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Alldigi Tech BPO Executive Interview Questions and Answers

Updated 2 Jul 2024

Alldigi Tech BPO Executive Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About sales and handling customer queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Just consontrate on your speaking skills

BPO Executive Interview Questions & Answers

user image Kusuma_428

posted on 20 Feb 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

General topics discussion

Round 2 - HR 

(3 Questions)

  • Q1. Asked about sales, marketing
  • Q2. Can you relocate
  • Q3. Why do you want to work as bpo as your from core branch?

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Loan process 

(3 Questions)

  • Q1. How u will Deal customer
  • Ans. I will use my soft skills and deal it
  • Answered Anonymously
  • Q2. How to deal route customers
  • Ans. 

    To deal with route customers, it is important to provide efficient and personalized service.

    • Listen actively to understand their needs and concerns

    • Offer personalized solutions and recommendations

    • Provide prompt and accurate information

    • Maintain a positive and professional attitude

    • Follow up to ensure customer satisfaction

    • Example: If a route customer has a complaint about a delayed delivery, apologize for the inconvenience ...

  • Answered by AI
  • Q3. How to deal confuse customer
  • Ans. 

    To deal with a confused customer, it is important to remain calm, listen actively, provide clear explanations, and offer assistance.

    • Stay calm and composed

    • Listen actively and empathize with the customer's concerns

    • Ask clarifying questions to understand the root cause of confusion

    • Provide clear and concise explanations using simple language

    • Offer assistance and guide the customer through the process

    • Use visual aids or exampl...

  • Answered by AI
Round 2 - Group Discussion 

We want to discuss about our experience and spread the experience into Softskills

Interview Preparation Tips

Interview preparation tips for other job seekers - Most important is Soft skills and talent we of attitude and aptitude this is most important in working role

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 12 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed before Dec 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Your chance to review each candidate against their resume to know whether they are a good fit for the job.
  • Q2. Make sure candidates meet the minimum qualifications. Single out well-written resumes. Evaluate a candidate's achievements. Spot soft skills. Identify transferable skills. Keep resumes on file.
  • Q3. Fit for the position. Please provide the resumes, and I'll help evaluate each candidate based on their qualifications and experience.
  • Q4. Luating resumes now. Please share the candidates' resumes, and I'll identify those who meet the minimum qualifications and highlight well-written ones.

Interview Preparation Tips

Topics to prepare for Alldigi Tech BPO Executive interview:
  • How to our choose it
Interview preparation tips for other job seekers - No

Alldigi Tech interview questions for designations

 BPO Associate

 (1)

 Senior Customer Support Officer

 (2)

 Transaction Monitoring Officer

 (1)

 Sales Executive

 (8)

 Senior Executive

 (1)

 Processing Executive

 (1)

 CSR Executive

 (1)

 Customer Care Executive

 (52)

Interview questions from similar companies

I was interviewed before Oct 2016.

Interview Questionnaire 

1 Question

  • Q1. 1. Self introduce. 2. Can do night shift 3. Can go Jaipur if needed 4. Why appoint you 5. What you give to company 6. Some financial question (bookish)

Interview Preparation Tips

Round: HR Interview
Experience: After hr round, then aptitude test which was simple to crack, then operations manager interview, then they keep me waiting till 9 pm to declare That I am selected.
Tips: Go for 11 & 12 class financial management or finance book
Go through about share, debenture, mutual fund, banking system etc.

Round: Test
Experience: Aptitude is easy to crack and at last you have to write essay.
Duration: 1 hour
Total Questions: 60

Interview Questionnaire 

1 Question

  • Q1. They will ask about basic Google and YouTube process

Interview Preparation Tips

Round: Group Discussion
Experience: We have to be good in communication skill .as well as they expect us to be more confidential behaviour

Round: Telephonic client round
Experience: They will ask you behavioural questions simply like spell it name , and process based some questions

I was interviewed before Nov 2016.

Interview Questionnaire 

2 Questions

  • Q1. Simple question name and all
  • Q2. Why u want to join wipro
  • Ans. 

    I want to join Wipro because of its reputation for innovation and career growth opportunities.

    • Wipro is known for its cutting-edge technology solutions

    • I am impressed by Wipro's commitment to employee development

    • I believe Wipro will provide me with a challenging and rewarding work environment

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: I got selected. And called to the office. For documentation. And then after a day I received one more call from higher authority for another interview. But it was a telephonic one. Next day I received call to come and collect offer letter
Tips: Be confident. Try to be normal. Do not show off much. English communication should be good.

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Walk-in and was interviewed before Jul 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. My self
  • Q2. What is your qualification
  • Q3. Are you fresher or experience
  • Q4. If you are experienced
  • Q5. So tell me about your experience on which profile
  • Q6. Why old job left
  • Q7. What is the reason came on this company
  • Q8. Are you satisfied 24*7 shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Its so simple, when you go for the interview so please refresh your mind and be confidently go for the interview. Please go through the job description throughly word by word and recheck your resume to ensure that you are a best fit for the position.

I applied via Walk-in and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Where you can see next 5 years? And what will be your dream job,

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a typical and managed good
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Alldigi Tech Interview FAQs

How many rounds are there in Alldigi Tech BPO Executive interview?
Alldigi Tech interview process usually has 2 rounds. The most common rounds in the Alldigi Tech interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Alldigi Tech BPO Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alldigi Tech. The most common topics and skills that interviewers at Alldigi Tech expect are Kannada and malayalam.
What are the top questions asked in Alldigi Tech BPO Executive interview?

Some of the top questions asked at the Alldigi Tech BPO Executive interview -

  1. How to deal route custom...read more
  2. How to deal confuse custo...read more
  3. luating resumes now. Please share the candidates' resumes, and I'll identify th...read more

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Alldigi Tech BPO Executive Interview Process

based on 4 interviews

Interview experience

4
  
Good
View more
Alldigi Tech BPO Executive Salary
based on 37 salaries
₹1 L/yr - ₹3.2 L/yr
At par with the average BPO Executive Salary in India
View more details

Alldigi Tech BPO Executive Reviews and Ratings

based on 17 reviews

3.6/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

3.2

Salary

3.6

Job security

3.4

Company culture

3.1

Promotions

3.6

Work satisfaction

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