Jana Small Finance Bank Interview Questions, Process, and Tips

Q1. How to imprease business?
Ans. 
To increase business, focus on improving customer experience, implementing effective marketing strategies, and expanding product/service offerings.
• Improve customer experience through excellent service and personalized interactions

• Implement effective marketing strategies such as social media campaigns and targeted advertising

• Expand product/service offerings to attract new customers and retain existing ones
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Q2. Why we make survey?
Ans. 
Surveys help gather feedback, opinions, and data from a specific group of people for analysis and decision-making.
• Surveys provide valuable insights into customer satisfaction and preferences.

• They help identify areas for improvement and measure the success of initiatives.

• Surveys can be used to collect data for research purposes or to gauge public opinion.

• They allow organizations to make informed decisions based on feedb
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Q1. Aap ki education
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Q2. Last company salary
Ans. 
My last company salary was $50,000 per year.
• My last company salary was $50,000 per year

• I received a yearly salary of $50,000 at my previous job

• My last company paid me $50,000 annually
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All the rounds is easy.. be bold and have good communication skills..

Q1. Technical round also easy
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Q2. How do bank customes benefits from overdrafts protection..
Ans. 
Bank customers benefit from overdraft protection by avoiding declined transactions and potential fees.
• Avoid declined transactions due to insufficient funds

• Prevent potential fees for bounced checks or declined transactions

• Provide peace of mind for customers in case of emergencies

• Help customers maintain their financial reputation

• Allow customers to access funds temporarily beyond their account balance
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Q3. Banking software applications
Ans. 
Banking software applications are specialized programs used by banks to manage customer accounts, transactions, and other financial activities.
• Banking software applications help banks streamline their operations and provide better services to customers.

• These applications often include features such as online banking, mobile banking, ATM management, and fraud detection.

• Examples of popular banking software applications i
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Q4. Annual percentage rate and how it calculate
Ans. 
Annual percentage rate (APR) is the annual rate charged for borrowing or earned through an investment, calculated as a percentage of the total loan amount.
• APR includes not only the interest rate, but also any additional fees or costs associated with the loan.

• It is calculated by taking into account the total cost of the loan over a year, including interest and fees, and then expressing it as a percentage of the loan amo...read more
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Q1. Friendly question
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Q2. No and difficult question
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Q3. Easy no any difficult question
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Q1. Face to face and aptitude test
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Q2. Tell about your self
Ans. 
Experienced Relationship Executive with a strong background in customer service and sales.
• Over 5 years of experience in building and maintaining client relationships

• Proven track record of exceeding sales targets

• Excellent communication and interpersonal skills

• Strong problem-solving abilities

• Proficient in CRM software and Microsoft Office suite
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Q1. Salary details previous company
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Q2. Hike and documents submitted
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