Alorica BPO Executive Interview Questions and Answers

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Listen actively to customers and address their concerns promptly

• Provide personalized and empathetic service

• Offer multiple channels for customer support (e.g. phone, email, chat)

• Train employees to handle difficult situations and provide solutions

• Collect feedback and use it to improve service

• Create a customer-centric

I left the job early due to personal reasons and a better opportunity.

• Received a better job offer with higher pay and growth opportunities

• Needed to relocate for personal reasons such as family or health

• Found the job was not a good fit for my skills and career goals

I have extensive experience, skills, and qualifications that justify a higher salary.

• I have a strong educational background and relevant certifications.

• I have several years of experience in the industry, with a proven track record of success.

• I possess specialized skills and expertise that are in high demand.

• I have a history of exceeding performance targets and delivering exceptional results.

• I have received positive fee...read more

By demonstrating dedication, consistency, and commitment in my work, I can show that I am willing to work for a long time with the company.

• Consistently meeting deadlines and exceeding expectations

• Taking on additional responsibilities and projects

• Seeking opportunities for growth and advancement within the company