Premium Employer

i

This company page is being actively managed by Alorica Team. If you also belong to the team, you can get access from here

Alorica Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Alorica CSR Interview Questions and Answers

Updated 4 Aug 2024

Alorica CSR Interview Experiences

1 interview found

CSR Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
4-6 weeks
Result
-

I applied via Recruitment Consulltant

Round 1 - HR 

(2 Questions)

  • Q1. What's your English Level
  • Ans. 

    I am fluent in English, with excellent written and verbal communication skills.

    • Fluent in English

    • Excellent written and verbal communication skills

    • Comfortable with technical and industry-specific vocabulary

  • Answered by AI
  • Q2. Do you have experience in a call center environment
  • Ans. 

    Yes, I have 2 years of experience working in a call center environment.

    • Worked in a call center for 2 years handling customer inquiries and resolving issues

    • Utilized CRM software to track customer interactions and maintain records

    • Received training on effective communication and conflict resolution techniques

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your salary expectation
  • Q2. How many members in your family

CSR Interview Questions & Answers

Foundever user image Anonymous

posted on 15 Dec 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do u know about the company
  • Q2. The morals company values

Interview Questionnaire 

1 Question

  • Q1. About My self & experience related.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Assignment 

It was multiple choice questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s personality questions

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Overall experience of the company and its management is worst.
  • Q2. Just search a job in any other job instead of getting selected in cnx.
  • Q3. No future , politics and no humanity.
  • Q4. When do a job ,does this company understand your pain or not.?
  • Q5. When you say anything real abt your situation why they won't trust you and keep it as joke.?
  • Q6. Why are selfish ,Why another guy blind comes and joins to the same guy and provoke you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever waste your time doing a job in concentrix, They never understand your pain, everyone is selfish and by the end of the day to save their jobs they will keep you under pressure and make your terminated.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Panel not available

Interview Preparation Tips

Interview preparation tips for other job seekers - DO NOT WASTE YOUR TIME! Got a call from HR informing about interview to be May 31st, 2024. As I didn’t receive any written confirmation from them 24hours prior, on 30th, I tried contacting them and they didn’t respond to any of my calls and messages. I waited till the scheduled time yet no response from them. 2days later they call and give me another date for interview, 8th June, and yet again no response on 8th, and they call after 2 days to give me another date, when I ask them to justify this behaviour of delay in interview, they don’t have any answer, all they say is we will call you back. Believe me, they have been doing this till July. WORST COMPANY, 0 PROFESSIONALISM, EVEN STARTUPS ARE MUCH MORE PROFESSIONAL THAN THEM. Thank God I didn’t rely on them and got offer from elsewhere. Thought of sharing this, as I was puzzled during this situation, if you’re going through something similar just don’t waste your time with them.

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Some basics maths, reassoning question and grammer.

Round 3 - HR 

(1 Question)

  • Q1. Mainly questions asked are general and must be confident and be firm with what you speak.

Interview Preparation Tips

Interview preparation tips for other job seekers - The main thing to keep in mind while appearing for interview is be crystal clear and I would say confident is the main pillar stone.

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO industry?
  • Ans. 

    BPO industry refers to the outsourcing of business processes to third-party service providers.

    • BPO stands for Business Process Outsourcing

    • It involves contracting out specific business functions to external companies

    • Common BPO services include customer support, data entry, and accounting

    • BPO industry has grown rapidly in countries like India and the Philippines

    • Cost savings and access to specialized skills are some of the

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

Alorica Interview FAQs

How many rounds are there in Alorica CSR interview?
Alorica interview process usually has 1 rounds. The most common rounds in the Alorica interview process are HR.

Tell us how to improve this page.

Alorica CSR Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more
Join Alorica Making Lives Better… One Interaction at a Time!

CSR Interview Questions from Similar Companies

Foundever CSR Interview Questions
3.6
 • 2 Interviews
Quess CSR Interview Questions
3.9
 • 1 Interview
Conduent CSR Interview Questions
3.5
 • 1 Interview
View all

Alorica CSR Reviews and Ratings

based on 2 reviews

2.3/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

2.0

Salary

2.0

Job security

2.3

Company culture

3.7

Promotions

2.8

Work satisfaction

Explore 2 Reviews and Ratings
Customer Support Executive
177 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Executive
143 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Manager
133 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
49 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
49 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Alorica with

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Foundever

3.6
Compare

Genpact

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview