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Navi Finserv Collections Executive Interview Questions and Answers
Navi Finserv Collections Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. How can you deal with customer who is not ready to pay
- Ans.
I would try to understand the reason for non-payment and offer solutions to resolve the issue.
Listen to the customer's concerns and empathize with their situation
Offer flexible payment options or negotiate a payment plan
Explain the consequences of non-payment, such as legal action or damage to credit score
Escalate the issue to a supervisor if necessary
Maintain a professional and respectful attitude throughout the inter
- Q2. Why do you wanna. Join the Navi
- Ans.
I want to join Navi because of its strong reputation in the industry and the opportunities for growth and development.
Navi has a strong reputation in the industry, which will enhance my professional profile.
Navi offers excellent opportunities for growth and development, allowing me to advance in my career.
The company's values and culture align with my own, creating a positive work environment.
Navi's commitment to innov...
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Interview questions from similar companies
(2 Questions)
- Q1. What is collection
- Ans.
Collection is the process of recovering unpaid debts from individuals or businesses.
Collection involves contacting debtors to remind them of their outstanding debts
Negotiating payment plans with debtors to settle the debts
Taking legal action against debtors who refuse to pay
Maintaining accurate records of all collection activities
Examples: calling customers for overdue payments, sending reminder letters, hiring a colle
- Q2. Secoure and unsecured
Skills evaluated in this interview
Surojit Bag
Selected
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
(11 Questions)
- Q1. About me and my life style
- Q2. Can you do this job
- Q3. Are you doing this job honestly
- Q4. Have you any experience
- Q5. How are you old
- Q6. Can you be a better team leader
- Q7. How many things to you know this job
- Q8. What is your dreaming job
- Q9. Salary expecting
- Q10. Can you have any question for this job
- Q11. Would you want to help from your hr
Interview Preparation Tips
- No one's
- Operations
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction about yourself self?
- Q2. Asked about previous experience and process
(1 Question)
- Q1. Few technical questions about the process
I applied via Job Fair and was interviewed before Nov 2022. There were 3 interview rounds.
(2 Questions)
- Q1. General introduction about advisor
- Q2. Salary expectations
(1 Question)
- Q1. Do you know about techmahindra
- Ans.
Tech Mahindra is a multinational technology company providing IT services and solutions.
Tech Mahindra is headquartered in Pune, India.
It is a part of the Mahindra Group conglomerate.
The company offers services in areas like consulting, digital transformation, and business process outsourcing.
Tech Mahindra has a global presence with offices and delivery centers in multiple countries.
They serve clients across various ind...
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2021. There were 4 interview rounds.
Reasoning , English, arithmetic
(1 Question)
- Q1. Salary, working shift
(1 Question)
- Q1. Process knowledge of OTC
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Easy interview
Interview Preparation Tips
Selected
I was interviewed before Feb 2023.
(1 Question)
- Q1. Hr discussion for regarding job questions
Simple test as banking Knowledge
(1 Question)
- Q1. Interview takings 1 by 1
Nikhil Joshi
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self Introduction
Versant round. Score more than 60
(2 Questions)
- Q1. Speak on a topic
- Ans.
The Importance of Time Management
Time management is crucial for personal and professional success
Effective time management leads to increased productivity and reduced stress
Prioritizing tasks and setting realistic goals are key components of time management
Tools such as calendars and to-do lists can aid in time management
Procrastination is a common obstacle to effective time management
- Q2. Tell me about customer servie
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after a purchase.
Customer service involves actively listening to customers and addressing their concerns
It is important to be knowledgeable about the product or service being offered
Providing timely and efficient solutions to customer issues is crucial
Building a positive relationship with customers can lead to repeat business a...
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Navi Finserv Collections Executive Interview Process
based on 1 interview
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Navi Finserv Collections Executive Reviews and Ratings
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Rating in categories
|
Collections Executive
16
salaries
|  ₹2.2 L/yr - ₹4.5 L/yr |
|
Senior Executive
14
salaries
| ₹3.5 L/yr - ₹9 L/yr |
|
Agency Manager
10
salaries
| ₹3.5 L/yr - ₹6 L/yr |
|
Manager
10
salaries
| ₹8.4 L/yr - ₹33 L/yr |
|
Associate Manager
10
salaries
| ₹12 L/yr - ₹19 L/yr |
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