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ICICI Bank Collections Executive Interview Questions and Answers

Updated 11 Feb 2024

ICICI Bank Collections Executive Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(11 Questions)

  • Q1. About me and my life style
  • Q2. Can you do this job
  • Q3. Are you doing this job honestly
  • Q4. Have you any experience
  • Q5. How are you old
  • Q6. Can you be a better team leader
  • Q7. How many things to you know this job
  • Q8. What is your dreaming job
  • Q9. Salary expecting
  • Q10. Can you have any question for this job
  • Q11. Would you want to help from your hr

Interview Preparation Tips

Topics to prepare for ICICI Bank Collections Executive interview:
  • No one's
  • Operations
Interview preparation tips for other job seekers - Say nothing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2023.

Round 1 - HR 

(1 Question)

  • Q1. Hr discussion for regarding job questions
Round 2 - Aptitude Test 

Simple test as banking Knowledge

Round 3 - One-on-one 

(1 Question)

  • Q1. Interview takings 1 by 1

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Job seekers bindly together, asking about ourselves

Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell about yourself and working experience
  • Q2. Asking about work experience
  • Q3. Hobby's, qualifications
  • Q4. Family details and etc
  • Q5. We supposed to tell all details about ourselves

Interview Preparation Tips

Interview preparation tips for other job seekers - Boldly we should answers, all kind of details we are supposed to tell

Interview Questionnaire 

1 Question

  • Q1. Banking and computer knowledge is basic requirements

ICICI Bank interview questions for designations

 Collections Manager

 (10)

 Deputy Collections Manager

 (1)

 Executive

 (3)

 Sales Executive

 (21)

 Senior Executive

 (17)

 Relationship Executive

 (5)

 Operations Executive

 (5)

 HR Executive

 (3)

Interview Questionnaire 

1 Question

  • Q1. How to make interview

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why join this job
  • Ans. 

    I am passionate about helping individuals manage their debts and improve their financial situations.

    • Opportunity to work with a diverse range of clients and help them resolve their financial issues

    • Desire to make a positive impact on people's lives by assisting them in managing their debts effectively

    • Passion for financial management and debt collection strategies

    • Opportunity for career growth and development in the financ

  • Answered by AI
  • Q2. What work in your job
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is collection
  • Ans. 

    Collection is the process of recovering unpaid debts from individuals or businesses.

    • Collection involves contacting debtors to remind them of their outstanding debts

    • Negotiating payment plans with debtors to settle the debts

    • Taking legal action against debtors who refuse to pay

    • Maintaining accurate records of all collection activities

    • Examples: calling customers for overdue payments, sending reminder letters, hiring a colle

  • Answered by AI
  • Q2. Secoure and unsecured

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Costumer ko kese hendle krnaa h ye important h Naa ki costumers ko torcher krnaa
  • Q2. Cotumers pr payment krnaa h ye presar Bano or bolo ki ye krnaa hi hai
  • Q3. Cotumers agar phone nhi utha Raha hai to sabse pahale uski home visit krnaa h agar nhi milta h to uske Ghar pr payment krnaa h ye presar Bano
  • Q4. Costumer agar payment krne main paresaan kr raha h to uske refrensar ko pakdo or us pr presar Bano

Interview Preparation Tips

Interview preparation tips for other job seekers - Collection
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Qualification, present work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I grow to my job
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They asking about your educational journey , your family background and importantly why do like working in IDFC

Interview Preparation Tips

Interview preparation tips for other job seekers - It's too easy and there is no difficult questions at all. Anyone can do it

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Collections Executive interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are One-on-one Round, HR and Group Discussion.
What are the top questions asked in ICICI Bank Collections Executive interview?

Some of the top questions asked at the ICICI Bank Collections Executive interview -

  1. Banking and computer knowledge is basic requireme...read more
  2. How to make intervi...read more
  3. family details and ...read more

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ICICI Bank Collections Executive Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more
ICICI Bank Collections Executive Salary
based on 260 salaries
₹1.2 L/yr - ₹4.2 L/yr
5% less than the average Collections Executive Salary in India
View more details

ICICI Bank Collections Executive Reviews and Ratings

based on 77 reviews

4.5/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.3

Salary

4.3

Job security

4.3

Company culture

3.9

Promotions

4.3

Work satisfaction

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