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Alorica CSR Interview Questions and Answers

Updated 4 Aug 2024

Alorica CSR Interview Experiences

1 interview found

CSR Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
4-6 weeks
Result
-

I applied via Recruitment Consulltant

Round 1 - HR 

(2 Questions)

  • Q1. What's your English Level
  • Ans. 

    I am fluent in English, with excellent written and verbal communication skills.

    • Fluent in English

    • Excellent written and verbal communication skills

    • Comfortable with technical and industry-specific vocabulary

  • Answered by AI
  • Q2. Do you have experience in a call center environment
  • Ans. 

    Yes, I have 2 years of experience working in a call center environment.

    • Worked in a call center for 2 years handling customer inquiries and resolving issues

    • Utilized CRM software to track customer interactions and maintain records

    • Received training on effective communication and conflict resolution techniques

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your salary expectation
  • Q2. How many members in your family

CSR Interview Questions & Answers

Foundever user image Anonymous

posted on 15 Dec 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What do u know about the company
  • Q2. The morals company values

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Overall experience of the company and its management is worst.
  • Q2. Just search a job in any other job instead of getting selected in cnx.
  • Q3. No future , politics and no humanity.
  • Q4. When do a job ,does this company understand your pain or not.?
  • Q5. When you say anything real abt your situation why they won't trust you and keep it as joke.?
  • Q6. Why are selfish ,Why another guy blind comes and joins to the same guy and provoke you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever waste your time doing a job in concentrix, They never understand your pain, everyone is selfish and by the end of the day to save their jobs they will keep you under pressure and make your terminated.

Interview Questionnaire 

1 Question

  • Q1. About My self & experience related.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Assignment 

It was multiple choice questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s personality questions
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Panel not available

Interview Preparation Tips

Interview preparation tips for other job seekers - DO NOT WASTE YOUR TIME! Got a call from HR informing about interview to be May 31st, 2024. As I didn’t receive any written confirmation from them 24hours prior, on 30th, I tried contacting them and they didn’t respond to any of my calls and messages. I waited till the scheduled time yet no response from them. 2days later they call and give me another date for interview, 8th June, and yet again no response on 8th, and they call after 2 days to give me another date, when I ask them to justify this behaviour of delay in interview, they don’t have any answer, all they say is we will call you back. Believe me, they have been doing this till July. WORST COMPANY, 0 PROFESSIONALISM, EVEN STARTUPS ARE MUCH MORE PROFESSIONAL THAN THEM. Thank God I didn’t rely on them and got offer from elsewhere. Thought of sharing this, as I was puzzled during this situation, if you’re going through something similar just don’t waste your time with them.

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

I was interviewed in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

Alorica Interview FAQs

How many rounds are there in Alorica CSR interview?
Alorica interview process usually has 1 rounds. The most common rounds in the Alorica interview process are HR.

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Alorica CSR Interview Process

based on 1 interview

Interview experience

1
  
Bad
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