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Jana Small Finance Bank Collections Executive Interview Questions and Answers

Updated 28 Mar 2025

Jana Small Finance Bank Collections Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How much experience
  • Ans. 

    I have over 5 years of experience in collections, specializing in debt recovery and client relationship management.

    • Managed a portfolio of over 200 accounts, achieving a 95% recovery rate.

    • Implemented new collection strategies that reduced delinquency by 30%.

    • Trained and mentored a team of 5 junior collection agents, improving their performance metrics.

    • Utilized CRM software to track interactions and optimize follow-up pro

  • Answered by AI
  • Q2. Why should you join us
  • Ans. 

    Joining your team aligns with my skills and passion for collections, ensuring mutual growth and success.

    • I bring extensive experience in collections, having successfully reduced delinquency rates by 20% in my previous role.

    • Your company's commitment to ethical practices resonates with my values, ensuring I can contribute positively.

    • I am impressed by your innovative approach to technology in collections, and I am eager to...

  • Answered by AI
  • Q3. How much you eligible
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Aap ki education
  • Q2. Last company salary
  • Ans. 

    My last company salary was $50,000 per year.

    • My last company salary was $50,000 per year

    • I received a yearly salary of $50,000 at my previous job

    • My last company paid me $50,000 annually

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Age se kisi ke kaam ko mat dekhe

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Knowledge about finance
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion and appointment letter

Interview Preparation Tips

Interview preparation tips for other job seekers - Great to start as fresher

Collections Executive Jobs at Jana Small Finance Bank

View all

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Banking and computer knowledge is basic requirements

Interview Questionnaire 

1 Question

  • Q1. How to make interview

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Company Website and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Ans. 

    I am very poor family, family 1st graduate me, father is a daily wages

  • Answered Anonymously
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. My self benser, completed mba, totally 5years experience, married so native place, sales executive, collection, administration, accountant, very poor family my family 1st graduate,18000

Interview Preparation Tips

Interview preparation tips for other job seekers - Please age limit no asked the question
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They asking about your educational journey , your family background and importantly why do like working in IDFC

Interview Preparation Tips

Interview preparation tips for other job seekers - It's too easy and there is no difficult questions at all. Anyone can do it
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Walk an interview
  • Q2. Have you know about bank sector
  • Ans. 

    Yes, I have knowledge about the bank sector.

    • I have experience working in the banking industry for X years.

    • I am familiar with banking products and services such as loans, credit cards, and savings accounts.

    • I understand the importance of compliance and regulations in the banking sector.

    • I have knowledge of financial analysis and risk management in banking.

    • I am aware of the latest trends and technologies in the banking ind...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why join this job
  • Ans. 

    I am passionate about helping individuals manage their debts and improve their financial situations.

    • Opportunity to work with a diverse range of clients and help them resolve their financial issues

    • Desire to make a positive impact on people's lives by assisting them in managing their debts effectively

    • Passion for financial management and debt collection strategies

    • Opportunity for career growth and development in the financ

  • Answered by AI
  • Q2. What work in your job
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Qualification, present work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I grow to my job

Jana Small Finance Bank Interview FAQs

How many rounds are there in Jana Small Finance Bank Collections Executive interview?
Jana Small Finance Bank interview process usually has 1-2 rounds. The most common rounds in the Jana Small Finance Bank interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Jana Small Finance Bank Collections Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jana Small Finance Bank. The most common topics and skills that interviewers at Jana Small Finance Bank expect are Payment Collection, Collections, Recovery, Cash Collection and Debt Recovery.
What are the top questions asked in Jana Small Finance Bank Collections Executive interview?

Some of the top questions asked at the Jana Small Finance Bank Collections Executive interview -

  1. Why should you join...read more
  2. How much you eligi...read more
  3. How much experie...read more

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Jana Small Finance Bank Collections Executive Interview Process

based on 6 interviews

Interview experience

4.3
  
Good
View more
Jana Small Finance Bank Collections Executive Salary
based on 277 salaries
₹1.2 L/yr - ₹3.8 L/yr
At par with the average Collections Executive Salary in India
View more details

Jana Small Finance Bank Collections Executive Reviews and Ratings

based on 180 reviews

4.3/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.9

Salary

4.0

Job security

4.1

Company culture

3.6

Promotions

4.0

Work satisfaction

Explore 180 Reviews and Ratings
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