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I applied via Approached by Company and was interviewed in Sep 2024. There were 2 interview rounds.
I am a customer experience executive with 5 years of experience in improving customer satisfaction and loyalty through various strategies.
I have a strong background in analyzing customer feedback and implementing solutions to enhance their experience.
I have successfully led cross-functional teams to develop and execute customer-centric initiatives.
I am skilled in data analysis and using insights to drive decision-makin...
Ecommerce has revolutionized the way we shop, making it convenient and accessible for consumers worldwide.
Ecommerce allows customers to shop online from the comfort of their own homes.
Customers can compare prices and products easily, leading to informed purchasing decisions.
Ecommerce platforms often offer personalized recommendations based on customer preferences.
The rise of mobile ecommerce has made shopping even more...
Address calmly, listen actively, empathize, set boundaries, offer solutions.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation
Set boundaries by politely stating that rude behavior is not acceptable
Offer solutions to address their issues
Online ecommerce platforms are websites or applications that allow businesses to sell products or services online.
Provide a platform for businesses to create online stores
Offer features such as product listings, shopping carts, and payment processing
Enable businesses to reach a wider audience and increase sales
Examples include Shopify, WooCommerce, and Magento
Accent round and they test about our speaking fluency
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I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
posted on 3 Oct 2018
I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.
posted on 23 Aug 2017
I was interviewed in Jul 2017.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
I have 5 years of experience in customer care roles
I am skilled in resolving customer issues and providing exceptional service
I am empathetic and dedicated to helping customers with their needs
posted on 24 Sep 2017
I was interviewed before Sep 2016.
Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.
I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.
I am willing to adapt my schedule to meet the needs of the company and customers.
I have previous experience working in rotational shifts and have successfully managed my time and workload in
Yes, I am fine with split offs.
I am comfortable with handling multiple tasks at once.
I can prioritize and manage my time effectively.
I am adaptable and can quickly switch between tasks.
I have experience working in a fast-paced environment with split offs.
I am willing to learn and improve my skills to handle split offs better.
posted on 19 Mar 2018
Minacs offers a supportive work environment with opportunities for growth and development.
Minacs has a reputation for providing excellent customer support services
The company values employee satisfaction and offers training programs for career advancement
I believe Minacs aligns with my career goals and values
posted on 22 Jun 2017
posted on 8 Dec 2017
posted on 7 Sep 2017
posted on 26 Mar 2021
I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.
based on 3 interviews
Interview experience
based on 14 reviews
Rating in categories
Customer Support Executive
177
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
143
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Manager
133
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Associate
49
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
49
salaries
| ₹0 L/yr - ₹0 L/yr |
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