Premium Employer

Alorica

Q: When was Alorica founded?

Alorica was founded in 1999. The company has been operating for 26 years primarily in the BPO sector.

Q: Where is the Alorica headquarters located?

Alorica is headquartered in Irvine, California.

Q: How many employees does Alorica have in India?

Alorica currently has more than 1,200+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Alorica based on the number of reviews submitted on AmbitionBox.

Q: Does Alorica have good work-life balance?

Alorica has a work-life balance rating of 3.0 out of 5 based on 500+ employee reviews on AmbitionBox. 54% employees rated Alorica 3 or below, while 46% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Alorica work-life balance reviews for more details

Q: Is Alorica good for career growth?

Career growth at Alorica is rated as poor, with a promotions and appraisal rating of 2.6. 54% employees rated Alorica 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Alorica promotions/appraisals reviews for more detailed insights.

Q: What are the cons of working in Alorica?

Working at Alorica does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, work satisfaction and job security, based on 500+ employee reviews on AmbitionBox.

3.1

based on 596 Reviews

Company Overview

Company Locations

About Alorica

"Making Lives Better… One Interaction at a Time!"

115K+

Employees

Countries

35+

Languages

250+

Clients

We’re Alorica—100,000+ strong and dedicated to creating insanely great experiences for customers everywhere. It’s our great privilege to represent the best brands in the world, and we embrace every day and every challenge with passion, performance, and possibilities. Some see the sky as the limit. We see it as a stepping stone.

Alorica Reviews

Rating 3.1

Overall rating based on 596 reviews on

AmbitionBox

Featured

DBOR in Bengaluru/Bangalore

Customer Success, Service & Operations

5.0

• posted on 04 Jan 2023

Likes:

It's a nice company everyone will be grabbing the opportunity

Dislikes:

Nothing

Featured

Sr DBOR in Bengaluru/Bangalore

5.0

• posted on 19 Jun 2022

Likes:

Good work environment and teammates are supportive and the management is transparent.

Featured

Senior Manager in Manila

Customer Success, Service & Operations

5.0

• posted on 20 Apr 2022

Likes:

Company culture , Management

Dislikes:

Its a great company there is nothing that i dont like .

View all 596 reviews

Alorica Videos

Alorica | Not Just Another Customer Experience Provider

Alorica Anywhere | #Alorica

Alorica Job Openings

Human Resource Business Partner II

Bangalore / Bengaluru

3 - 6 Yrs

₹ 7-11 LPA

Corporate Legal Counsel

Mohali +1

3 - 7 Yrs

₹ 10-14 LPA

Walk In drive For International Voice & Non Voice Process...!!!

Bangalore / Bengaluru

0 - 5 Yrs

₹ 2.75-3.5 LPA

Walk in in drive For International Voice & Non Voice Process..!!!!

Mohali +1

0 - 1 Yrs

₹ 2.5-3.5 LPA

Process Trainer

Bangalore / Bengaluru

2 - 6 Yrs

₹ 5.5-6.5 LPA

Walk in in drive For International Voice & Non Voice Process..!!!!

Mohali +1

0 - 5 Yrs

₹ 2.5-3.5 LPA

View all 20 jobs

Alorica Salaries

3.1

rated by 596 employees for salaries

Customer Support Executive

(177 salaries)

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₹2 L/yr - ₹4.5 L/yr

Customer Service Executive

(143 salaries)

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₹2.3 L/yr - ₹4.2 L/yr

Team Manager

(133 salaries)

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₹3.5 L/yr - ₹8.5 L/yr

Customer Care Executive

(49 salaries)

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₹2.3 L/yr - ₹4 L/yr

Customer Service Associate

(49 salaries)

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₹2.3 L/yr - ₹4 L/yr

Quality Analyst

(44 salaries)

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₹3.1 L/yr - ₹6 L/yr

Customer Service Representative

(44 salaries)

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₹2.4 L/yr - ₹4 L/yr

Customer experience Executive

(37 salaries)

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₹2.3 L/yr - ₹4 L/yr

Team Lead

(30 salaries)

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₹3.5 L/yr - ₹7.1 L/yr

Agent

(28 salaries)

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₹2.2 L/yr - ₹4.2 L/yr

View all salaries

Alorica Interview Questions

Alorica Perks & Benefits

🎁

Referral Bonuses

Because who doesn’t like a little extra cash?

🎁

Opportunities for Growth

We promote the game-changers among us, which is why a large majority of our management c...

🎁

Flexible Schedules

Keep your options open with opportunities for full- and part-time positions, paid time o...

🎁

Curious, Creative Culture

We’ve got everything from Game Changer and Milestone employee recognition programs to le...

Alorica - India

Alorica India is all about its people. From wellness events to fun activities, it's a blast working at Alorica India.

Alorica’s Commitment to CSR

Doing the right thing and taking care of one another is an integral part of who we are—and we live up to these mandates through charitable giving, engaging social impact and environmental sustainability. Alorica was built on three P’s—Passion, Performance and Possibilities. But when it comes to CSR, we focus on another three: Philanthropy, People and Planet.

Hear from the Team

Here at Alorica, we’re all about our people. We believe in creating a space where you can be yourself and play as hard as you work. We believe in going the extra mile to make lives better.

What makes Alorica different?

We’re a company powered by personality. Where individuality is embraced and leveraged to create meaningful connections with people all around the world. Where the status quo goes to be obliterated. And where no two days, no two interactions and no two challenges are ever the same.