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HGS Non Voice Customer Care Executive Interview Questions and Answers
Updated
23 Dec 2024
1 interview found
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Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Nov 2024.
2 Interview Rounds
1
One-on-one Round (5 Questions)
- Q1. Voice and non voice processing? Add Answer
- Q2. Voice and non voice difference? Add Answer
- Q3. What is the voice and non voice processing and it roles ? Add Answer
- Q4. What about your company ? Add Answer
- Q5. How to d discuss about the customer care ? Add Answer
2
Group Discussion Round
Non voice, voice process to customer care every customer problems can solutions him
Interview Preparation Tips
Topics to prepare for HGS Non Voice Customer Care Executive interview:
- customer care
- Sales Executive Activities
- Customer Relationship
- customer support
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about HGS?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Company Website and was interviewed in Aug 2024.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. Data interpretation Add Answer
- Q2. English Passage question Add Answer
- Q3. What is mean by ROM View Answers (1)
2
HR Round (2 Questions)
- Q1. Why should I hire you View Answers (1)
- Q2. Tell me about sagility company View Answers (1)
Skills evaluated in this interview
Non Voice Customer Care Executive Interview Questions
Concentrix Corporation
Anonymous
posted on 11 Sep 2024
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Approached by Company and was interviewed in Aug 2024.
2 Interview Rounds
1
Amcat Round (2 Questions)
- Q1. Paragraph writing Add Answer
- Q2. Versant test grammer Add Answer
2
HR Round (2 Questions)
- Q1. Tell me something about yourself View Answers (1)
- Q2. Why you want this job View Answers (1)
Interview Preparation Tips
Topics to prepare for Concentrix Corporation Non Voice Customer Care Executive interview:
- good communication skills
Interview experience
Poor
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Feb 2024.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. 1 tell me about your self
2 about your previous experience
3 about bpo Add Answer
2
Assignment Round
2 assessment they will give to you one is essay writing without grammatical errors and vocabulary
3
Technical Round (1 Question)
- Q1. Iam not qualified for this round Add Answer
Non Voice Customer Care Executive Interview Questions
Foundever
Prabhu Meerabai
posted on 22 Sep 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Aug 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. About your past experiences and what you passionate about this job Add Answer
- Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory. View Answers (1)
3
Typing Test Round (2 Questions)
- Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error . View Answers (1)
- Q2. What's you long term goal and how your working with it? Add Answer
4
One-on-one Round (1 Question)
- Q1. Chat with customer and make solutions to the customers Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy but do things quick and correct . They focus on quick response.
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Oct 2023.
4 Interview Rounds
1
Aptitude Test Round
Basic harver test it is very easy
2
One-on-one Round (1 Question)
- Q1. Asking about self and one topic Add Answer
3
One-on-one Round (1 Question)
- Q1. Salary discussion Add Answer
4
Versant Round (1 Question)
- Q1. Exam a smalla exam Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I am not selected 😭
Non Voice Customer Care Executive Interview Questions
Altruist Customer Management India
Anonymous
posted on 21 Aug 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Jul 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell about yourself, location, Are you comfortable with night shift Add Answer
- Q2. Why should we hire you Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy Interview
Non Voice Customer Care Executive Interview Questions
Teleperformance
Anonymous
posted on 28 Sep 2023
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (4 Questions)
- Q1. Brief Introduction View Answers (1)
- Q2. If experienced, then why your left the previous job. Add Answer
- Q3. Some question regarding bpo. What is customer care, role, meaning of empathy or sympathy. Add Answer
- Q4. Speak on a topic for 1 min View Answers (1)
3
Assignment Round
Mock chat and email writing for non voice process.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident. Crisp answer. Biggest tip - Never say no to any of the question which create a doubt in their mind regarding your stability.
I applied via Naukri.com and was interviewed in Aug 2022.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. I don't have received any call from WNS Add Answer
- Q2. I don't have received any interview call Add Answer
- Q3. I don't have received call from WNS Add Answer
- Q4. Received call from WNS Add Answer
Interview Preparation Tips
Topics to prepare for WNS Non Voice Customer Care Executive interview:
- I am not suggest any topic
Non Voice Customer Care Executive Interview Questions
Conneqt Business Solutions
Anonymous
posted on 24 Oct 2022
I applied via Referral and was interviewed in Apr 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Jam Round (5 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. What was your last salary package Add Answer
- Q3. Why did u choose for a job change Add Answer
- Q4. How many years do u work here with the organisation Add Answer
- Q5. How do u handle pressure in working hours Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't worry ery easy process those who are confident they will select.
HGS Interview FAQs
How many rounds are there in HGS Non Voice Customer Care Executive interview?
HGS interview process usually has 2 rounds. The most common rounds in the HGS interview process are One-on-one Round and Group Discussion.
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People are getting interviews through
based on 1 HGS interview
Company Website
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Non Voice Customer Care Executive Interview Questions from Similar Companies
15%
less
than the average Non Voice Customer Care Executive Salary in India
View more details
HGS Non Voice Customer Care Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Senior Process Consultant
1.9k
salaries
|  ₹1.2 L/yr - ₹4.6 L/yr |
|
Process Consultant
1.6k
salaries
| ₹1.2 L/yr - ₹4.8 L/yr |
|
Process Associate
880
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
|
Customer Relation Officer
789
salaries
| ₹0.8 L/yr - ₹6.1 L/yr |
|
Senior Process Associate
527
salaries
| ₹1.7 L/yr - ₹5 L/yr |
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