10+ Alorica Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Alorica Customer Care Executive Interview Experiences

6 interviews found

Customer Care Executive Interview Questions & Answers

Harmanpreet Kaur

posted on 24 Oct 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Describe yourself

Add your answer

Q2. Related studies

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 2 May 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. Ok so tell us something about your self

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 13 Mar 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. What is sympathy empathy

Ans.

Sympathy is feeling compassion or sorrow for someone's situation, while empathy is understanding and sharing someone's feelings.

Sympathy is feeling sorry for someone without necessarily understanding their emotions.
Empathy is putting yourself in someone else's shoes and truly understanding their feelings.
Sympathy is more about feeling compassion, while empathy is about connecting emotionally.
Example: Sympathy - 'I'm so...

Answered by AI

Add your answer

Round 2 - HR

(1 Question)

Q1. They ask me general questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 13 Jun 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself?

Add your answer

Round 3 - Technical

(1 Question)

Q1. Why do you want to work in BPO industry

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always confident.And be accurate to yourself. All the very best 👍

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 21 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Self introduction and your experience

Add your answer

Round 2 - Aptitude Test

Grammar, typing and passage reading

Round 3 - Technical

(1 Question)

Q1. Your experience and about yourself, Some scenario regarding customer service.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You guys can prepare well and attend the interview, Definitely you will crack an interview.

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 21 Jul 2021

I applied via Referral and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. Why do you wanna join alorica?

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Q2. How do you handle multi tasking?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is to never join this company you may get good pay, but no peace at all thy never fulfill thr promise thy tell 5 days working and make you to work fot 6 days you shld sit in one pay for complete 8 hrs n 1 hr break wr you have to sacrifice 15 mins in or 30 in tht 1 hr also no peace of mind and relaxation to work, a very much racist company i have ever seen telugu ppl rule this company Alrocia india i think coz all Telugu movie ppl are saved no matter wt pls dont join here and loose your peace

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 7 Sep 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Jun 2017

Interview Questionnaire

1 Question

Q1. About yourself

View 5 more answers

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 18 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

Round 2 - Group Discussion

Tell me about your day.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is an easy interview, you just need to have some good communication skills.

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 13 Feb 2021

I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Short introduction

Add your answer

Q2. What do you mean by customer service

Ans.

Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

Customer service involves addressing customer queries and concerns
It includes providing product information and resolving complaints
Good customer service can lead to customer loyalty and positive word-of-mouth
Examples include answering phone calls, responding to emails, and providing live chat support

Answered by AI

Add your answer

Q3. Scenario based questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate, be confident

Alorica Interview FAQs

How many rounds are there in Alorica Customer Care Executive interview?

Alorica interview process usually has 2 rounds. The most common rounds in the Alorica interview process are HR, Technical and One-on-one Round.

How to prepare for Alorica Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Alorica. The most common topics and skills that interviewers at Alorica expect are Communication Skills, Convincing Power, Customer Service, Interpersonal Skills and Pressure Handling.

What are the top questions asked in Alorica Customer Care Executive interview?

Some of the top questions asked at the Alorica Customer Care Executive interview -

What is sympathy empa...read more
They ask me general questi...read more
Related stud...read more

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Alorica Customer Care Executive Interview Process

based on 5 interviews

1 Interview rounds

HR Round

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Alorica Customer Care Executive Salary

based on 49 salaries

₹2.3 L/yr - ₹4 L/yr

25% more than the average Customer Care Executive Salary in India

View more details

Alorica Salaries in India

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