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Credence Resource Management

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3.4

based on 588 Reviews

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Credence Resource Management Customer Care Executive Interview Questions and Answers

Updated 30 Jul 2024

Credence Resource Management Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 30 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Mock call explanation
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain previous job role
  • Ans. 

    Handled customer inquiries, resolved issues, and provided product information in a fast-paced retail environment.

    • Managed high volume of incoming calls and emails

    • Assisted customers with troubleshooting and problem-solving

    • Processed orders and returns efficiently

    • Maintained positive relationships with customers to ensure satisfaction

    • Answered by AI
    Add your answer

Top trending discussions

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Interview Tips & Stories
2d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 10 Sep 2020

Interview Questionnaire 

4 Questions

  • Q1. Tell me one bad things about company
    • View 12 more answers
  • Q2. Which one thing u noticed about company's in ur entire experience
    • View 6 more answers
  • Q3. What if company promoted you but not the salary ...will u continue or change the organisation
  • Ans. 

    I would consider various factors before making a decision, such as career growth opportunities, job satisfaction, and overall benefits.

    • Consider the potential for career growth within the company

    • Evaluate job satisfaction and overall benefits offered by the company

    • Assess the current job market and potential opportunities in other organizations

    • Negotiate with the company for a salary increase if necessary

    • Answered by AI
    View 6 more answers
  • Q4. Which quality make you to join our organization
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm ...talk only if required ... Do not say bad things about last organisation.. never hurry or try to smart with interviewer. Even u don't know answer be frank and positive rather then go wrong ... Always keep smile and don't shake ur body during interview ... no hand movement .. and I'm more imp thing to remember whenever ur interviewer asked u do u have any question so just replied with good smile and say how soon I can join .

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. What is your family background?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Service Executive Interview Questions & Answers

HGS user image Anonymous

posted on 7 Aug 2017

I was interviewed in Aug 2017.

Interview Questionnaire 

1 Question

  • Q1. I had been asked to say something about myself
    • Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: Respective interviewer asked about myself, family background, about my qualifications, I was quite nervous, interviewer was very clear at his point that is "we are not here to understand ua nervousness, we only measure the confidence" that was encouragable
Tips: Always answer respectively in short and simple, truth and understandable

College Name: Mumbai university

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Feb 2018

I applied via Other

Interview Preparation Tips

General Tips: It is so easy.First round with HR in english, Basic questions asked after telephonic interview in language. That's all.
Skills: Communication And Confidence, Communication
Duration: <1 week

Customer Service Executive Interview Questions & Answers

HGS user image Anonymous

posted on 20 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you want to work with us ?
    • View 2 more answers
  • Q2. Are you comfortable for rotational shift
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be real and straight forward while giving interview.
Avoid circumstances for yes and no .
Be straight either yes or no.

Customer Service Executive Interview Questions & Answers

HGS user image

posted on 9 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Assignment 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Hgs is a wonderful company.....which gave opportunity to know my ability....

Customer Service Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 18 Nov 2020

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my self, banking questions like full form of IMPS, NEFT, ATM, difference between saving And current account, knowledge about online banking etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confident, speak fluently,

Customer Service Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 8 Nov 2021

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Mostly about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - it took me like 2 weeks to complete the interview idk why they took so much of time

Customer Service Executive Interview Questions & Answers

WNS user image Anonymous

posted on 7 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - WNC is a good company and good future growth
More about working at Credence Resource Management

Credence Resource Management Interview FAQs

How many rounds are there in Credence Resource Management Customer Care Executive interview?
Credence Resource Management interview process usually has 2 rounds. The most common rounds in the Credence Resource Management interview process are One-on-one Round.
How to prepare for Credence Resource Management Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Credence Resource Management. The most common topics and skills that interviewers at Credence Resource Management expect are Customer Handling, Customer Service, Bpo Voice, Calling and Collections.

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Credence Resource Management Interviews By Designations

Interview Questions for Popular Designations

Credence Resource Management Customer Care Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
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Credence Resource Management Customer Care Executive Salary
based on 73 salaries
₹1.9 L/yr - ₹5 L/yr
22% more than the average Customer Care Executive Salary in India
View more details

Credence Resource Management Customer Care Executive Reviews and Ratings

based on 21 reviews

3.1/5

Rating in categories

2.9

Skill development

3.0

Work-life balance

2.8

Salary

2.8

Job security

2.4

Company culture

2.7

Promotions

2.6

Work satisfaction

Explore 21 Reviews and Ratings
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