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Alorica
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I applied via Approached by Company and was interviewed in Sep 2024. There were 2 interview rounds.
I am a customer experience executive with 5 years of experience in improving customer satisfaction and loyalty through various strategies.
I have a strong background in analyzing customer feedback and implementing solutions to enhance their experience.
I have successfully led cross-functional teams to develop and execute customer-centric initiatives.
I am skilled in data analysis and using insights to drive decision-makin...
Ecommerce has revolutionized the way we shop, making it convenient and accessible for consumers worldwide.
Ecommerce allows customers to shop online from the comfort of their own homes.
Customers can compare prices and products easily, leading to informed purchasing decisions.
Ecommerce platforms often offer personalized recommendations based on customer preferences.
The rise of mobile ecommerce has made shopping even more...
Address calmly, listen actively, empathize, set boundaries, offer solutions.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation
Set boundaries by politely stating that rude behavior is not acceptable
Offer solutions to address their issues
Online ecommerce platforms are websites or applications that allow businesses to sell products or services online.
Provide a platform for businesses to create online stores
Offer features such as product listings, shopping carts, and payment processing
Enable businesses to reach a wider audience and increase sales
Examples include Shopify, WooCommerce, and Magento
Accent round and they test about our speaking fluency
Top trending discussions
posted on 23 Nov 2021
I applied via Walk-in and was interviewed before Nov 2020. There were 4 interview rounds.
posted on 15 May 2021
I applied via Monster and was interviewed before May 2020. There was 1 interview round.
posted on 27 Jan 2020
I applied via Recruitment Consultant and was interviewed before Jan 2019. There was 1 interview round.
posted on 14 Dec 2020
I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 5 interview rounds.
posted on 16 Jul 2017
posted on 19 Aug 2017
I appeared for an interview in Jan 2017.
posted on 12 Feb 2018
I applied via Other
posted on 16 Jan 2020
I applied via Referral and was interviewed before Jan 2019. There were 4 interview rounds.
posted on 9 Apr 2022
I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.
based on 3 interviews
Interview experience
based on 14 reviews
Rating in categories
Customer Support Executive
175
salaries
| ₹2.1 L/yr - ₹4.5 L/yr |
Customer Service Executive
154
salaries
| ₹2 L/yr - ₹4.5 L/yr |
Team Manager
142
salaries
| ₹3.8 L/yr - ₹8.5 L/yr |
Customer Service Associate
55
salaries
| ₹2.3 L/yr - ₹4 L/yr |
Customer Care Executive
50
salaries
| ₹2.3 L/yr - ₹4 L/yr |
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