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I am applying for the job because I have a strong background in collections and enjoy the challenge of resolving outstanding debts.
I have several years of experience working in collections, which has given me a deep understanding of the process and strategies for successful debt recovery.
I am motivated by the opportunity to make a positive impact by helping individuals and businesses resolve their financial obligations...
I will listen to their concerns, empathize with them, and offer solutions to resolve their issues.
Remain calm and professional
Listen actively to their concerns
Empathize with their situation
Offer solutions to resolve their issues
Apologize for any inconvenience caused
Follow up with the customer to ensure their satisfaction
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.
I would first try to communicate with the person and request for the payment. If that doesn't work, I would take legal action.
Contact the person and remind them of the debt
Offer a payment plan if they are unable to pay the full amount at once
Consider involving a mediator or debt collection agency
If all else fails, take legal action through small claims court or hiring a lawyer
posted on 16 Apr 2022
I applied via AmbitionBox and was interviewed before Apr 2021. There were 2 interview rounds.
posted on 10 Oct 2022
I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.
It's about any thing like favourite sport's or favourite person
I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 4 interview rounds.
Versant round. Score more than 60
The Importance of Time Management
Time management is crucial for personal and professional success
Effective time management leads to increased productivity and reduced stress
Prioritizing tasks and setting realistic goals are key components of time management
Tools such as calendars and to-do lists can aid in time management
Procrastination is a common obstacle to effective time management
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
Customer service involves actively listening to customers and addressing their concerns
It is important to be knowledgeable about the product or service being offered
Providing timely and efficient solutions to customer issues is crucial
Building a positive relationship with customers can lead to repeat business a...
I applied via Job Fair and was interviewed before Nov 2022. There were 3 interview rounds.
Tech Mahindra is a multinational technology company providing IT services and solutions.
Tech Mahindra is headquartered in Pune, India.
It is a part of the Mahindra Group conglomerate.
The company offers services in areas like consulting, digital transformation, and business process outsourcing.
Tech Mahindra has a global presence with offices and delivery centers in multiple countries.
They serve clients across various ind...
posted on 14 Oct 2022
I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.
Customer support executives are responsible for providing assistance and resolving customer queries and issues.
Responding to customer inquiries via phone, email, or chat
Providing information about products and services
Resolving customer complaints and issues
Maintaining customer records and updating databases
Collaborating with other departments to ensure customer satisfaction
Upselling and cross-selling products and serv...
posted on 16 Jan 2024
I applied via Campus Placement and was interviewed in Dec 2023. There were 4 interview rounds.
Study qualification
Some of the top questions asked at the Credence Resource Management Collections Executive interview -
based on 2 interviews
Interview experience
based on 8 reviews
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