Jana Small Finance Bank Interview Questions, Process, and Tips

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Q1. Work details explain to hr
Ans. 
Work dayshif or nighshif details
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Q2. Work Details discussion
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Shaft Work or hard work details
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Q3. I Happy meet to the hr
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Q4. I am work discussion to hr
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Q5. Any doubts discussion to hr
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Q1. Why do you think you will be able to do this job?
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Q2. What time do you start and what are your working hours?
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About microfinance knowledge

Q1. What is portfolio ?
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A portfolio is a collection of investments owned by an individual or organization.
• A portfolio can include stocks, bonds, mutual funds, real estate, and other assets.

• Diversifying a portfolio can help reduce risk by spreading investments across different asset classes.

• Investors often review and adjust their portfolios regularly to meet their financial goals.

• Portfolio management involves selecting and monitoring investmen...read more
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Q2. What is PAR ?
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PAR stands for Problem Action Result, a framework used in customer relationship management to address and solve customer issues.
• PAR is a structured approach to handling customer problems.

• Identify the problem (P), take appropriate action (A), and achieve a positive result (R).

• For example, a customer complaint about a product defect could be resolved by acknowledging the issue, offering a replacement, and ensuring custom
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Q1. What is About Projection & implement ?
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Projection & implement is a process of forecasting future trends and implementing strategies to achieve desired outcomes.
• Projection involves analyzing past data and trends to predict future outcomes

• Implementation involves putting plans into action to achieve desired goals

• Examples include projecting sales growth for the next quarter and implementing marketing strategies to increase customer retention
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Q2. What is Target & achievement ?
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Target & achievement refers to setting specific goals and working towards meeting or exceeding those goals.
• Setting specific, measurable, achievable, relevant, and time-bound targets

• Developing strategies to reach the targets

• Monitoring progress towards the targets

• Taking corrective actions if necessary to ensure targets are met or exceeded
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Q1. Vlookup,Hlookup,
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Q1. About Bank? Vlookup Hlookup Advanced Excel
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Q1. Tell me about yourself
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I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
• 5 years of experience in customer care

• Skilled in resolving customer issues

• Strong communication and problem-solving skills

• Empathetic and patient approach towards customers
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Q2. Why should we hire you?
Ans. 
I am a dedicated and empathetic professional with a strong background in customer service and problem-solving skills.
• I have a proven track record of exceeding customer expectations and resolving issues efficiently.

• I possess excellent communication skills and can effectively handle difficult situations with patience and understanding.

• I am highly organized and detail-oriented, ensuring that all customer inquiries are add
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Q1. Where are you working before?
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Q2. Tell me about yourself and work experience you have?
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