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Engaged Employer

Alorica

3.1
based on 590 Reviews
Video summary

Working at Alorica

Company Summary

0

Overall Rating

3.1/5
based on 590 reviews
highly rated categories
16% below
industry average
highly rated categories
Critically rated for

Promotions, Job security, Work satisfaction

Work Policy
Work from office
Work from office
70% employees reported
Rotational Shift
Rotational Shift
70% employees reported
Flexible timing
Flexible timing
50% employees reported
No travel
No travel
62% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
18 employees reported
Health insurance
Health insurance
10 employees reported
Cafeteria
Cafeteria
8 employees reported
Job/Soft skill training
Job/Soft skill training
7 employees reported
View all benefits

About Alorica

Founded in1999 (26 yrs old)
India Employee Count1k-5k
Global Employee Count10k-50k
HeadquartersIrvine, California, United States Of America
Office Locations
--
Websitealorica.com
Primary Industry
Other Industries
--
View in video summary
We’re Alorica—100,000+ strong and dedicated to creating insanely great experiences for customers everywhere. It’s our great privilege to represent the best brands in the world, and we embrace every day and every challenge with passion, performance, and possibilities. Some see the sky as the limit. We see it as a stepping stone.

Alorica Ratings

based on 590 reviews

Overall Rating

3.1/5
How AmbitionBox ratings work?
5
184
4
84
3
92
2
54
1
176

Category Ratings

3.1

Salary

3.0

Skill development

2.9

Company culture

2.9

Work-life balance

2.9

Work satisfaction

2.8

Job security

2.6

Promotions

Alorica is rated 3.1 out of 5 stars on AmbitionBox, based on 590 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Alorica
based on 568 reviews
3.3
Rated by 202 Women
Rated 3.2 for Company culture and 3.1 for Work-life balance
3.0
Rated by 366 Men
Rated 3.1 for Salary and 2.9 for Skill development

Work Policy at Alorica

based on 114 reviews in last 6 months
Work from office
70%
Hybrid
21%
Permanent work from home
9%

Alorica Reviews

Top mentions in Alorica Reviews

+ 5 more

Compare Alorica with Similar Companies

Alorica
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Overall Rating
3.1/5
based on 590 reviews
3.6/5
based on 2k reviews
3.9/5
based on 29.7k reviews
3.8/5
based on 26.4k reviews
Highly Rated for
No highly rated category
No highly rated category
Skill development
Work-life balance
Job security
Job security
Critically Rated for
Promotions
Job security
Work-life balance
Promotions
Salary
No critically rated category
Promotions
Salary
Primary Work Policy
Work from office
70% employees reported
Work from office
57% employees reported
Work from office
68% employees reported
Work from office
74% employees reported
Rating by Women Employees
3.3
Average
rated by 202 women
3.6
Good
rated by 652 women
3.7
Good
rated by 9k women
3.8
Good
rated by 7.6k women
Rating by Men Employees
3.0
Average
rated by 366 men
3.6
Good
rated by 1.2k men
4.0
Good
rated by 19.2k men
3.8
Good
rated by 17.4k men
Job security
2.8
Poor
3.6
Good
3.8
Good
4.0
Good
View more

Alorica Salaries

Alorica salaries have received with an average score of 3.1 out of 5 by 590 employees.

Customer Support Executive

(174 salaries)
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₹2 L/yr - ₹4.5 L/yr

Customer Service Executive

(143 salaries)
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₹2.3 L/yr - ₹4.2 L/yr

Team Manager

(128 salaries)
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₹3.5 L/yr - ₹8.5 L/yr

Customer Care Executive

(49 salaries)
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₹2.3 L/yr - ₹4 L/yr

Customer Service Associate

(49 salaries)
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₹2.3 L/yr - ₹4 L/yr

Quality Analyst

(44 salaries)
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₹3.1 L/yr - ₹6 L/yr

Customer Service Representative

(44 salaries)
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₹2.4 L/yr - ₹4 L/yr

Customer experience Executive

(36 salaries)
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₹2.3 L/yr - ₹4 L/yr

Team Lead

(30 salaries)
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₹3.5 L/yr - ₹7.1 L/yr

Agent

(28 salaries)
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₹2.2 L/yr - ₹4.2 L/yr

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Alorica FAQs

When was Alorica founded?
Alorica was founded in 1999. The company has been operating for 26 years primarily in the BPO sector.
Where is the Alorica headquarters located?
Alorica is headquartered in Irvine, California.
How many employees does Alorica have in India?
Alorica currently has more than 1,200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Alorica based on the number of reviews submitted on AmbitionBox.
Does Alorica have good work-life balance?
Alorica has a work-life balance rating of 2.9 out of 5 based on 500+ employee reviews on AmbitionBox. 55% employees rated Alorica 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Alorica work-life balance reviews for more details
Is Alorica good for career growth?
Career growth at Alorica is rated as poor, with a promotions and appraisal rating of 2.6. 55% employees rated Alorica 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Alorica promotions/appraisals reviews for more detailed insights.
What are the cons of working in Alorica?
Working at Alorica does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work satisfaction, based on 500+ employee reviews on AmbitionBox.
Alorica Overview
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