Alorica Senior Analyst Interview Questions and Answers

Q1. You are a fresher ?
Ans. 
Yes, I am a fresher with a strong academic background and a willingness to learn and grow in this role.
• I may be new to the industry, but I have a solid foundation in the relevant skills and knowledge.

• I am eager to bring fresh perspectives and ideas to the team.

• I am excited about the opportunity to learn and develop my skills in this role.
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Q2. What is you last in-hand salary
Ans. 
My last in-hand salary was $80,000 per year.
• My last in-hand salary was $80,000 per year

• I received a bonus of $5,000 annually

• I also had stock options worth $10,000 per year
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Q1. Tell me About yourself
Ans. 
Experienced senior analyst with a strong background in data analysis and strategic planning.
• Over 8 years of experience in analyzing complex data sets

• Proficient in using statistical software such as SPSS and SAS

• Skilled in developing actionable insights and recommendations

• Led cross-functional teams to drive successful projects

• Strong communication and presentation skills
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Q2. Resume overlook is must
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Q1. Self introduction & salary discussion
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Q1. Question related to previous work experience and assessment questions
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Q1. What is scheduling?
Ans. 
Scheduling is the process of organizing and planning events, appointments, tasks, or resources in a timely manner.
• Scheduling involves setting specific dates and times for activities or events.

• It helps in managing time effectively by prioritizing tasks and allocating resources efficiently.

• Examples include creating a daily agenda, setting deadlines for projects, and coordinating meetings with team members.
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Q2. What is Forecasting?
Ans. 
Forecasting is the process of making predictions or estimates about future trends based on past and present data.
• Forecasting involves analyzing historical data to identify patterns and trends

• It helps in predicting future outcomes or events

• Common methods of forecasting include time series analysis, regression analysis, and simulation

• Examples of forecasting include predicting sales for the next quarter, estimating demand
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General awareness English and domain test

Q1. HR Screening Salary expectations Relocation
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Q1. AML KYC related questions, How can you survive in Delhi NCR
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Q2. What is PEP Screening
Ans. 
PEP screening is the process of identifying politically exposed persons to prevent financial crimes.
• PEP stands for Politically Exposed Person

• PEP screening is a risk management process used by financial institutions to identify high-risk customers

• It involves screening individuals against a list of known PEPs and their associates

• PEPs are individuals who hold prominent public positions or have close ties to such individua...read more
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Q3. What do you mean about SAR
Ans. 
SAR stands for Synthetic Aperture Radar, a type of radar that uses microwave signals to create high-resolution images of the Earth's surface.
• SAR is commonly used in remote sensing applications, such as mapping and monitoring of land use, vegetation, and water resources.

• SAR can penetrate through clouds and vegetation, making it useful for imaging in areas where optical sensors may be limited.

• SAR can also be used for mar...read more
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Q4. Suspicious activity define
Ans. 
Suspicious activity refers to any behavior or action that is out of the ordinary and may indicate criminal or harmful intent.
• Suspicious activity can include unusual behavior, such as someone loitering in an area for an extended period of time or taking photographs of sensitive locations.

• It can also include suspicious objects, such as unattended bags or packages.

• Suspicious activity may be reported to law enforcement or ...read more
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Q1. Tell me about yourself
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Q2. How many years of WFM experience you carry ?
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Q1. Explain your roles and responsibilities in current role?
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Q2. What are WFM tools you worked on
Ans. 
I have experience working with Genesys WFM and Aspect WFM tools.
• Genesys WFM

• Aspect WFM
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Q3. What is workload
Ans. 
Workload refers to the amount of work that needs to be completed within a specific time frame.
• Workload can include tasks, projects, assignments, or responsibilities that an individual or team is expected to complete.

• It is important to manage workload effectively to prevent burnout and ensure tasks are completed efficiently.

• Factors that can impact workload include deadlines, complexity of tasks, available resources, and...read more
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Q4. Explain the scheduling process in Verint
Ans. 
The scheduling process in Verint involves creating schedules for employees based on their availability and business needs.
• Verint's scheduling process includes inputting employee availability, shift preferences, and business requirements into the scheduling system.

• The system then generates optimized schedules that meet both employee preferences and business needs.

• Managers can make manual adjustments to the schedules as ...read more
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Q5. Why you are leaving current organization
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Q1. What do you do when ASA is going about threshold
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Q2. Explain about short term forecasting
Ans. 
Short term forecasting involves predicting future trends or events in the near future, typically within a time frame of days to weeks.
• Short term forecasting is used to anticipate immediate changes in demand, sales, or other variables.

• It relies on recent data and trends to make accurate predictions for the short term.

• Common methods for short term forecasting include time series analysis, moving averages, and exponential...read more
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Questions about basic WFM

Q1. Very tough question were asked
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Q2. To describe about the technologies used so far
Ans. 
I have experience with a variety of technologies including SQL, Python, Tableau, and Excel.
• SQL

• Python

• Tableau

• Excel
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Q1. Very tough question was asked
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