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Alldigi Tech Customer Support Executive Interview Questions and Answers

Updated 2 Mar 2025

Alldigi Tech Customer Support Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Sep 2024.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Introduction about your self
  • Ans. 

    I am a dedicated and experienced customer support executive with a passion for helping customers resolve their issues.

    • I have over 5 years of experience in customer support roles

    • I am skilled in handling customer inquiries and providing solutions

    • I am proficient in using CRM systems and ticketing platforms

    • I have a strong focus on customer satisfaction and retention

    • I have received multiple awards for my outstanding custome

  • Answered by AI
  • Q2. About knowledge based Questions and about BPO
  • Q3. Why did you liked this company
  • Ans. 

    I liked this company because of its strong focus on customer satisfaction and innovative solutions.

    • Strong focus on customer satisfaction

    • Innovative solutions

    • Positive company culture

    • Opportunities for growth and development

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. About Brief introduction
  • Q2. Why you choosed All digi tech
  • Ans. 

    I chose All Digi Tech for its reputation for excellent customer support and innovative technology solutions.

    • Reputation for excellent customer support

    • Innovative technology solutions

    • Positive reviews from current employees

    • Opportunities for growth and development

    • Company values align with my own

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This is one of the based company for freshers who searching their job to grow their career
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about Your self
  • Ans. 

    Experienced customer support executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer support roles

    • Strong communication and problem-solving skills

    • Ability to handle high-pressure situations and difficult customers

    • Proficient in using CRM systems and ticketing platforms

    • Received multiple awards for outstanding customer service performance

  • Answered by AI
  • Q2. Pronounciation check
Round 2 - Technical 

(2 Questions)

  • Q1. Sell this pen or any product
  • Ans. 

    This pen is not just a writing tool, but a stylish accessory that enhances your professional image.

    • Highlight the sleek design and quality craftsmanship of the pen

    • Emphasize the smooth writing experience it provides

    • Mention any special features like a comfortable grip or refillable ink

    • Create a sense of urgency by mentioning limited availability or a special discount

  • Answered by AI
  • Q2. Why should hire you . Why you want join this bpo
  • Ans. 

    I have a strong background in customer service and am highly motivated to excel in this role at your BPO.

    • I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.

    • I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.

    • I am passionate abo...

  • Answered by AI
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about Your self
  • Ans. 

    Experienced customer support executive with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer support roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Passionate about providing top-notch customer service

    • Familiar with CRM systems and ticketing platforms

  • Answered by AI
  • Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very Normal Interview
First hr round hr ask to you basic question like tell me about Your self and they give you one paper and bolenge ki read all this word they check you Pronounciation and they select you for the next round all round is easy for all man or female.
Thank you

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why do you want to work
Round 2 - HR 

(2 Questions)

  • Q1. Job related questions
  • Q2. Paper test

Interview Preparation Tips

Interview preparation tips for other job seekers - No good process of interview

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, experience (if any)

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confindent while your speaking, be loud if it's a telephonic round, be energetic and be honest the organization is very friendly with the employees.

Alldigi Tech interview questions for designations

 Engineer- Customer Support

 (1)

 Customer Executive

 (1)

 Customer Care Executive

 (54)

 Customer Service Executive

 (4)

 Customer Sales Executive

 (2)

 Senior Customer Support Officer

 (2)

 Technical Support Executive

 (2)

 Customer Service Associate

 (2)

Customer Support Executive Jobs at Alldigi Tech

View all

Interview questions from similar companies

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your strengths and weaknesses?
  • Q3. Share details of your previous job.
  • Q4. What is your family background?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 15tn is the target of the EDC machine. will you do it?
  • Ans. I don't work for salary. I work for Incentive.
  • Answered Anonymously
  • Q2. Did you leave your last job?
  • Ans. The environment was not correct by doing an incentive plan of yes.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive thinking & smart working

I applied via Shine and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - One-on-one 

(1 Question)

  • Q1. How to handle a team with 20 people?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep faith on yourself & keep calm.Listen the interviewer's ask properly and reply with cool and smartly

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about our native special and college days etc

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech Customer Support Executive interview?
Alldigi Tech interview process usually has 2 rounds. The most common rounds in the Alldigi Tech interview process are HR, Technical and Behavioral.
How to prepare for Alldigi Tech Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alldigi Tech. The most common topics and skills that interviewers at Alldigi Tech expect are Kannada, Tamil, malayalam, Telugu and Bpo Voice.
What are the top questions asked in Alldigi Tech Customer Support Executive interview?

Some of the top questions asked at the Alldigi Tech Customer Support Executive interview -

  1. Sell this pen or any prod...read more
  2. About knowledge based Questions and about ...read more
  3. Why do you want to w...read more

Tell us how to improve this page.

Alldigi Tech Customer Support Executive Interview Process

based on 3 interviews

1 Interview rounds

  • HR Round
View more
Alldigi Tech Customer Support Executive Salary
based on 171 salaries
₹1 L/yr - ₹4.3 L/yr
15% less than the average Customer Support Executive Salary in India
View more details

Alldigi Tech Customer Support Executive Reviews and Ratings

based on 48 reviews

3.6/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.3

Salary

3.6

Job security

3.4

Company culture

3.1

Promotions

3.5

Work satisfaction

Explore 48 Reviews and Ratings
Customer Support Executive

Bangalore / Bengaluru

₹ 2-2.5 LPA

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