TVS Credit Area Collection Manager Interview Questions and Answers

Q1. What is the past handled Bucket
Ans. 
The past handled Bucket refers to the previous collection accounts assigned to the Area Collection Manager.
• The past handled Bucket includes all the accounts that the Area Collection Manager has previously managed.

• These accounts may vary in terms of the amount owed, the age of the debt, and the collection strategies employed.

• The Area Collection Manager is responsible for successfully recovering the outstanding debts in ...read more
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Q2. What is your CTC & what was your location & man power handled
Ans. 4.5L & Mandya with 4 Man power
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Q3. How many accounts was been taken care
Ans. 
I have taken care of approximately 500 accounts.
• I have managed a portfolio of 500 accounts.

• I have successfully handled a large number of accounts.

• I have experience in managing a diverse range of accounts.

• I have consistently met targets and goals in account management.

• I have effectively resolved issues and provided excellent customer service to account holders.
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Q4. Why you want to change the job
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Q5. What is the home location
Ans. Mysore
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Q1. What is the meaning of customer relationship?
Ans. 
Customer relationship refers to the interactions and connections between a company and its customers, built on trust, communication, and mutual understanding.
• Customer relationship involves building trust and loyalty with customers

• It requires effective communication and understanding of customer needs

• Maintaining good customer relationships can lead to repeat business and referrals

• Examples include personalized customer s...read more
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Q2. Easy targets achieved
Ans. 
Achieving easy targets can boost morale and confidence.
• Setting clear and achievable goals

• Leveraging existing resources effectively

• Regular monitoring and tracking progress

• Providing necessary support and guidance to team members

• Celebrating small wins to maintain motivation
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Easy Hard bkt handling

Q1. Customer problems solved
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Q2. Customer technical issue solved
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Team leader and monitoring exicutive

Q1. Relationship and leadership
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Q2. Handling the Cash dealing
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Q1. Salery current and required
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Q2. Experienced for this line
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Writing test with optinal question , answer

Q1. About your selt
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Q2. About Mahindra finance
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Q1. Self introduction
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Q2. Work experience and case responce
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Q1. Our current CTC
Ans. 
Our current CTC is competitive with industry standards.
• Our current CTC is in line with what other companies in the industry are offering.

• We regularly review and adjust our CTC to remain competitive in the market.

• Employees are satisfied with the current CTC package.

• We offer a range of benefits along with the CTC to attract and retain top talent.
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Q2. Offer letter Till now
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