Cognizant Customer Care Executive Reviews

Likes

No job security at all . You will be laid off without prior intimation. Toxic work culture

Dislikes

No job security at all. You will be laid off at any time . Toxic work culture from higher management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good working culture among similar service based company. CTC is straight forward almost like a product based company where fixed component is more and variable component is less Good team and good development projects compared to support projects in other companies Good work life balance

Dislikes

Hikes and promotion are not good. Recent policy changes are not employee friendly Golden days of Cognizant over once Francisco D’Souza tenure as CEO ended

Work Details

Work days: Monday to Friday

Likes

Stability is good. Though in the ongoing global recession, many of my co-workers had to leave projects because of project ramp down and did not get any other projects. Instead of recruiting employees from bench in other projects they are hiring more from people outside.

Dislikes

Appraisal is bad. So joining with low salary does not help much in the long run, better to switch.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work depends upon what project you get. Had a chance to work on a small project from scratch.

Dislikes

Work timings are pathetic. You work at your regular timings and still have to login later for client calls. In my case mostly extending till midnight. The hybrid culture here is totally unproductive. Upper management is worse, expects you to be available anytime for calls.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

They don't have stability in job, start looking other opportunities when yous joined cognizant

Dislikes

they can fire you anytime. Manager the different level of attitude. One of the trainer her name is Shreya singh was using for associate such terms "you f""king people you can't do anything. hr will not listen you also if I'll allow to fire, they will not think even. After complaints with SDL. Senior donot have any positivity and understanding.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Training and certification in multiple topics

Dislikes

Too many certification and training Too many meetings Extended working hours Promised role as data scientist but it involves mostly data engineering and cloud/deployment staffs

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There are multiple projects

Dislikes

The list is endless. Poor management of accounts. They give importance only to clients but not to resources. Resources are treated like third class citizens. Lots of micro management in certain projects. Scrum masters are the biggest culprits in certain projects, they say they are backing the resources but they keep trying to impress only the clients. In order to impress the clients they put lots of pressure on the resources....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I want to see super stupid leadership you can join cognizant. There is nothing any work life balance. no rule

Dislikes

There is nothing any rule.leadership don't know about agile. when they got project you have to work day and night.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Well it's a very good place to loose your mind and and peace. With the best 10 hours work culture and no benefits. And the best thing is the ratings they give depends on their personal choice and mood and the best part is once the rating is given it cannot be disputed. And unexpected promotions which will be given to others. Eg if A works hard B will get the promotion. Based on favouritism.

Dislikes

Hmmm. .... Everything. There is no help nor there is any support all are busy with their targets and targets and targets.

Likes

Cognizant has hybrid work model, which is good for employees.

Dislikes

Cognizant bench policy is bad, they give less days to get yourself into a project. Also salary hike is low.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Nothing

Dislikes

Not a good transport facility service. Job security is also not there. Very short term projects. In most of the projects, the case is like one person has to do job of 3 people. If there is requirement of 3 people then they will assign all those task to single person. In terms of hike, even if we work harder and show our appreciations still they will say budget issue. No proper growth here. One common thing in all IT sector is that you will be valuable only if there is some work. If not then no one really cares. You are on your own. So be ready for anything guys.. be prepared always to crack interviews at any time....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work culture is excellent. Mixed culture makes it really good work environment. Free hand in New Projects for getting new profile.

Dislikes

Salary as per industry standards is less, Increment as per previous followups has not been great. But favouritism plays it's part.

Work Details

Work policy: For now WFH

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

We can access to lot of learning platforms and also opportunity in CTS as its big firm.

Dislikes

This review is with respect to team of which I was part of. There was no work life balance. Rotational shifts.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good resources for upgrading the skills. Good scope in projects.

Dislikes

No proper work-life balance. If the team is good then you have proper work - life balance otherwise no proper work-life balance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

They don't have proper training facilities and blame candidates for bad results Specialy genc hr Manoj and maya kumari team for mental pressure and giving wrong information to candidate and later making them mad Idiots

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I like working in Cognizant, I won’t say this is best place to work, but if you are looking for settle or tired of weird culture or any issue. This company is better then those.

Dislikes

Here Manager literally owns the company, straight forward rule, you have do everything that your manager says, to manager and get progress. Variable and Bonus get cut down to 20-30% only. Even if you perform the best.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.