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IBM Customer Care Executive Reviews

Updated 14 Feb, 2025
Overall Rating
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3.8/5
based on 36 reviews

Rating distribution

Category Ratings

4.3

Company culture

4.3

Job security

4.3

Skill development

4.3

Promotions

4.3

Work satisfaction

4.1

Salary

4.1

Work-life balance

What employees say about IBM?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

53% employees reported

Flexible timing

Flexible timing

77% employees reported

No travel

No travel

84% employees reported

View more detailed insights

Gender based rating

1.1
female

Rated by Women

13 reviews

4.4
male

Rated by Men

20 reviews

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Top Mentions in IBM Customer Care Executive Reviews
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36 reviews found

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What people are saying about IBM

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a servicenow developer
2w
Salary Negotiation
Hi Everyone I am working as a ServiceNow Developer with 6.75 LPA ( 6.1 fixed ) . I got an offer from PWC with 10.5 LPA fixed + 20% variable and I accepted the offer. Now I got another offer from IBM w... read more
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Read IBM Customer Care Executive Reviews based on locations

3.3
 Gurgaon / Gurugram

 (13)

5.0
 Kolkata

 (5)

4.3
 Chandigarh

 (4)

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People also ask about IBM's Customer Care Executives

Is IBM a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 36 employee reviews, it's clear that most customer care executives have an average experience working at IBM. Company culture holds the highest rating at 4.3, while salary is rated the lowest amongst all factors at 4.1. Read reviews about company culture and on AmbitionBox.
Does IBM pay their Customer Care Executives well?
According to AmbitionBox reviews, IBM customer care executives rate their salary and benefits at 4.1 out of 5, based on 36 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that IBM is generally seen as a place that values and rewards its workforce fairly. You can know more about IBM's customer care executives salaries here
How is the work culture at IBM for Customer Care Executives?
Work culture at IBM for customer care executives is rated 4.3 out of 5 by 36 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at IBM. To read reviews specifically about work culture at IBM for customer care executives, click here .
How is the job security at IBM for Customer Care Executives?
Based on 36 reviews on AmbitionBox, IBM's customer care executives rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 36 IBM reviews submitted by IBM employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IBM is the right company for you. 53% of employees reported the working days at I...BM as Rotational Shift. 77% employees reported the work timings at IBM as Flexible timing. Read more
IBM Office Photos
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IBM Customer Care Executive Salary
based on 54 salaries
₹1.2 L/yr - ₹4.5 L/yr
17% more than the average Customer Care Executive Salary in India
View more details
Employee Benefits for IBM Customer Care Executive
cab
Office cab/shuttle
12 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
1 total response
+4 more benefits
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