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Alorica Non Voice Customer Care Executive Interview Questions and Answers

Updated 9 Apr 2024

Alorica Non Voice Customer Care Executive Interview Experiences

2 interviews found

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 9 Apr 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic harver test it is very easy

Round 2 - One-on-one 

(1 Question)

  • Q1. Asking about self and one topic
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
    • Add your answer
Round 4 - Versant 

(1 Question)

  • Q1. Exam a smalla exam
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not selected 😭

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 26 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Where are you from??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite calm and provide work from home.Moreover it's best opportunity to me for be a part of this MNC.

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

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Q1. What is the voice and non voice processing and it roles ?
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asked in HGS
Q2. How to d discuss about the customer care ?
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Q3. What is responsibly as a customer care executive ?
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Q4. While using social media are we getting knowledge or either we ar ... read more
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Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
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Top trending discussions

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Interview Tips & Stories
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Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

Non Voice Customer Care Executive Interview Questions & Answers

Foundever user image Prabhu Meerabai

posted on 22 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your past experiences and what you passionate about this job
    • Add your answer
  • Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.
  • Ans. 

    Yes, I am willing to work night shifts and I am located within 20kms radius from the company.

    • I am open to working night shifts as per the company's requirement.

    • I am located within a 20kms radius from the company's location.

    • I understand the importance of being close to the workplace for night shifts for convenience and safety.

    • Answered by AI
    Add your answer
Round 3 - Typing Test 

(2 Questions)

  • Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .
  • Ans. 

    My life inspiration is my mother, who taught me the value of hard work, perseverance, and kindness.

    • My mother's unwavering dedication to her family and career inspires me to always give my best in everything I do.

    • Her ability to overcome challenges with grace and positivity motivates me to face obstacles head-on.

    • Seeing her selfless acts of kindness towards others reminds me to always be compassionate and empathetic.

    • My mo...

    • Answered by AI
    Add your answer
  • Q2. What's you long term goal and how your working with it?
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Chat with customer and make solutions to the customers
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.

Non Voice Customer Care Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

We have to write an essay on given topic.

Round 3 - Versant 

(1 Question)

  • Q1. Persona versant checking english proficiency in written and listening skills. Voice versant checking your English proficiency in verbally.
    • Add your answer
Round 4 - Logical reasoning 

(1 Question)

  • Q1. English ,maths, computer knowledge, marketing knowledge aptitude, typing speed
    • Add your answer

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Non Voice Customer Care Executive interview:
  • email
  • Typing Speed
  • Advanced Excel
  • Power Point Presentation
  • MS Office Word
  • Spoken English
  • English Shorthand
Interview preparation tips for other job seekers - Any graduate can apply for non voice or voice process in customer service . Make sure your English language is strong in verbally and written. Try to write emails approx more than 200 words, and focus on typing speed. Do practice at home see videos on YouTube about versant.

Non Voice Customer Care Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Jul 2022

I applied via Approached by Company and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Just tell your name and tell him/her about your what have you done in your studies and tell them about your skills thats all.
    • Answered Anonymously
    Add your answer
  • Q2. Please read about the company in which you applied for.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Non Voice Customer Care Executive interview:
  • The company in which you applied
Interview preparation tips for other job seekers - Be calm and talk them confidently. The questions are common they are looking for good communication.

Non Voice Customer Care Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 16 Oct 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Yes I want to give aptitude test

Round 3 - Assignment 

I want to give assignment test

Round 4 - HR 

(3 Questions)

  • Q1. HR round want to give
    • Add your answer
  • Q2. All about my self including my family background and so on
    • Add your answer
  • Q3. In hr round all about my self and qualification background also
    • Add your answer
Round 5 - One-on-one 

(3 Questions)

  • Q1. All about resume and include my self also
    • Add your answer
  • Q2. It's depends on hr what's they will also me
    • Add your answer
  • Q3. It's depends on hr what's they will ask me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Genpact is a very good company nice work culture and environment,i want to join it.

Non Voice Customer Care Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 28 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Night shift and communication
    • Add your answer
  • Q2. Ready to work in banking process
  • Ans. 

    Yes, I am ready to work in banking process.

    • I have experience in handling customer queries and resolving issues.

    • I am familiar with banking products and services.

    • I am comfortable working with financial systems and tools.

    • I understand the importance of confidentiality and data security in banking.

    • I am willing to undergo training to enhance my knowledge and skills in banking processes.

    • Answered by AI
    Add your answer

Non Voice Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 12 Sep 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 5 interview rounds.

Round 1 - Telephonic Call 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something about women empowerment
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. A typing test is being conducted
    • Add your answer
Round 4 - Grammar  test 

(1 Question)

  • Q1. A grammar test is being conducted
    • Add your answer
Round 5 - Chat process test 

(1 Question)

  • Q1. Live chat process is being conducted
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read something about women empowerment, child labour

Non Voice Customer Care Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 15 Nov 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Briefly Introduction
    • Add your answer
  • Q2. About banking services
    • Add your answer
  • Q3. About Skills Non technical and technical
    • Add your answer
Round 3 - Group Discussion 

Hard work vs smart work

Non Voice Customer Care Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 29 Nov 2021

I applied via Company Website and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What our community to say?
  • Ans. 

    Our community has positive feedback about our customer care services.

    • Our community appreciates the prompt and helpful responses from our customer care team.

    • They have mentioned that our customer care executives are knowledgeable and professional.

    • Customers have expressed satisfaction with the resolution of their issues through our customer care services.

    • Some community members have shared positive experiences of receiving...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a sterss test the interviewer wanted to test both my knowledge and communication skills and teamwork.
More about working at Alorica

Alorica Interview FAQs

How many rounds are there in Alorica Non Voice Customer Care Executive interview?
Alorica interview process usually has 3 rounds. The most common rounds in the Alorica interview process are One-on-one Round, Resume Shortlist and HR.

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Alorica Non Voice Customer Care Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
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Alorica Non Voice Customer Care Executive Reviews and Ratings

based on 2 reviews

4.4/5

Rating in categories

4.4

Skill development

3.8

Work-life balance

4.4

Salary

4.4

Job security

3.8

Company culture

4.4

Promotions

4.4

Work satisfaction

Explore 2 Reviews and Ratings
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