Credence Resource Management Collections Executive Interview Questions and Answers

It's about any thing like favourite sport's or favourite person

Q1. Hr discussion about the salary and process
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Q2. Do you have any experience
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Q1. Anyone qution ask how to collect credit card payment
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Q2. Self and experience.
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Q3. Where r u working
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Q4. Where are you working
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Q5. Self and experience,where working
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Q6. U have experince letter
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Q1. Self Introduction
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Versant round. Score more than 60

Q1. Speak on a topic
Ans. 
The Importance of Time Management
• Time management is crucial for personal and professional success

• Effective time management leads to increased productivity and reduced stress

• Prioritizing tasks and setting realistic goals are key components of time management

• Tools such as calendars and to-do lists can aid in time management

• Procrastination is a common obstacle to effective time management
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Q2. Tell me about customer servie
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Customer service is the provision of assistance and support to customers before, during, and after a purchase.
• Customer service involves actively listening to customers and addressing their concerns

• It is important to be knowledgeable about the product or service being offered

• Providing timely and efficient solutions to customer issues is crucial

• Building a positive relationship with customers can lead to repeat business a...read more
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Q1. General introduction about advisor
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Q2. Salary expectations
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Q1. Do you know about techmahindra
Ans. 
Tech Mahindra is a multinational technology company providing IT services and solutions.
• Tech Mahindra is headquartered in Pune, India.

• It is a part of the Mahindra Group conglomerate.

• The company offers services in areas like consulting, digital transformation, and business process outsourcing.

• Tech Mahindra has a global presence with offices and delivery centers in multiple countries.

• They serve clients across various ind...read more
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Q1. Tell me about yourself
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Q1. Tell me about yourself
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Q2. What is the role of customer support executive
Ans. 
Customer support executives are responsible for providing assistance and resolving customer queries and issues.
• Responding to customer inquiries via phone, email, or chat

• Providing information about products and services

• Resolving customer complaints and issues

• Maintaining customer records and updating databases

• Collaborating with other departments to ensure customer satisfaction

• Upselling and cross-selling products and serv...read more
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Q1. Self introduction
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Q1. Self introduction
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Q2. Past experience
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Q1. Self introduction
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Q2. About previous experience
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