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Equitas Small Finance Bank Customer Service Officer Interview Questions, Process, and Tips

Updated 1 Mar 2025

Top Equitas Small Finance Bank Customer Service Officer Interview Questions and Answers

View all 10 questions

Equitas Small Finance Bank Customer Service Officer Interview Experiences

20 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold on your profile and be aware of your industry to be more quick with responses to questions related to the role you apply for.

Customer Service Officer Interview Questions Asked at Other Companies

Q1. Do you have basic knowledge of computer?
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asked in HDFC Bank
Q3. Tell me documentation process for Pvt Ltd Company to open new Cur ... read more
Q4. What is CRR, SLR and Repo Rate
Q5. What is difference between affordable and rural housing.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job please join for our family
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I appeared for an interview before Mar 2024.

Equitas Small Finance Bank interview questions for designations

 Customer Service Executive

 (2)

 Customer Service Associate

 (1)

 Credit Officer

 (21)

 Risk Officer

 (1)

 Banking Officer

 (1)

 Collection Officer

 (1)

 Customer Support Officer

 (3)

 Branch Relationship Officer

 (4)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in yourself and express the same.

Get interview-ready with Top Equitas Small Finance Bank Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Take care of yourself: Practice self-care, and give yourself space to clear your mind.

Customer Service Officer Jobs at Equitas Small Finance Bank

View all

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Teller based questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok

Interview Questionnaire 

3 Questions

  • Q1. Previous Experience
  • Q2. How many Years of Experience
  • Q3. Tell me about yourself

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About cash deposits upto 5 lacs and above what are the formalities to be done by the bank
  • Q2. 5 lack withdrawal cashier formalities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience to interview with hr and operations managers

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not fear. The way of Interview is very simple
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Equitas Small Finance Bank Interview FAQs

How many rounds are there in Equitas Small Finance Bank Customer Service Officer interview?
Equitas Small Finance Bank interview process usually has 1-2 rounds. The most common rounds in the Equitas Small Finance Bank interview process are One-on-one Round, HR and Group Discussion.
How to prepare for Equitas Small Finance Bank Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Equitas Small Finance Bank. The most common topics and skills that interviewers at Equitas Small Finance Bank expect are Customer Service, Compliance, Cash Management, Operations and Customer Handling.
What are the top questions asked in Equitas Small Finance Bank Customer Service Officer interview?

Some of the top questions asked at the Equitas Small Finance Bank Customer Service Officer interview -

  1. Can you outline the main differences between a commercial bank and an investmen...read more
  2. What are the different types of commercial ban...read more
  3. What is li and term p...read more
How long is the Equitas Small Finance Bank Customer Service Officer interview process?

The duration of Equitas Small Finance Bank Customer Service Officer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Equitas Small Finance Bank Customer Service Officer Interview Process

based on 58 interviews

2 Interview rounds

  • One-on-one Round - 1
  • One-on-one Round - 2
View more
Join Equitas Small Finance Bank #BeyondBanking
Equitas Small Finance Bank Customer Service Officer Salary
based on 293 salaries
₹1.2 L/yr - ₹5 L/yr
11% less than the average Customer Service Officer Salary in India
View more details

Equitas Small Finance Bank Customer Service Officer Reviews and Ratings

based on 248 reviews

4.4/5

Rating in categories

4.3

Skill development

4.2

Work-life balance

4.2

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4.4

Job security

4.3

Company culture

4.0

Promotions

4.2

Work satisfaction

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