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Alorica
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I applied via Approached by Company and was interviewed in Sep 2024. There were 2 interview rounds.
I am a customer experience executive with 5 years of experience in improving customer satisfaction and loyalty through various strategies.
I have a strong background in analyzing customer feedback and implementing solutions to enhance their experience.
I have successfully led cross-functional teams to develop and execute customer-centric initiatives.
I am skilled in data analysis and using insights to drive decision-makin...
Ecommerce has revolutionized the way we shop, making it convenient and accessible for consumers worldwide.
Ecommerce allows customers to shop online from the comfort of their own homes.
Customers can compare prices and products easily, leading to informed purchasing decisions.
Ecommerce platforms often offer personalized recommendations based on customer preferences.
The rise of mobile ecommerce has made shopping even more...
Address calmly, listen actively, empathize, set boundaries, offer solutions.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation
Set boundaries by politely stating that rude behavior is not acceptable
Offer solutions to address their issues
Online ecommerce platforms are websites or applications that allow businesses to sell products or services online.
Provide a platform for businesses to create online stores
Offer features such as product listings, shopping carts, and payment processing
Enable businesses to reach a wider audience and increase sales
Examples include Shopify, WooCommerce, and Magento
Accent round and they test about our speaking fluency
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posted on 7 Sep 2017
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posted on 22 Jun 2017
I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
posted on 18 Sep 2022
I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.
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I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.
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posted on 17 May 2022
I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.
posted on 29 May 2022
I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.
based on 3 interviews
Interview experience
based on 14 reviews
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