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3.1

based on 554 Reviews

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Alorica CSR Interview Questions and Answers

Updated 4 Aug 2024

Alorica CSR Interview Experiences

1 interview found

CSR Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
4-6 weeks
Result
-

I applied via Recruitment Consulltant

Round 1 - HR 

(2 Questions)

  • Q1. What's your English Level
  • Ans. 

    I am fluent in English, with excellent written and verbal communication skills.

    • Fluent in English

    • Excellent written and verbal communication skills

    • Comfortable with technical and industry-specific vocabulary

  • Answered by AI
  • Q2. Do you have experience in a call center environment
  • Ans. 

    Yes, I have 2 years of experience working in a call center environment.

    • Worked in a call center for 2 years handling customer inquiries and resolving issues

    • Utilized CRM software to track customer interactions and maintain records

    • Received training on effective communication and conflict resolution techniques

  • Answered by AI

Interview questions from similar companies

CSR Interview Questions & Answers

Foundever user image Anonymous

posted on 15 Dec 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do u know about the company
  • Q2. The morals company values
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Assignment 

It was multiple choice questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s personality questions

CSR Interview Questions & Answers

Conduent user image Jaliyah Walker

posted on 6 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Shine and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Aptitude Test 

How are you ? Do you like this job

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How will you adjust and how long will u stay
  • Q2. Relocation to ahmedabad ? Ru ready
  • Ans. 

    Yes, I am open to relocating to Ahmedabad.

    • I am willing to relocate for the right opportunity

    • I have researched Ahmedabad and am comfortable with the location

    • I am excited about the potential opportunities in Ahmedabad

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Telephonic eng grammer is must

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Overall experience of the company and its management is worst.
  • Q2. Just search a job in any other job instead of getting selected in cnx.
  • Q3. No future , politics and no humanity.
  • Q4. When do a job ,does this company understand your pain or not.?
  • Q5. When you say anything real abt your situation why they won't trust you and keep it as joke.?
  • Q6. Why are selfish ,Why another guy blind comes and joins to the same guy and provoke you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever waste your time doing a job in concentrix, They never understand your pain, everyone is selfish and by the end of the day to save their jobs they will keep you under pressure and make your terminated.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced Collections Executive with a proven track record of successfully recovering outstanding debts.

    • Over 5 years of experience in debt collection

    • Proficient in negotiating payment plans with clients

    • Strong communication and problem-solving skills

    • Familiar with legal regulations related to debt collection

    • Achieved 20% increase in debt recovery rate in previous role

  • Answered by AI
  • Q2. What was the work experience
  • Ans. 

    I have 5 years of experience in collections, working for a financial institution.

    • Worked on collecting overdue payments from customers

    • Negotiated payment plans with delinquent accounts

    • Managed a portfolio of accounts to ensure timely payments

    • Utilized collection software to track progress and update account information

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Quick HR response for interview inquiries, the onboarding training was quite fun.The salary package is good too.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your salary expectation
  • Q2. How many members in your family

Interview Questionnaire 

1 Question

  • Q1. About My self & experience related.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Basic maths and verbal

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Finance Executive interview:
  • Maths
Interview preparation tips for other job seekers - Do watch the videos on aptitude questions

Alorica Interview FAQs

How many rounds are there in Alorica CSR interview?
Alorica interview process usually has 1 rounds. The most common rounds in the Alorica interview process are HR.

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Alorica CSR Interview Process

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Interview experience

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Alorica CSR Reviews and Ratings

based on 2 reviews

2.3/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

2.0

Salary

2.0

Job security

2.3

Company culture

3.7

Promotions

2.8

Work satisfaction

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