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Fino Payments Bank Customer Service Officer Interview Questions and Answers

Updated 23 Mar 2024

Fino Payments Bank Customer Service Officer Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Excel, casa, gold loan related
  • Q2. Casa gold loan Excel
  • Q3. Casa, gold loan,insurance related
  • Q4. CMS, casa , work experience
  • Q5. Remittance, casa

I applied via Recruitment Consultant and was interviewed in Feb 2022. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview not conducted by HR conducted by zonal head and ask about your self and your previous experience

Customer Service Officer Interview Questions Asked at Other Companies

Q1. Do you have basic knowledge of computer?
asked in ACC
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asked in HDFC Bank
Q3. Tell me documentation process for Pvt Ltd Company to open new Cur ... read more
Q4. What is CRR, SLR and Repo Rate
Q5. What is difference between affordable and rural housing.

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1.  asked About tha current organization coming for interview
  • Q2. About ur self
  • Q3. Interested not conductby hr actual conduct by zonal head , interview process

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are going to interview for the company you must know about company

Interview questions from similar companies

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About cash deposits upto 5 lacs and above what are the formalities to be done by the bank
  • Q2. 5 lack withdrawal cashier formalities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience to interview with hr and operations managers
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Reasoning English Grammar General Questions

Round 3 - HR 

(1 Question)

  • Q1. Self introduction
  • Ans. My Self my qualifications my experience
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job Good opportunity
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Good communication skills. Speak clearly and concisely.

Round 2 - HR 

(2 Questions)

  • Q1. Work in stressful times.
  • Q2. Salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Is it good to join Equitas bank
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Friendly interview 

(2 Questions)

  • Q1. Previous work details
  • Q2. New job role details discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job please join for our family
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Described ourself
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. All banking questions

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Teller based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Whats your working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview

Fino Payments Bank Interview FAQs

How many rounds are there in Fino Payments Bank Customer Service Officer interview?
Fino Payments Bank interview process usually has 1 rounds. The most common rounds in the Fino Payments Bank interview process are One-on-one Round.
How to prepare for Fino Payments Bank Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Fino Payments Bank. The most common topics and skills that interviewers at Fino Payments Bank expect are Field Sales, Account Opening, Banking Operations, Branch Management and Casa.
What are the top questions asked in Fino Payments Bank Customer Service Officer interview?

Some of the top questions asked at the Fino Payments Bank Customer Service Officer interview -

  1. Interested not conductby hr actual conduct by zonal head , interview proce...read more
  2. Casa, gold loan,insurance rela...read more
  3. Excel, casa, gold loan rela...read more

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Fino Payments Bank Customer Service Officer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Fino Payments Bank Customer Service Officer Salary
based on 78 salaries
₹1.2 L/yr - ₹3 L/yr
44% less than the average Customer Service Officer Salary in India
View more details

Fino Payments Bank Customer Service Officer Reviews and Ratings

based on 30 reviews

4.1/5

Rating in categories

3.8

Skill development

3.9

Work-life balance

3.2

Salary

3.6

Job security

3.6

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 30 Reviews and Ratings
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