AmbitionBox.
Does IBM pay their Customer Care Executives well?
According to AmbitionBox reviews, IBM customer care executives rate their salary and benefits at 4.1 out of 5, based on 35 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that IBM is generally seen as a place that values and rewards its workforce fairly. You can know more about IBM's customer care executives salaries here and to read reviews specifically about salary and benefits at IBM for customer care executives, click here.
How is the work culture at IBM for Customer Care Executives?
Work culture at IBM for customer care executives is rated 4.3 out of 5 by 35 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at IBM. To read reviews specifically about work culture at IBM for customer care executives, click here.
How is the job security at IBM for Customer Care Executives?
Based on 35 reviews on AmbitionBox, IBM's customer care executives rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IBM for customer care executives, click here.

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Gender Based Ratings for IBM Customer Care Executive

based on 32 reviews
1.1
Rated by 12 Women

Rated 1.1 for Skill Development and 1.1 for Career Growth

women
4.4
Rated by 20 Men

Rated 5.0 for Job Security and 5.0 for Company Culture

men

Working Days for IBM Customer Care Executive

based on 35 reviews
Rotational Shift
52%
Monday to Friday
38%
Monday to Saturday
10%

Work Timings for IBM Customer Care Executive

based on 35 reviews
Flexible timing
Strict (8pm - 5.30am)
Strict (8.30am - 7.30pm)
77%
8%
8%
7% employees reported other strict timings

Shift Timings for IBM Customer Care Executive

based on 35 reviews
Day shift
Night shift
67%
33%

Business Travel for IBM Customer Care Executive

based on 35 reviews
No travel
81%
Within city
11%
International travel
4%
Within country
4%
IBM Customer Care Executive Salary
based on 54 salaries
₹1.2 L/yr - ₹4.5 L/yr
17% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
12 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
1 total response
+4 more benefits
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