Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Premium Employer

i

This company page is being actively managed by Alorica Team. If you also belong to the team, you can get access from here

Alorica Verified Tick

Compare button icon Compare button icon Compare
3.1

based on 539 Reviews

Filter interviews by

Alorica Customer experience Specialist Interview Questions and Answers

Updated 8 Jul 2022

Alorica Customer experience Specialist Interview Experiences

1 interview found

Customer experience Specialist Interview Questions & Answers

user image Anonymous

posted on 8 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Grammar, audio, some live chats scenario

Round 3 - One-on-one 

(1 Question)

  • Q1. What do you mean by customer according to you?
  • Ans. 

    A customer is an individual or organization that purchases goods or services from a business.

    • A customer is the reason why a business exists

    • They are the ones who pay for the products or services

    • Their satisfaction is crucial for the success of the business

    • They can be individuals or organizations

    • Examples: A person buying a coffee from a cafe, a company purchasing software from a vendor

    • Answered by AI
    View 1 more amswer

Interview Preparation Tips

Interview preparation tips for other job seekers - Alorica is good if you have good connections n relationship with the higher because Favouritism n politics. Well not suggested for this company because they plays with employees experience n life. No appreciation, no goodies, no function no event not good working environment. They don't think they employees as their companion but a robot who does only what they said n there is no standard operating procedure

Top trending discussions

View All
Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Alorica?
Ask anonymously on communities.

Interview questions from similar companies

Customer experience Specialist Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 20 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. The manager’s ask me why my schedule adherence was an issue when I left the etech? I told to manager I was regular to the office never took any unplanned leaves than why the HR have mentioned schedule adhe...
    • Add your answer

Customer experience Specialist Interview Questions & Answers

Teleperformance user image Anonymous

posted on 24 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Describe hwo to handle underachieiving
  • Ans. 

    Handling underachieving involves setting clear expectations, providing support, offering feedback, and addressing any underlying issues.

    • Set clear expectations and goals for the individual

    • Provide support and resources to help them succeed

    • Offer constructive feedback on their performance

    • Address any underlying issues that may be contributing to their underachievement

    • Answered by AI
    Add your answer

Customer experience Specialist Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 4 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. It was the walk in interview ---> first HR will meet you she will ask you are you comfortable with the night shift ---> there will be two test one is for English grammar (may be 20 questions will be there ...
    • Add your answer
  • Q2. Why you want to join
    • Add your answer
  • Q3. Your strength and weakness
    • Add your answer
  • Q4. What is your hobbies
    • Add your answer
  • Q5. Why you dropped graduation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Your English should be fluent else they will directly reject you

Customer experience Specialist Interview Questions & Answers

Teleperformance user image Anonymous

posted on 24 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Describe hwo to handle underachieiving
  • Ans. 

    Handling underachieving involves setting clear expectations, providing support, offering feedback, and addressing any underlying issues.

    • Set clear expectations and goals for the individual

    • Provide support and resources to help them succeed

    • Offer constructive feedback on their performance

    • Address any underlying issues that may be contributing to their underachievement

    • Answered by AI
    Add your answer

Customer experience Specialist Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 24 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Grammar Test, Typing Test

Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Share me about sales
  • Ans. 

    Sales is the process of selling products or services to customers.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and persuasion skills

    • Sales can be done through various channels such as in-person, online, or over the phone

    • Successful salespeople focus on building relationships with customers and providing excellent customer service

    • Examples of sales techniques include ups...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good paying salary who do not have college degree. But shift timings are horrible.

Customer experience Specialist Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 21 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Assignment 

Grammar knowledge, Typing Speed

Round 2 - One-on-one 

(1 Question)

  • Q1. Asked about sales and US Market.
    • Add your answer

Customer experience Specialist Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 20 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. The manager’s ask me why my schedule adherence was an issue when I left the etech? I told to manager I was regular to the office never took any unplanned leaves than why the HR have mentioned schedule adhe...
    • Add your answer

Customer experience Specialist Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 4 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. It was the walk in interview ---> first HR will meet you she will ask you are you comfortable with the night shift ---> there will be two test one is for English grammar (may be 20 questions will be there ...
    • Add your answer
  • Q2. Why you want to join
    • Add your answer
  • Q3. Your strength and weakness
    • Add your answer
  • Q4. What is your hobbies
    • Add your answer
  • Q5. Why you dropped graduation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Your English should be fluent else they will directly reject you

Customer experience Specialist Interview Questions & Answers

Etech Global Services user image Anonymous

posted on 24 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Grammar Test, Typing Test

Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Share me about sales
  • Ans. 

    Sales is the process of selling products or services to customers.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and persuasion skills

    • Sales can be done through various channels such as in-person, online, or over the phone

    • Successful salespeople focus on building relationships with customers and providing excellent customer service

    • Examples of sales techniques include ups...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good paying salary who do not have college degree. But shift timings are horrible.
More about working at Alorica

Alorica Interview FAQs

How many rounds are there in Alorica Customer experience Specialist interview?
Alorica interview process usually has 3 rounds. The most common rounds in the Alorica interview process are Resume Shortlist, Assignment and One-on-one Round.

Tell us how to improve this page.

Alorica Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 1 Alorica interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Join Alorica Making Lives Better… One Interaction at a Time!

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.2k Interviews
Accenture Interview Questions
3.9
 • 8k Interviews
Infosys Interview Questions
3.7
 • 7.5k Interviews
Wipro Interview Questions
3.7
 • 5.5k Interviews
Tech Mahindra Interview Questions
3.6
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.7k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
Teleperformance Interview Questions
3.9
 • 1.7k Interviews
Concentrix Corporation Interview Questions
3.8
 • 1.6k Interviews
WNS Interview Questions
3.4
 • 956 Interviews
View all
Alorica Customer experience Specialist Salary
based on 4 salaries
₹3.2 L/yr - ₹4.8 L/yr
22% less than the average Customer experience Specialist Salary in India
View more details

Alorica Customer experience Specialist Reviews and Ratings

based on 2 reviews

2.1/5

Rating in categories

2.0

Skill development

3.0

Work-Life balance

3.0

Salary & Benefits

4.0

Job Security

2.0

Company culture

2.0

Promotions/Appraisal

2.0

Work Satisfaction

Explore 2 Reviews and Ratings
Alorica Salaries in India
Customer Support Executive
151 salaries
unlock blur

₹2 L/yr - ₹4.5 L/yr

Customer Service Executive
130 salaries
unlock blur

₹2.2 L/yr - ₹4.5 L/yr

Team Manager
127 salaries
unlock blur

₹4.2 L/yr - ₹8.5 L/yr

Customer Care Executive
48 salaries
unlock blur

₹2.3 L/yr - ₹4 L/yr

Customer Service Associate
46 salaries
unlock blur

₹2.3 L/yr - ₹4 L/yr

Explore more salaries
Compare Alorica with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Genpact

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview