Upload Button Icon Add office photos

Jana Small Finance Bank

Compare button icon Compare button icon Compare

Filter interviews by

Jana Small Finance Bank Collections Executive Interview Questions and Answers

Updated 28 Mar 2025

Jana Small Finance Bank Collections Executive Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Aap ki education
  • Q2. Last company salary
  • Ans. 

    My last company salary was $50,000 per year.

    • My last company salary was $50,000 per year

    • I received a yearly salary of $50,000 at my previous job

    • My last company paid me $50,000 annually

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Age se kisi ke kaam ko mat dekhe
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. How much experience
  • Ans. 

    I have over 5 years of experience in collections, specializing in debt recovery and client relationship management.

    • Managed a portfolio of over 200 accounts, achieving a 95% recovery rate.

    • Implemented new collection strategies that reduced delinquency by 30%.

    • Trained and mentored a team of 5 junior collection agents, improving their performance metrics.

    • Utilized CRM software to track interactions and optimize follow-up pro

  • Answered by AI
  • Q2. Why should you join us
  • Ans. 

    Joining your team aligns with my skills and passion for collections, ensuring mutual growth and success.

    • I bring extensive experience in collections, having successfully reduced delinquency rates by 20% in my previous role.

    • Your company's commitment to ethical practices resonates with my values, ensuring I can contribute positively.

    • I am impressed by your innovative approach to technology in collections, and I am eager to...

  • Answered by AI
  • Q3. How much you eligible

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Knowledge about finance
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion and appointment letter

Interview Preparation Tips

Interview preparation tips for other job seekers - Great to start as fresher

Collections Executive Jobs at Jana Small Finance Bank

View all

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How to make interview

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Interview Questionnaire 

1 Question

  • Q1. Banking and computer knowledge is basic requirements
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2023.

Round 1 - HR 

(1 Question)

  • Q1. Hr discussion for regarding job questions
Round 2 - Aptitude Test 

Simple test as banking Knowledge

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview takings 1 by 1

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Job seekers bindly together, asking about ourselves

Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell about yourself and working experience
  • Q2. Asking about work experience
  • Q3. Hobby's, qualifications
  • Q4. Family details and etc
  • Q5. We supposed to tell all details about ourselves

Interview Preparation Tips

Interview preparation tips for other job seekers - Boldly we should answers, all kind of details we are supposed to tell
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(11 Questions)

  • Q1. About me and my life style
  • Q2. Can you do this job
  • Q3. Are you doing this job honestly
  • Q4. Have you any experience
  • Q5. How are you old
  • Q6. Can you be a better team leader
  • Q7. How many things to you know this job
  • Q8. What is your dreaming job
  • Q9. Salary expecting
  • Q10. Can you have any question for this job
  • Q11. Would you want to help from your hr

Interview Preparation Tips

Topics to prepare for ICICI Bank Collections Executive interview:
  • No one's
  • Operations
Interview preparation tips for other job seekers - Say nothing
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Costumer ko kese hendle krnaa h ye important h Naa ki costumers ko torcher krnaa
  • Q2. Cotumers pr payment krnaa h ye presar Bano or bolo ki ye krnaa hi hai
  • Q3. Cotumers agar phone nhi utha Raha hai to sabse pahale uski home visit krnaa h agar nhi milta h to uske Ghar pr payment krnaa h ye presar Bano
  • Q4. Costumer agar payment krne main paresaan kr raha h to uske refrensar ko pakdo or us pr presar Bano

Interview Preparation Tips

Interview preparation tips for other job seekers - Collection
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is collection
  • Ans. 

    Collection is the process of recovering unpaid debts from individuals or businesses.

    • Collection involves contacting debtors to remind them of their outstanding debts

    • Negotiating payment plans with debtors to settle the debts

    • Taking legal action against debtors who refuse to pay

    • Maintaining accurate records of all collection activities

    • Examples: calling customers for overdue payments, sending reminder letters, hiring a colle

  • Answered by AI
  • Q2. Secoure and unsecured

Skills evaluated in this interview

Jana Small Finance Bank Interview FAQs

How many rounds are there in Jana Small Finance Bank Collections Executive interview?
Jana Small Finance Bank interview process usually has 1-2 rounds. The most common rounds in the Jana Small Finance Bank interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Jana Small Finance Bank Collections Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jana Small Finance Bank. The most common topics and skills that interviewers at Jana Small Finance Bank expect are Payment Collection, Collections, Recovery, Cash Collection and Debt Recovery.
What are the top questions asked in Jana Small Finance Bank Collections Executive interview?

Some of the top questions asked at the Jana Small Finance Bank Collections Executive interview -

  1. Knowledge about fina...read more
  2. Aap ki educat...read more

Tell us how to improve this page.

Jana Small Finance Bank Collections Executive Interview Process

based on 6 interviews

Interview experience

4.3
  
Good
View more
Jana Small Finance Bank Collections Executive Salary
based on 277 salaries
₹1.2 L/yr - ₹3.8 L/yr
At par with the average Collections Executive Salary in India
View more details

Jana Small Finance Bank Collections Executive Reviews and Ratings

based on 180 reviews

4.3/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.9

Salary

4.0

Job security

4.1

Company culture

3.6

Promotions

4.0

Work satisfaction

Explore 180 Reviews and Ratings
Business Development Executive
556 salaries
unlock blur

₹1.3 L/yr - ₹4.5 L/yr

Relationship Manager
479 salaries
unlock blur

₹1.9 L/yr - ₹7 L/yr

Assistant Manager
472 salaries
unlock blur

₹1.9 L/yr - ₹7 L/yr

Senior Officer
440 salaries
unlock blur

₹1.4 L/yr - ₹3.6 L/yr

Senior Executive
419 salaries
unlock blur

₹1.7 L/yr - ₹4.7 L/yr

Explore more salaries
Compare Jana Small Finance Bank with

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

Axis Bank

3.7
Compare

Kotak Mahindra Bank

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview