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Credence Resource Management Collections Executive Interview Questions and Answers

Updated 28 Mar 2023

Credence Resource Management Collections Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you want to apply for the job
  • Ans. 

    I am applying for the job because I have a strong background in collections and enjoy the challenge of resolving outstanding debts.

    • I have several years of experience working in collections, which has given me a deep understanding of the process and strategies for successful debt recovery.

    • I am motivated by the opportunity to make a positive impact by helping individuals and businesses resolve their financial obligations...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. How will you manage irate customers.
  • Ans. 

    I will listen to their concerns, empathize with them, and offer solutions to resolve their issues.

    • Remain calm and professional

    • Listen actively to their concerns

    • Empathize with their situation

    • Offer solutions to resolve their issues

    • Apologize for any inconvenience caused

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and think before speaking and get some background info about the company.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you see yourself as after 5 years?
  • Q2. What are your weakness?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be truthful to yourself
Do not panic

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay

Interview Questionnaire 

2 Questions

  • Q1. If You are iwe 5000 Buck by someone how will you get it back from them if the person is not returning the money?
  • Ans. 

    I would first try to communicate with the person and request for the payment. If that doesn't work, I would take legal action.

    • Contact the person and remind them of the debt

    • Offer a payment plan if they are unable to pay the full amount at once

    • Consider involving a mediator or debt collection agency

    • If all else fails, take legal action through small claims court or hiring a lawyer

  • Answered by AI
  • Q2. Start by sending reminders, then calls , reaching out to him, if not then his or her close circles...

Interview questions from similar companies

I applied via AmbitionBox and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and work experience work knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Axis bank me Agriculture process me customer collection

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It's about any thing like favourite sport's or favourite person

Round 3 - HR 

(2 Questions)

  • Q1. Hr discussion about the salary and process
  • Q2. Do you have any experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Q connect is good company we having all good facilities
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Anyone qution ask how to collect credit card payment
  • Q2. Self and experience.
  • Q3. Where r u working
  • Q4. Where are you working
  • Q5. Self and experience,where working
  • Q6. U have experince letter

Interview Preparation Tips

Interview preparation tips for other job seekers - i m not working currently plz give chance to work with wns bec its a my life is survive good after work with this company WNS.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Introduction
Round 3 - Aptitude Test 

Versant round. Score more than 60

Round 4 - Client Interview 

(2 Questions)

  • Q1. Speak on a topic
  • Ans. 

    The Importance of Time Management

    • Time management is crucial for personal and professional success

    • Effective time management leads to increased productivity and reduced stress

    • Prioritizing tasks and setting realistic goals are key components of time management

    • Tools such as calendars and to-do lists can aid in time management

    • Procrastination is a common obstacle to effective time management

  • Answered by AI
  • Q2. Tell me about customer servie
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers and addressing their concerns

    • It is important to be knowledgeable about the product or service being offered

    • Providing timely and efficient solutions to customer issues is crucial

    • Building a positive relationship with customers can lead to repeat business a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Kabhi job mat karna Techm mai.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General introduction about advisor
  • Q2. Salary expectations
Round 3 - One-on-one 

(1 Question)

  • Q1. Do you know about techmahindra
  • Ans. 

    Tech Mahindra is a multinational technology company providing IT services and solutions.

    • Tech Mahindra is headquartered in Pune, India.

    • It is a part of the Mahindra Group conglomerate.

    • The company offers services in areas like consulting, digital transformation, and business process outsourcing.

    • Tech Mahindra has a global presence with offices and delivery centers in multiple countries.

    • They serve clients across various ind...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview taken in pune

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is the role of customer support executive
  • Ans. 

    Customer support executives are responsible for providing assistance and resolving customer queries and issues.

    • Responding to customer inquiries via phone, email, or chat

    • Providing information about products and services

    • Resolving customer complaints and issues

    • Maintaining customer records and updating databases

    • Collaborating with other departments to ensure customer satisfaction

    • Upselling and cross-selling products and serv...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was not very tough. Just be confident and you can crack Interview easily.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - Behavioral 

(2 Questions)

  • Q1. Self introduction
  • Q2. Past experience
Round 3 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About previous experience
Round 4 - Case Study 

Study qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Good journey

Credence Resource Management Interview FAQs

How many rounds are there in Credence Resource Management Collections Executive interview?
Credence Resource Management interview process usually has 2-3 rounds. The most common rounds in the Credence Resource Management interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Credence Resource Management Collections Executive interview?

Some of the top questions asked at the Credence Resource Management Collections Executive interview -

  1. If You are iwe 5000 Buck by someone how will you get it back from them if the p...read more
  2. How will you manage irate custome...read more
  3. Start by sending reminders, then calls , reaching out to him, if not then his o...read more

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Credence Resource Management Collections Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Credence Resource Management Collections Executive Salary
based on 24 salaries
₹1.9 L/yr - ₹5 L/yr
55% more than the average Collections Executive Salary in India
View more details

Credence Resource Management Collections Executive Reviews and Ratings

based on 8 reviews

3.0/5

Rating in categories

3.3

Skill development

2.8

Work-life balance

2.8

Salary

3.0

Job security

3.0

Company culture

2.8

Promotions

3.1

Work satisfaction

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