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based on 4.3k Reviews

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Equitas Small Finance Bank Customer Service Officer Interview Questions and Answers

Updated 12 Dec 2024

7 interviews found

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Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Regarding previous company work related how it will use here

2

One-on-one Round (2 Questions)

  • Q1. Reg previous company work experience how it will use here
  • Q2. Same as above few other questions
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in May 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell us about yourself and your previous career experiences
3

One-on-one Round (2 Questions)

  • Q1. Take us through your profile.
  • Q2. Questions on teller and customer service officer roles.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold on your profile and be aware of your industry to be more quick with responses to questions related to the role you apply for.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Aug 2023.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. Can you outline the main differences between a commercial bank and an investment bank?
  • Q3. What are the different types of commercial banks?

Interview Preparation Tips

Interview preparation tips for other job seekers - Take care of yourself: Practice self-care, and give yourself space to clear your mind.

I applied via Recruitment Consultant and was interviewed in Apr 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok

Equitas Small Finance Bank interview questions for designations

 Customer Service Associate

 (1)

 Credit Officer

 (10)

 Banking Officer

 (1)

 Collection Officer

 (1)

 Casa Sales Officer

 (2)

 Customer Service and Operations Manager

 (1)

 Service Operations Manager

 (1)

 Branch Manager

 (9)

Interview Questions

I applied via Referral and was interviewed before Dec 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience to interview with hr and operations managers

Customer Service Officer Jobs at Equitas Small Finance Bank

View all

I applied via Referral and was interviewed before Aug 2021.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell about yourself Previous experience Expecting package
2

HR Round (1 Question)

  • Q1. Document checking and onboarding related

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not fear. The way of Interview is very simple

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Whats your working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Some banking related topics and customer service
3

Assignment Round

Some general knowledge information and banking related questions

I applied via Company Website and was interviewed in Feb 2022.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Tell me about yourself.
  • Q3. What is your family background?
2

HR Round (4 Questions)

  • Q1. Share details of your previous job.
  • Q2. What is your family background?
  • Q3. Where do you see yourself in 5 years?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Quick learner
Basic knowledge of computer
Hard and smart working

Equitas Small Finance Bank Interview FAQs

How many rounds are there in Equitas Small Finance Bank Customer Service Officer interview?
Equitas Small Finance Bank interview process usually has 2 rounds. The most common rounds in the Equitas Small Finance Bank interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Equitas Small Finance Bank Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Equitas Small Finance Bank. The most common topics and skills that interviewers at Equitas Small Finance Bank expect are Customer Service, Compliance, Cash Management, Operations and Customer Handling.
What are the top questions asked in Equitas Small Finance Bank Customer Service Officer interview?

Some of the top questions asked at the Equitas Small Finance Bank Customer Service Officer interview -

  1. Can you outline the main differences between a commercial bank and an investmen...read more
  2. What are the different types of commercial ban...read more
  3. About cash deposits upto 5 lacs and above what are the formalities to be done b...read more

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People are getting interviews through

based on 5 Equitas Small Finance Bank interviews
WalkIn
Referral
Recruitment Consultant
40%
40%
20%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join Equitas Small Finance Bank #BeyondBanking
Equitas Small Finance Bank Customer Service Officer Salary
based on 310 salaries
₹1.1 L/yr - ₹5 L/yr
16% less than the average Customer Service Officer Salary in India
View more details

Equitas Small Finance Bank Customer Service Officer Reviews and Ratings

based on 132 reviews

4.1/5

Rating in categories

4.0

Skill development

3.9

Work-Life balance

3.7

Salary & Benefits

4.1

Job Security

3.8

Company culture

3.5

Promotions/Appraisal

3.8

Work Satisfaction

Explore 132 Reviews and Ratings
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