Upload Button Icon Add office photos

Filter interviews by

Credence Resource Management Collections Executive Interview Questions and Answers

Updated 28 Mar 2023

Credence Resource Management Collections Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you want to apply for the job
  • Ans. 

    I am applying for the job because I have a strong background in collections and enjoy the challenge of resolving outstanding debts.

    • I have several years of experience working in collections, which has given me a deep understanding of the process and strategies for successful debt recovery.

    • I am motivated by the opportunity to make a positive impact by helping individuals and businesses resolve their financial obligations...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. How will you manage irate customers.
  • Ans. 

    I will listen to their concerns, empathize with them, and offer solutions to resolve their issues.

    • Remain calm and professional

    • Listen actively to their concerns

    • Empathize with their situation

    • Offer solutions to resolve their issues

    • Apologize for any inconvenience caused

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and think before speaking and get some background info about the company.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you see yourself as after 5 years?
  • Q2. What are your weakness?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be truthful to yourself
Do not panic

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay

Interview Questionnaire 

2 Questions

  • Q1. If You are iwe 5000 Buck by someone how will you get it back from them if the person is not returning the money?
  • Ans. 

    I would first try to communicate with the person and request for the payment. If that doesn't work, I would take legal action.

    • Contact the person and remind them of the debt

    • Offer a payment plan if they are unable to pay the full amount at once

    • Consider involving a mediator or debt collection agency

    • If all else fails, take legal action through small claims court or hiring a lawyer

  • Answered by AI
  • Q2. Start by sending reminders, then calls , reaching out to him, if not then his or her close circles...

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1. Tell us something about your self. 2. Where do see 5 years from now? 3. What are your goals in life? 4. What are you doing currently?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answers.
Be confident. Confidence is the key.
Try maintain an eye contact with the interviewer. Greet the interviewer with a smile. They asked me about my past job experiences and why did I quit. What was my profile and analysed me whether I really have any idea about the job profiles. Being from a different academic background why I chose to work in a voice process. I have good communication skills and my confidence did it all. They said you're the perfect candidate for this role. We liked your confide.

Interview Preparation Tips

Round: Test
Experience: First round was eassy writing. It was a simple eassy topic

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why do you want to work in BPO
  • Q2. What do you know about our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak proper English and answer every question confidently.

I applied via Naukri.com and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. What do you know about ecommerce?
  • Ans. 

    Ecommerce refers to buying and selling of goods and services online.

    • Ecommerce platforms include Amazon, eBay, and Shopify.

    • Customers can make purchases using credit/debit cards, PayPal, or other payment methods.

    • Ecommerce has revolutionized the retail industry by providing convenience and accessibility to customers.

    • Ecommerce also includes services such as online banking, online ticket booking, and online food delivery.

    • Ec...

  • Answered by AI
  • Q2. What are the benefits of using ecommerce services rather than going to shopping/markets in person?
  • Ans. 

    Ecommerce services offer convenience, variety, and cost savings compared to shopping in person.

    • Ecommerce allows for shopping from anywhere at any time

    • Online stores offer a wider variety of products and brands

    • Ecommerce often offers lower prices and discounts

    • No need to physically travel to stores and deal with crowds and parking

    • Ecommerce allows for easy comparison shopping

    • Delivery options make it easy to receive purchase...

  • Answered by AI
  • Q3. Why did you left your previous company?
  • Q4. What are your goals?
  • Q5. Tell me about yourself.
  • Q6. How long will you work here?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hey guys, hope you are all doing well.
If you're reading this, it means you are in search of a job, be it your passion or regarding your situations.

After joining in this company, I realised one thing. Happiness doesn't comes with the increase in your CTC nor even in the extra benefits. It always lies in the work that you love to do. Never ever feel inferior, or depressed by thinking what others are actually thinking about you (especially your current position in life). But remember, it's not them who make you happier. It is you.

So, when you're going to give an interview, just be hopeful and confident. During the interview process, just make sure your seating position is comfortable. Then take a deep breath and relax your facial muscles. Then understand the question clearly that are asked by the interviewer, and then speak out without fumbling. There's no need to hurry up like you're a superfast express, just stay calm and speak out clearly.

That's it, it shows your compassion and confidence, which might end up in taking the offer that you're willing to.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  I was asked my experience in Last Employment and difference between Customer service and customer support

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you say,

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. At first, the hr was very clear in the job requirement. And in second round, you will be given an assessment link for typing speed and to examine your thoughts and sentence formation skills. Dont worry, ba...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear with your sentences, share your experiences in this field. Have a positive mindset. Once, you are on call with HR. Don't act as if it's a question and answer session, I did this in my first interview lol..Converse with them, ask them valid questions (it shows your interest in this job). And yeah, it's not that difficult. You can pass this interview. All the very best!!

I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction and kilometer radius to provide a cab and salary because they will provide less

Interview Preparation Tips

Interview preparation tips for other job seekers - No update after assessment

Credence Resource Management Interview FAQs

How many rounds are there in Credence Resource Management Collections Executive interview?
Credence Resource Management interview process usually has 2-3 rounds. The most common rounds in the Credence Resource Management interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Credence Resource Management Collections Executive interview?

Some of the top questions asked at the Credence Resource Management Collections Executive interview -

  1. If You are iwe 5000 Buck by someone how will you get it back from them if the p...read more
  2. How will you manage irate custome...read more
  3. Start by sending reminders, then calls , reaching out to him, if not then his o...read more

Tell us how to improve this page.

Credence Resource Management Collections Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Quess Interview Questions
3.8
 • 424 Interviews
IKS Health Interview Questions
3.6
 • 234 Interviews
Alldigi Tech Interview Questions
4.0
 • 198 Interviews
IntouchCX Interview Questions
2.9
 • 196 Interviews
TTEC India Interview Questions
3.7
 • 137 Interviews
Globiva Interview Questions
3.1
 • 107 Interviews
ReSource Pro Interview Questions
4.0
 • 93 Interviews
QX Global Group Interview Questions
3.3
 • 86 Interviews
Alorica Interview Questions
3.1
 • 72 Interviews
View all
Credence Resource Management Collections Executive Salary
based on 24 salaries
₹1.9 L/yr - ₹5 L/yr
54% more than the average Collections Executive Salary in India
View more details

Credence Resource Management Collections Executive Reviews and Ratings

based on 8 reviews

3.0/5

Rating in categories

3.3

Skill development

2.8

Work-life balance

2.8

Salary

3.0

Job security

3.0

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 8 Reviews and Ratings
Customer Service Executive
280 salaries
unlock blur

₹1.6 L/yr - ₹6.2 L/yr

Team Lead
139 salaries
unlock blur

₹3.6 L/yr - ₹11.5 L/yr

Executive
91 salaries
unlock blur

₹2 L/yr - ₹5.2 L/yr

Accounts Receivable Executive
78 salaries
unlock blur

₹2 L/yr - ₹6.6 L/yr

Customer Care Executive
73 salaries
unlock blur

₹1.9 L/yr - ₹5 L/yr

Explore more salaries
Compare Credence Resource Management with

Quess

3.8
Compare

Statestreet HCL Services

3.3
Compare

IKS Health

3.6
Compare

Alldigi Tech

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview