Area Collection Manager

10+ Area Collection Manager Interview Questions and Answers

Updated 29 Jun 2024
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Q1. What is the past handled Bucket

Ans.

The past handled Bucket refers to the previous collection accounts assigned to the Area Collection Manager.

  • The past handled Bucket includes all the accounts that the Area Collection Manager has previously managed.

  • These accounts may vary in terms of the amount owed, the age of the debt, and the collection strategies employed.

  • The Area Collection Manager is responsible for successfully recovering the outstanding debts in the past handled Bucket.

  • The past handled Bucket may consis...read more

Q2. How many accounts was been taken care

Ans.

I have taken care of approximately 500 accounts.

  • I have managed a portfolio of 500 accounts.

  • I have successfully handled a large number of accounts.

  • I have experience in managing a diverse range of accounts.

  • I have consistently met targets and goals in account management.

  • I have effectively resolved issues and provided excellent customer service to account holders.

Q3. How to handle collection category? It's mix portfolio or sector wise.

Ans.

Handle collection category by analyzing mix portfolio or sector wise.

  • Analyze the portfolio and categorize the collections accordingly

  • Create a strategy for each category to maximize recovery

  • Assign dedicated teams for each category to ensure efficient collection

  • Regularly review and update the categorization based on performance

  • Example: For a mix portfolio, categorize collections based on age, amount, and type of debt. For a sector-wise portfolio, categorize collections based on...read more

Q4. What is the small Finance Bank..?

Ans.

Small Finance Banks are financial institutions that provide basic banking services to small businesses and low-income individuals.

  • Small Finance Banks focus on providing financial services to underserved and unserved sections of the population.

  • They offer services such as savings accounts, fixed deposits, loans, and payment services.

  • These banks are required to have a minimum capital of Rs. 200 crore.

  • Examples of Small Finance Banks in India include Ujjivan Small Finance Bank, Eq...read more

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Q5. What is the process off collection .

Ans.

The process of collection involves contacting individuals or businesses to recover outstanding debts or payments.

  • Contacting debtors via phone calls, emails, or letters to remind them of their outstanding payments

  • Negotiating payment plans or settlements with debtors to recover the owed amount

  • Recording all communication and payment agreements for documentation purposes

  • Escalating collection efforts by involving legal action or third-party collection agencies if necessary

Q6. What was CTC in your criteria?

Ans.

CTC stands for Cost to Company, which includes the total salary package offered to an employee.

  • CTC includes salary, bonuses, benefits, and any other perks offered by the company.

  • It is the total amount of money a company spends on an employee in a year.

  • CTC helps in understanding the total financial commitment of the company towards an employee.

  • Example: If an employee's salary is $50,000 per year and they receive a $5,000 bonus, their CTC would be $55,000.

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Q7. What is a current ctc

Ans.

The current CTC (Cost to Company) refers to the total salary package of an individual, including all benefits and allowances.

  • CTC includes the basic salary, allowances, bonuses, and other monetary benefits.

  • It also includes non-monetary benefits like health insurance, retirement plans, and company-provided facilities.

  • CTC is an important factor for job seekers as it determines the overall compensation package.

  • Example: A current CTC of 10 lakhs means the individual's total salary...read more

Q8. Video call with NCH.

Ans.

Video call with NCH is an important tool for effective communication and collaboration.

  • Video calls with NCH can help in discussing important matters and making decisions

  • It allows for face-to-face interaction even when physically distant

  • Screen sharing and virtual whiteboards can aid in presentations and brainstorming

  • It saves time and money on travel expenses

  • It requires a stable internet connection and proper equipment for optimal performance

Area Collection Manager Jobs

Area Collection Manager 8-13 years
HDB Financial Services
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RB Collection: Area Collection Manager - Flows 8-13 years
Axis Bank
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₹ 11 L/yr - ₹ 14 L/yr
Bangalore / Bengaluru
AREA COLLECTION MANAGER 2-7 years
L T Finance LTD
4.0
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Q9. in witch Bucket?

Ans.

The question is asking about the bucket in which something belongs.

  • The question is asking for a specific bucket or category.

  • The answer should provide the name or description of the bucket.

  • Examples of buckets could be 'current', 'overdue', 'written off', etc.

Q10. Suitable Locations?

Ans.

Suitable locations for the Area Collection Manager role depend on factors such as target market, competition, and accessibility.

  • Consider the target market and ensure the location is easily accessible to them.

  • Assess the competition in the area and choose a location with less competition.

  • Evaluate the accessibility of the location for both customers and employees.

  • Look for areas with high foot traffic or proximity to potential clients.

  • Consider the cost of rent or lease in differe...read more

Q11. Our current CTC

Ans.

Our current CTC is competitive with industry standards.

  • Our current CTC is in line with what other companies in the industry are offering.

  • We regularly review and adjust our CTC to remain competitive in the market.

  • Employees are satisfied with the current CTC package.

  • We offer a range of benefits along with the CTC to attract and retain top talent.

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