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Credence Resource Management

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3.4

based on 588 Reviews

Video summary

Filter interviews by

Credence Resource Management Collections Executive Interview Questions and Answers

Updated 28 Mar 2023

Credence Resource Management Collections Executive Interview Experiences

3 interviews found

Collections Executive Interview Questions & Answers

Anonymous

posted on 28 Mar 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. Why you want to apply for the job

Ans.

I am applying for the job because I have a strong background in collections and enjoy the challenge of resolving outstanding debts.

I have several years of experience working in collections, which has given me a deep understanding of the process and strategies for successful debt recovery.
I am motivated by the opportunity to make a positive impact by helping individuals and businesses resolve their financial obligations...

Answered by AI

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. How will you manage irate customers.

Ans.

I will listen to their concerns, empathize with them, and offer solutions to resolve their issues.

Remain calm and professional
Listen actively to their concerns
Empathize with their situation
Offer solutions to resolve their issues
Apologize for any inconvenience caused
Follow up with the customer to ensure their satisfaction

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and think before speaking and get some background info about the company.

Collections Executive Interview Questions & Answers

Anonymous

posted on 10 Jan 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. What do you see yourself as after 5 years?

Add your answer

Q2. What are your weakness?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be truthful to yourself
Do not panic

Collections Executive Interview Questions & Answers

Anonymous

posted on 21 May 2021

Interview Questionnaire

2 Questions

Q1. If You are iwe 5000 Buck by someone how will you get it back from them if the person is not returning the money?

Ans.

I would first try to communicate with the person and request for the payment. If that doesn't work, I would take legal action.

Contact the person and remind them of the debt
Offer a payment plan if they are unable to pay the full amount at once
Consider involving a mediator or debt collection agency
If all else fails, take legal action through small claims court or hiring a lawyer

Answered by AI

Add your answer

Q2. Start by sending reminders, then calls , reaching out to him, if not then his or her close circles...

Add your answer

Top trending discussions

View All

Interview Tips & Stories

2d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Interview questions from similar companies

Collections Executive Interview Questions & Answers

Conneqt Business Solutions

posted on 16 Apr 2022

I applied via AmbitionBox and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. Self introduction and work experience work knowledge

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Axis bank me Agriculture process me customer collection

Collections Executive Interview Questions & Answers

Conneqt Business Solutions

Anonymous

posted on 10 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

It's about any thing like favourite sport's or favourite person

Round 3 - HR

(2 Questions)

Q1. Hr discussion about the salary and process

Add your answer

Q2. Do you have any experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Q connect is good company we having all good facilities

Collections Executive Interview Questions & Answers

WNS

Anonymous

posted on 1 Oct 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(6 Questions)

Q1. Anyone qution ask how to collect credit card payment

Add your answer

Q2. Self and experience.

Add your answer

Q3. Where r u working

Add your answer

Q4. Where are you working

Add your answer

Q5. Self and experience,where working

Add your answer

Q6. U have experince letter

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i m not working currently plz give chance to work with wns bec its a my life is survive good after work with this company WNS.

Collections Executive Interview Questions & Answers

Tech Mahindra

posted on 5 May 2023

Interview experience

Poor

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. Self Introduction

Add your answer

Round 3 - Aptitude Test

Versant round. Score more than 60

Round 4 - Client Interview

(2 Questions)

Q1. Speak on a topic

Ans.

The Importance of Time Management

Time management is crucial for personal and professional success
Effective time management leads to increased productivity and reduced stress
Prioritizing tasks and setting realistic goals are key components of time management
Tools such as calendars and to-do lists can aid in time management
Procrastination is a common obstacle to effective time management

Answered by AI

Add your answer

Q2. Tell me about customer servie

Ans.

Customer service is the provision of assistance and support to customers before, during, and after a purchase.

Customer service involves actively listening to customers and addressing their concerns
It is important to be knowledgeable about the product or service being offered
Providing timely and efficient solutions to customer issues is crucial
Building a positive relationship with customers can lead to repeat business a...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Kabhi job mat karna Techm mai.

Collections Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 20 Nov 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

No response

I applied via Job Fair and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. General introduction about advisor

Add your answer

Q2. Salary expectations

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Do you know about techmahindra

Ans.

Tech Mahindra is a multinational technology company providing IT services and solutions.

Tech Mahindra is headquartered in Pune, India.
It is a part of the Mahindra Group conglomerate.
The company offers services in areas like consulting, digital transformation, and business process outsourcing.
Tech Mahindra has a global presence with offices and delivery centers in multiple countries.
They serve clients across various ind...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview taken in pune

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction and hobby and job related question.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. What are the components of customer satisfaction?

Ans.

Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.

Quality of product/service
Responsiveness
Empathy
Communication
Problem-solving

Answered by AI

View 4 more answers

Q2. Why is there a need of customer support?

Ans.

Customer support is essential for resolving customer issues and ensuring customer satisfaction.

Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries

Answered by AI

Add your answer

Q3. What were you doing in the past?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Credence Resource Management Interview FAQs

How many rounds are there in Credence Resource Management Collections Executive interview?

Credence Resource Management interview process usually has 2-3 rounds. The most common rounds in the Credence Resource Management interview process are Resume Shortlist, One-on-one Round and HR.

What are the top questions asked in Credence Resource Management Collections Executive interview?

Some of the top questions asked at the Credence Resource Management Collections Executive interview -

If You are iwe 5000 Buck by someone how will you get it back from them if the p...read more
How will you manage irate custome...read more
Start by sending reminders, then calls , reaching out to him, if not then his o...read more

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Credence Resource Management Collections Executive Salary

based on 24 salaries

₹1.9 L/yr - ₹5 L/yr

55% more than the average Collections Executive Salary in India

View more details

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