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Alldigi Tech
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I applied via Naukri.com and was interviewed in Jan 2023. There were 2 interview rounds.
To deal with route customers, it is important to provide efficient and personalized service.
Listen actively to understand their needs and concerns
Offer personalized solutions and recommendations
Provide prompt and accurate information
Maintain a positive and professional attitude
Follow up to ensure customer satisfaction
Example: If a route customer has a complaint about a delayed delivery, apologize for the inconvenience ...
To deal with a confused customer, it is important to remain calm, listen actively, provide clear explanations, and offer assistance.
Stay calm and composed
Listen actively and empathize with the customer's concerns
Ask clarifying questions to understand the root cause of confusion
Provide clear and concise explanations using simple language
Offer assistance and guide the customer through the process
Use visual aids or exampl...
We want to discuss about our experience and spread the experience into Softskills
I applied via Approached by Company and was interviewed before Dec 2022. There was 1 interview round.
Alldigi Tech interview questions for designations
Top trending discussions
I was interviewed before Oct 2016.
I was interviewed before Nov 2016.
I want to join Wipro because of its reputation for innovation and career growth opportunities.
Wipro is known for its cutting-edge technology solutions
I am impressed by Wipro's commitment to employee development
I believe Wipro will provide me with a challenging and rewarding work environment
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
I applied via Walk-in and was interviewed before Jul 2019. There was 1 interview round.
I applied via Walk-in and was interviewed before May 2020. There were 3 interview rounds.
based on 4 interviews
Interview experience
based on 17 reviews
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Customer Care Executive
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Quality Analyst
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Team Lead
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Senior Customer Service Executive
197
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Senior Officer
173
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