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3.1

based on 581 Reviews

Alorica Office Photos

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Alorica Ratings

based on 581 reviews
View all

Overall Rating

3.1/5

5

182

4

82

3

92

2

53

1

172

Category Ratings

3.1

Salary

3.0

Skill development

2.9

Company culture

2.9

Job security

2.9

Work-life balance

2.9

Work satisfaction

2.6

Promotions

Alorica Reviews

View all
Quality Analyst in Bangalore / Bengaluru
Customer Success, Service & Operations
3.0

  •  posted on 20 Jun 2024

Dislikes:
QA supervisor John Andrew! Worst QA TM who has to learn a lot of leadership qualities and... read more
  • Salary - Poor
    • +3 more
Assistant Manager in Bangalore / Bengaluru
Customer Success, Service & Operations
1.0

  •  posted on 01 Oct 2024

Dislikes:
Everything. There promotion and appraisal sucks. They do not answer any questions when ask... read more
  • Salary - Bad
    • +6 more
Customer experience Executive in Bangalore / Bengaluru
IT & Information Security
2.0

  •  posted on 02 Aug 2024

Dislikes:
I faced many issued with the Alorica Management team. It was a terrible-terrible experienc... read more
  • Skill development - Bad
    • +4 more
CSR Executive in Bangalore / Bengaluru
Customer Success, Service & Operations
3.0

  •  posted on 29 Oct 2024

Dislikes:
There is no window of opportunities through IJP's. For the experienced, they deny the IJP'... read more
  • Job security - Poor
    • +3 more
Team Manager in Mohali
Customer Success, Service & Operations
1.0

  •  posted on 09 Sep 2024

Dislikes:
#wrongful #termination #toxicity #harassment in work #abused by fellow #zero contributors... read more
  • Salary - Bad
    • +6 more
Quality Assurance Supervisor in Bangalore / Bengaluru
Quality Assurance
1.0

  •  posted on 16 Nov 2024

Dislikes:
Worst management.. Bucket culture.. one puts in their hard work and new managers join an... read more
  • Salary - Bad
    • +6 more
Quality Analyst in Bangalore / Bengaluru
Other
1.0

  •  posted on 23 Dec 2024

Dislikes:
QA Managers from Bangalore are worst and very partial
  • Salary - Bad
Customer Service Executive in Bangalore / Bengaluru
Customer Success, Service & Operations
5.0

  •  posted on 22 Dec 2024

Dislikes:
Work from home is not avaiable for many projects

Alorica Interview Questions

Interview Questions by designations

  • Customer Service Executive (8)
  • Customer Support Executive (6)
  • Customer Care Executive (6)
  • Customer Service Representative (2)
  • Team Manager (2)
  • Non Voice Customer Care Executive (2)
  • View all 53 interview experiences

    • Top Alorica Interview Questions

    View answers (4)
    Q1. Which type Scheduler you used in ADF ?

    asked in Technical Lead interview

    View answer (1)
    Q2. Handling postpaid customer with high bill

    asked in Customer Support Executive interview

    Get interview-ready with top interview questions

    View all 13 questions
    View answers (3)
    Q3. How do you perform sql query optimization ?

    asked in Technical Lead interview

    View answers (2)
    Q4. What do you mean by customer according to you?

    asked in Customer experience Specialist interview

    View answer (1)
    Q5. How to handle irrate customer

    asked in Customer Support Executive interview

    Alorica Salaries

    View all
    3.1
     rated by 581 Alorica employees for salary & benefits
    Customer Support Executive Salary
    (173 salaries)
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    ₹2.0 L/yr - ₹4.5 L/yr
    Customer Service Executive Salary
    (141 salaries)
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    ₹2.3 L/yr - ₹4.2 L/yr
    Team Manager Salary
    (124 salaries)
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    ₹4.0 L/yr - ₹8.5 L/yr
    Customer Service Associate Salary
    (49 salaries)
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    ₹2.3 L/yr - ₹4.0 L/yr
    Customer Care Executive Salary
    (49 salaries)
    unlock blur
    ₹2.3 L/yr - ₹4.0 L/yr

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    Alorica Jobs

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    Alorica Employee Benefits

    Submitted by Company

    View 2 more benefits by company
    Curious, Creative Culture

    We’ve got everything from Game Changer and Milestone employee recognition programs to leadership development and Women’s Initiative to awesome family events and community outreach.

    Flexible Schedules

    Keep your options open with opportunities for full- and part-time positions, paid time off and the potential for paid training.

    Submitted by Employees

    View all

    Office cab/shuttle

    19 total responses

    International/On-site exposure

    5 total responses

    Free meal

    3 total responses

    Mental health wellbeing

    2 total responses

    Stock options

    1 total response

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