Capgemini Collections Executive Interview Questions and Answers

Reasoning , English, arithmetic

Q1. Salary, working shift
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Q1. Process knowledge of OTC
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Q1. Why you want to join Genpact.
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I have 5 years of experience in Bajaj Finserv Collection. A good collector has almost all the qualities. If the company changes, I will prove it

Q1. Self Introduction
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Versant round. Score more than 60

Q1. Speak on a topic
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The Importance of Time Management
• Time management is crucial for personal and professional success

• Effective time management leads to increased productivity and reduced stress

• Prioritizing tasks and setting realistic goals are key components of time management

• Tools such as calendars and to-do lists can aid in time management

• Procrastination is a common obstacle to effective time management
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Q2. Tell me about customer servie
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Customer service is the provision of assistance and support to customers before, during, and after a purchase.
• Customer service involves actively listening to customers and addressing their concerns

• It is important to be knowledgeable about the product or service being offered

• Providing timely and efficient solutions to customer issues is crucial

• Building a positive relationship with customers can lead to repeat business a...read more
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Q1. Tell me about the windows version
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The Windows version refers to the specific operating system version of Microsoft Windows being used.
• Windows 10 is the latest version of the Windows operating system

• Previous versions include Windows 7, Windows 8, and Windows 8.1

• Each version may have different features, updates, and system requirements
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Q2. What is hypertext language
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Hypertext language is a markup language used to create links between different web pages.
• Hypertext language allows for the creation of hyperlinks within web pages

• HTML (Hypertext Markup Language) is the most commonly used hypertext language

• Links in hypertext language are typically displayed as underlined text or clickable buttons
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Q3. What is database
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A database is a structured collection of data that is stored and organized for easy access and retrieval.
• A database is used to store and manage large amounts of data.

• It allows for efficient retrieval and manipulation of data.

• Examples of databases include MySQL, Oracle, and MongoDB.
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