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Alorica Customer experience Specialist Interview Questions and Answers
Alorica Customer experience Specialist Interview Experiences
1 interview found
I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.
Grammar, audio, some live chats scenario
(1 Question)
- Q1. What do you mean by customer according to you?
- Ans.
A customer is an individual or organization that purchases goods or services from a business.
A customer is the reason why a business exists
They are the ones who pay for the products or services
Their satisfaction is crucial for the success of the business
They can be individuals or organizations
Examples: A person buying a coffee from a cafe, a company purchasing software from a vendor
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Customer experience Specialist Interview Questions & Answers
Teleperformance
Anonymous
posted on 24 Aug 2024
(1 Question)
- Q1. Describe hwo to handle underachieiving
- Ans.
Handling underachieving involves setting clear expectations, providing support, offering feedback, and addressing any underlying issues.
Set clear expectations and goals for the individual
Provide support and resources to help them succeed
Offer constructive feedback on their performance
Address any underlying issues that may be contributing to their underachievement
Customer experience Specialist Interview Questions & Answers
Teleperformance
Anonymous
posted on 24 Aug 2024
(1 Question)
- Q1. Describe hwo to handle underachieiving
- Ans.
Handling underachieving involves setting clear expectations, providing support, offering feedback, and addressing any underlying issues.
Set clear expectations and goals for the individual
Provide support and resources to help them succeed
Offer constructive feedback on their performance
Address any underlying issues that may be contributing to their underachievement
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based on 2 reviews
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