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TVS Credit Collections Executive Interview Questions, Process, and Tips

Updated 25 Feb 2024

Top TVS Credit Collections Executive Interview Questions and Answers

TVS Credit Collections Executive Interview Experiences

4 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why did you this company
  • Ans. Nothing particular sir...just want to do
  • Answered Anonymously
  • Q2. Freedom of work

I applied via AmbitionBox and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Which type of work from here
  • Q2. What is collection process
  • Ans. 

    The collection process refers to the systematic approach taken by a company or organization to recover outstanding debts from customers or clients.

    • The process typically involves contacting the debtor to remind them of the overdue payment and requesting immediate payment.

    • If the debtor fails to respond or make the payment, collection efforts may escalate to sending formal letters, making phone calls, or even taking legal...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir Iam working from L&T micro finance service at sonbadhar as front line officer my roll of job collection and New village sarching and Soucing new client and Dibursment.

Collections Executive Interview Questions Asked at Other Companies

asked in TVS Credit
Q1. Company rules and regulations an how to handle customer
Q2. If customer don't payment then what are you doing
Q3. If You are iwe 5000 Buck by someone how will you get it back from ... read more
Q4. If the costomer is free at the late night 10pm , suppose to meet ... read more
Q5. How can you deal with customer who is not ready to pay

I applied via Walk-in and was interviewed before May 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Company rules and regulations an how to handle customer
  • Ans. 

    Handling customers according to company rules and regulations.

    • Understand and follow company policies and procedures

    • Be polite and professional when dealing with customers

    • Listen actively to customer concerns and provide appropriate solutions

    • Maintain accurate records of customer interactions

    • Ensure customer satisfaction while adhering to company guidelines

    • Handle difficult customers with patience and empathy

    • Escalate issues

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good future of this company and all situation and problem's to customer Sid good support they give team

Interview Questionnaire 

3 Questions

  • Q1. Repo charge
  • Q2. What is repo charge
  • Ans. 

    Repo charge is the fee charged by a lender when a borrower defaults on a loan and the lender seizes and sells the collateral.

    • Repo charge is short for 'repurchase agreement charge.'

    • It is a fee charged by a lender when a borrower defaults on a loan and the lender seizes and sells the collateral.

    • The repo charge is meant to cover the lender's costs associated with the repossession and sale of the collateral.

    • The amount of t...

  • Answered by AI
  • Q3. What is 4 + bucket
  • Ans. 

    The question is invalid and does not have a meaningful answer.

    • The question is mathematically incorrect as it does not specify what 'bucket' represents.

    • Without knowing the value of 'bucket', it is impossible to determine the answer.

    • It is likely that the question was asked to test the candidate's ability to identify and handle invalid or nonsensical questions.

  • Answered by AI

TVS Credit interview questions for designations

 Collections Manager

 (3)

 Sales Executive

 (8)

 Field Executive

 (2)

 Recovery Executive

 (1)

 Finance Executive

 (1)

 MIS Executive

 (1)

 Business Executive

 (1)

 Sales Collection Executive

 (2)

Interview questions from similar companies

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Collections for company

I applied via Approached by Company and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Gd

Interview Preparation Tips

Interview preparation tips for other job seekers - Collection is very important to my job

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Ans. I just told him about myself. I told him about my education, about my work.
  • Answered by Dharmendra Kumar
  • Q2. Why do we hire you?
  • Ans. Because I have experience in finance and this company is a financial company. So, I think I am suitable for this job.
  • Answered by Dharmendra Kumar

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview be relax. They ask you any hard question. They only ask you about yourself to check your communication skills.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - HR 

I applied via Walk-in and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. One on one round iska mtlb h ke ek cler ho jaye to dusra
  • Q2. One on one round ka mtlb kya h

Interview Preparation Tips

Interview preparation tips for other job seekers - Company achi h yaha sab jana pasand krtea h ek brandi h
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2025.

Round 1 - HR 

(2 Questions)

  • Q1. How many year experience in finance sector
  • Q2. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very good organization to growth
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TVS Credit Interview FAQs

How many rounds are there in TVS Credit Collections Executive interview?
TVS Credit interview process usually has 1 rounds. The most common rounds in the TVS Credit interview process are HR.
How to prepare for TVS Credit Collections Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TVS Credit. The most common topics and skills that interviewers at TVS Credit expect are Collections, Recovery, Debtors, Consumer Durables and Delinquency Management.
What are the top questions asked in TVS Credit Collections Executive interview?

Some of the top questions asked at the TVS Credit Collections Executive interview -

  1. Company rules and regulations an how to handle custo...read more
  2. What is collection proc...read more
  3. What is 4 + buc...read more

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TVS Credit Collections Executive Interview Process

based on 7 interviews

1 Interview rounds

  • HR Round
View more
TVS Credit Collections Executive Salary
based on 240 salaries
₹0.9 L/yr - ₹4.5 L/yr
8% less than the average Collections Executive Salary in India
View more details

TVS Credit Collections Executive Reviews and Ratings

based on 142 reviews

4.5/5

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4.3

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4.3

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4.3

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4.4

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