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Fino Payments Bank

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Fino Payments Bank Costumer Service Interview Questions and Answers

Updated 13 Nov 2022

Fino Payments Bank Costumer Service Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is the fainans work?
  • Ans. 

    Fainans work refers to financial work, which involves managing and handling financial transactions and records.

    • Fainans work includes tasks such as budgeting, accounting, financial analysis, and financial reporting.

    • Professionals in this field may work in various industries, including banking, insurance, and accounting firms.

    • Examples of fainans work include preparing financial statements, analyzing financial data to make...

  • Answered by AI
  • Q2. What is the loan distribution?
  • Ans. 

    Loan distribution refers to the allocation of loans to different individuals or entities based on various factors.

    • Loan distribution involves determining the amount of loans to be given to different borrowers.

    • It considers factors such as creditworthiness, income, and purpose of the loan.

    • For example, a bank may distribute loans to individuals for purchasing homes, cars, or starting businesses.

    • Loan distribution can also i...

  • Answered by AI
  • Q3. What is compalsory this job
  • Ans. This job in most compalsery is communication best consolting
  • Answered Anonymously
Round 3 - Group Discussion 

Group crietting is the best option in fainans companyes ricovery of pements the group tak risponsibileties of in parson lon pement ricovery

Interview Preparation Tips

Topics to prepare for Fino Payments Bank Costumer Service interview:
  • Group Management
  • Group Sales
  • Group Policy
  • Group
  • LON
  • Ricovery
Interview preparation tips for other job seekers - Criet the group , is so esy for the lon distibut and loan ricovery method , the group is suport by the company any possibilites . But no group crietion is any lost by compani 1 costomer is no risk in other parson , but group parson is tak risk by all the group members

Interview questions from similar companies

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About cash deposits upto 5 lacs and above what are the formalities to be done by the bank
  • Q2. 5 lack withdrawal cashier formalities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience to interview with hr and operations managers
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Reasoning English Grammar General Questions

Round 3 - HR 

(1 Question)

  • Q1. Self introduction
  • Ans. My Self my qualifications my experience
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job Good opportunity
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

A discussion of work experience.

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Meeting from branch manager and assistant manager

Round 3 - Assignment 

Ask me to some question by branch manager and cluster manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Ye ek accha organization h kaam krne k liye is organization se kafi kuch sikhne k liye milega

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Teller based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell us about yourself and your previous career experiences
Round 3 - One-on-one 

(2 Questions)

  • Q1. Take us through your profile.
  • Q2. Questions on teller and customer service officer roles.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold on your profile and be aware of your industry to be more quick with responses to questions related to the role you apply for.

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell about yourself Previous experience Expecting package
Round 2 - HR 

(1 Question)

  • Q1. Document checking and onboarding related

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not fear. The way of Interview is very simple
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous job with good experience
  • Ans. 

    Worked as a Customer Service Representative at XYZ Company for 3 years

    • Handled customer inquiries via phone, email, and in-person

    • Resolved customer complaints and issues in a timely and professional manner

    • Provided product information and assistance to customers

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
  • Q2. Good experience with live organisation
  • Ans. 

    I had a great experience with a live organisation during a charity event.

    • Volunteered at a charity event organized by a live organisation

    • Interacted with attendees and helped them with their queries

    • Received positive feedback from participants for excellent customer service

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous job with good experience
  • Ans. 

    I have previous experience working as a Customer Service Representative at XYZ Company.

    • Handled customer inquiries via phone, email, and in person

    • Resolved customer complaints and issues in a timely and professional manner

    • Processed orders and returns efficiently

    • Maintained accurate records of customer interactions and transactions

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is banking
  • Q2. What you groth

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing no trips from equitas

Fino Payments Bank Interview FAQs

How many rounds are there in Fino Payments Bank Costumer Service interview?
Fino Payments Bank interview process usually has 3 rounds. The most common rounds in the Fino Payments Bank interview process are Resume Shortlist, One-on-one Round and Group Discussion.
What are the top questions asked in Fino Payments Bank Costumer Service interview?

Some of the top questions asked at the Fino Payments Bank Costumer Service interview -

  1. What is the fainans wo...read more
  2. What is the loan distributi...read more

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