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Alldigi Tech
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I appeared for an interview in Sep 2024.
I am a dedicated and experienced customer support executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries and providing solutions
I am proficient in using CRM systems and ticketing platforms
I have a strong focus on customer satisfaction and retention
I have received multiple awards for my outstanding custome
I liked this company because of its strong focus on customer satisfaction and innovative solutions.
Strong focus on customer satisfaction
Innovative solutions
Positive company culture
Opportunities for growth and development
I chose All Digi Tech for its reputation for excellent customer support and innovative technology solutions.
Reputation for excellent customer support
Innovative technology solutions
Positive reviews from current employees
Opportunities for growth and development
Company values align with my own
I applied via Company Website and was interviewed in Mar 2024. There were 3 interview rounds.
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer support roles
Strong communication and problem-solving skills
Ability to handle high-pressure situations and difficult customers
Proficient in using CRM systems and ticketing platforms
Received multiple awards for outstanding customer service performance
This pen is not just a writing tool, but a stylish accessory that enhances your professional image.
Highlight the sleek design and quality craftsmanship of the pen
Emphasize the smooth writing experience it provides
Mention any special features like a comfortable grip or refillable ink
Create a sense of urgency by mentioning limited availability or a special discount
I have a strong background in customer service and am highly motivated to excel in this role at your BPO.
I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.
I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.
I am passionate abo...
Experienced customer support executive with strong communication skills and a passion for helping customers.
Over 5 years of experience in customer support roles
Excellent communication skills, both written and verbal
Proven track record of resolving customer issues efficiently
Passionate about providing top-notch customer service
Familiar with CRM systems and ticketing platforms
My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
I appeared for an interview before Mar 2024, where I was asked the following questions.
Alldigi Tech interview questions for designations
I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
To descalate an angry customer, listen actively, empathize, apologize, offer a solution, and follow up.
Listen actively to the customer's complaint without interrupting
Empathize with the customer's frustration and acknowledge their feelings
Apologize for the inconvenience caused and take responsibility
Offer a solution or alternative to resolve the issue
Follow up with the customer to ensure their satisfaction
I applied via Walk-in and was interviewed before Nov 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
based on 4 interviews
1 Interview rounds
based on 57 reviews
Rating in categories
Customer Care Executive
1.2k
salaries
| ₹0.6 L/yr - ₹4.5 L/yr |
Team Lead
238
salaries
| ₹1.5 L/yr - ₹9.5 L/yr |
Quality Analyst
214
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
Senior Customer Service Executive
187
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Customer Support Executive
173
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
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