Premium Employer

i

This company page is being actively managed by Alorica Team. If you also belong to the team, you can get access from here

Alorica Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Alorica CSR Interview Questions and Answers

Updated 4 Aug 2024

Alorica CSR Interview Experiences

1 interview found

CSR Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
4-6 weeks
Result
-

I applied via Recruitment Consulltant

Round 1 - HR 

(2 Questions)

  • Q1. What's your English Level
  • Ans. 

    I am fluent in English, with excellent written and verbal communication skills.

    • Fluent in English

    • Excellent written and verbal communication skills

    • Comfortable with technical and industry-specific vocabulary

  • Answered by AI
  • Q2. Do you have experience in a call center environment
  • Ans. 

    Yes, I have 2 years of experience working in a call center environment.

    • Worked in a call center for 2 years handling customer inquiries and resolving issues

    • Utilized CRM software to track customer interactions and maintain records

    • Received training on effective communication and conflict resolution techniques

  • Answered by AI

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About My self & experience related.

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Overall experience of the company and its management is worst.
  • Q2. Just search a job in any other job instead of getting selected in cnx.
  • Q3. No future , politics and no humanity.
  • Q4. When do a job ,does this company understand your pain or not.?
  • Q5. When you say anything real abt your situation why they won't trust you and keep it as joke.?
  • Q6. Why are selfish ,Why another guy blind comes and joins to the same guy and provoke you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever waste your time doing a job in concentrix, They never understand your pain, everyone is selfish and by the end of the day to save their jobs they will keep you under pressure and make your terminated.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Myself in english with my background
  • Q2. Write essay on one topic
  • Ans. 

    The impact of climate change on biodiversity

    • Climate change is causing shifts in habitats and ecosystems

    • Loss of biodiversity can lead to negative consequences for ecosystems and human societies

    • Conservation efforts are crucial to protect vulnerable species

    • Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife

  • Answered by AI
  • Q3. I dont get offer letter
Round 2 - One-on-one 

(2 Questions)

  • Q1. Myself in english with family background
  • Q2. Write essay on one topic
  • Ans. 

    The impact of social media on mental health

    • Social media can contribute to feelings of inadequacy and low self-esteem

    • Excessive use of social media can lead to anxiety and depression

    • Cyberbullying on social media platforms can have serious mental health consequences

    • However, social media can also provide a sense of community and support for those struggling with mental health issues

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Myself in english with family back ground
  • Q2. Talk on one topic for two minutes
  • Ans. 

    The impact of climate change on marine life

    • Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction

    • Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals

    • Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems

    • Examples: Coral reefs in the Great Barrier Reef are experienci...

  • Answered by AI
Round 4 - Aptitude Test 

Myself in english with family background

Interview Preparation Tips

Interview preparation tips for other job seekers - nice interview with respect

CSR Interview Questions & Answers

Quess user image Anonymous

posted on 2 Nov 2022

I applied via Job Fair and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your Hobbies
  • Q2. Describe yourself and ur background

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and be always confident in yourself. Trust in your instincts
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Assignment 

It was multiple choice questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s personality questions

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why i should give this job
Round 3 - One-on-one 

(1 Question)

  • Q1. First question will be your self introduction Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Grate place to work

Good culture


But the thing no hikes in salary

Interview Questionnaire 

1 Question

  • Q1. About my previous experience and other basic questions like how will i handle a tense situation with a customer.

Interview Questionnaire 

1 Question

  • Q1. About yourself, about your experience, continously speak on random topic given by hr, 3 rounds conducted

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

Alorica Interview FAQs

How many rounds are there in Alorica CSR interview?
Alorica interview process usually has 1 rounds. The most common rounds in the Alorica interview process are HR.

Tell us how to improve this page.

Alorica CSR Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more
Join Alorica Making Lives Better… One Interaction at a Time!

CSR Interview Questions from Similar Companies

Foundever CSR Interview Questions
3.6
 • 2 Interviews
Quess CSR Interview Questions
3.9
 • 1 Interview
Conduent CSR Interview Questions
3.5
 • 1 Interview
View all

Alorica CSR Reviews and Ratings

based on 2 reviews

2.3/5

Rating in categories

3.3

Skill development

3.2

Work-life balance

2.0

Salary

2.0

Job security

2.3

Company culture

3.7

Promotions

2.8

Work satisfaction

Explore 2 Reviews and Ratings
Customer Support Executive
176 salaries
unlock blur

₹2.2 L/yr - ₹4.5 L/yr

Customer Service Executive
154 salaries
unlock blur

₹2 L/yr - ₹4.5 L/yr

Team Manager
140 salaries
unlock blur

₹3.8 L/yr - ₹8.5 L/yr

Customer Service Associate
55 salaries
unlock blur

₹2.3 L/yr - ₹4 L/yr

Customer Care Executive
50 salaries
unlock blur

₹2.3 L/yr - ₹4 L/yr

Explore more salaries
Compare Alorica with

Teleperformance

3.9
Compare

Concentrix Corporation

3.7
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare
Did you find this page helpful?
Yes No
write
Share an Interview