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HDFC Bank Collections Executive Interview Questions and Answers

Updated 26 Aug 2024

HDFC Bank Collections Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is collection
  • Ans. 

    Collection is the process of recovering unpaid debts from individuals or businesses.

    • Collection involves contacting debtors to remind them of their outstanding debts

    • Negotiating payment plans with debtors to settle the debts

    • Taking legal action against debtors who refuse to pay

    • Maintaining accurate records of all collection activities

    • Examples: calling customers for overdue payments, sending reminder letters, hiring a colle

  • Answered by AI
  • Q2. Secoure and unsecured

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Interview Questionnaire 

1 Question

  • Q1. How to make interview

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. UR NAME,LAST WORKING COMPANY NAME..KAHAN RAHTE HO.. WHICH ACCEPT SALARY.. KITNE SAMAY SE KAAM KAR RAHE HO..
  • Q2. BAS YAHI SAB PUCHA THA.. OR JOINING KA PROSES SURU HO GAYA..
  • Q3. Aage kuch b nahi he batane ko
  • Q4. KAB SE JOIN KAR LOGE AAP..

Interview Preparation Tips

Interview preparation tips for other job seekers - DEAR SIR/MAM
I NEED A JOB. IN COLLECTION MANAGER..


REGARDS

SACHIN PAL
M. NO. XXXXX
Email. I'd.. *****

I applied via Company Website and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Ans. 

    I am very poor family, family 1st graduate me, father is a daily wages

  • Answered Anonymously
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. My self benser, completed mba, totally 5years experience, married so native place, sales executive, collection, administration, accountant, very poor family my family 1st graduate,18000

Interview Preparation Tips

Interview preparation tips for other job seekers - Please age limit no asked the question
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. They asking about your educational journey , your family background and importantly why do like working in IDFC

Interview Preparation Tips

Interview preparation tips for other job seekers - It's too easy and there is no difficult questions at all. Anyone can do it
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Walk an interview
  • Q2. Have you know about bank sector
  • Ans. 

    Yes, I have knowledge about the bank sector.

    • I have experience working in the banking industry for X years.

    • I am familiar with banking products and services such as loans, credit cards, and savings accounts.

    • I understand the importance of compliance and regulations in the banking sector.

    • I have knowledge of financial analysis and risk management in banking.

    • I am aware of the latest trends and technologies in the banking ind...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Qualification, present work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I grow to my job
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why join this job
  • Ans. 

    I am passionate about helping individuals manage their debts and improve their financial situations.

    • Opportunity to work with a diverse range of clients and help them resolve their financial issues

    • Desire to make a positive impact on people's lives by assisting them in managing their debts effectively

    • Passion for financial management and debt collection strategies

    • Opportunity for career growth and development in the financ

  • Answered by AI
  • Q2. What work in your job

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Some questions ask from interviewer for job related and previus work. I told to hr I coollect many payment on previus work . So fitted to this work properly.
Round 2 - HR 

(1 Question)

  • Q1. Asking Previous work related question from hr side.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep you thought clear on having this job.this job is collection who not pay emi on time. Be polite and hard
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Exam in office, than meet HR directly

Round 2 - HR 

(2 Questions)

  • Q1. Meet HR directly
  • Q2. General knowledge questions
Round 3 - Wating for results 

(2 Questions)

  • Q1. What's your previous job
  • Ans. 

    I worked as a Customer Service Representative at a telecommunications company.

    • Handled customer inquiries and resolved issues over the phone and email

    • Processed orders and provided technical support

    • Maintained customer records and updated account information

  • Answered by AI
  • Q2. Why leaving that job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Limited growth potential in previous role

    • Seeking new challenges and learning opportunities

  • Answered by AI
Round 4 - Wait for results 

(2 Questions)

  • Q1. What is your previous job experiences
  • Ans. 

    I have 5 years of experience working as a Collections Executive in a financial institution.

    • Managed a portfolio of delinquent accounts and implemented collection strategies

    • Negotiated payment plans with customers to resolve outstanding debts

    • Utilized skip tracing techniques to locate hard-to-find customers

    • Worked closely with legal team to initiate legal actions when necessary

  • Answered by AI
  • Q2. Now a job timing comfortable
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HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Collections Executive interview?
HDFC Bank interview process usually has 1 rounds. The most common rounds in the HDFC Bank interview process are HR.
What are the top questions asked in HDFC Bank Collections Executive interview?

Some of the top questions asked at the HDFC Bank Collections Executive interview -

  1. What is collect...read more
  2. Secoure and unsecu...read more

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HDFC Bank Collections Executive Interview Process

based on 10 interviews

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HDFC Bank Collections Executive Salary
based on 202 salaries
₹1.1 L/yr - ₹4.5 L/yr
5% more than the average Collections Executive Salary in India
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4.4/5

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4.4

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