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Sagility Non Voice Customer Care Executive Interview Questions and Answers

Updated 3 Sep 2024

Sagility Non Voice Customer Care Executive Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Data interpretation
  • Q2. English Passage question
  • Q3. What is mean by ROM
  • Ans. 

    ROM stands for Read-Only Memory, a type of non-volatile memory that is used in computers and other electronic devices.

    • ROM is a type of memory that retains data even when the power is turned off.

    • It is used to store firmware and software programs that are essential for the device to function.

    • Examples of ROM include BIOS in computers and firmware in smartphones.

    • ROM is different from RAM (Random Access Memory) which is vol

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Why should I hire you
  • Ans. 

    I am a dedicated and experienced customer care executive with excellent communication skills and a strong commitment to providing top-notch service.

    • I have a proven track record of resolving customer issues efficiently and effectively

    • I am highly organized and detail-oriented, ensuring no customer concern goes unanswered

    • I am a team player and can work well under pressure

    • I am constantly seeking ways to improve and enhance...

  • Answered by AI
  • Q2. Tell me about sagility company
  • Ans. 

    Sagility is a customer care company known for providing non-voice support services to various industries.

    • Sagility offers customer care services such as email support, chat support, and social media management.

    • The company focuses on providing efficient and personalized customer service to enhance customer satisfaction.

    • Sagility has a team of trained professionals who handle customer queries and concerns effectively.

    • They ...

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self intro and general questions
  • Q2. Lots of questions in manager round

Interview Preparation Tips

Interview preparation tips for other job seekers - No going to this companyy interview

Non Voice Customer Care Executive Interview Questions Asked at Other Companies

asked in HGS
Q1. What is the voice and non voice processing and it roles ?
asked in HGS
Q2. How to d discuss about the customer care ?
asked in Amazon
Q3. What is responsibly as a customer care executive ?
Q4. While using social media are we getting knowledge or either we ar ... read more
asked in Foundever
Q5. Say about your life inspiration in 6 lines within 6 minutes witho ... read more
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 2 - Aptitude Test 

Assessment test and basic computer knowledge

Round 3 - Behavioral 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why did u choose this career
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

They conduct aptitude Text

Round 2 - Aptitude Test 

English computer it questions

Round 3 - Assignment 

Reading passage MCQ questions

Sagility interview questions for designations

 NON Voice Process

 (2)

 Non Voice Process Associate

 (8)

 Health Care Executive

 (1)

 Health Care Assistant

 (1)

 Customer Service Representative

 (2)

 Customer Service Associate

 (1)

 Processing Executive

 (5)

 HR Executive

 (2)

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There will be 3 section

Round 2 - Aptitude Test 

English grammer, reasoning, computer related questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell something about urself

I applied via AmbitionBox and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction your self

Interview Preparation Tips

Topics to prepare for Sagility Non Voice Customer Care Executive interview:
  • Own topic
Interview preparation tips for other job seekers - Be confidnce about in your mind and Don't fear

Interview questions from similar companies

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Jam 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. What was your last salary package
  • Q3. Why did u choose for a job change
  • Q4. How many years do u work here with the organisation
  • Q5. How do u handle pressure in working hours

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry ery easy process those who are confident they will select.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell About delhi metro
  • Ans. 

    Delhi Metro is a rapid transit system serving Delhi and its satellite cities in the National Capital Region of India.

    • Delhi Metro is the largest and busiest metro network in India.

    • It has a total length of 389 kilometers and 285 stations.

    • The metro system has significantly reduced traffic congestion and air pollution in Delhi.

    • It is also known for its cleanliness, punctuality, and safety measures.

    • The metro has different cl...

  • Answered by AI
  • Q2. Tell about delhi bus
  • Ans. 

    Delhi bus is a public transportation system in Delhi, India.

    • Delhi bus is operated by Delhi Transport Corporation (DTC).

    • It covers a vast network of routes throughout the city and its suburbs.

    • The buses are categorized into different types such as AC, non-AC, low-floor, and high-floor.

    • The fares are affordable and vary based on the type of bus and distance traveled.

    • Delhi bus also offers special services for women, senior c

  • Answered by AI
Round 2 - Coding Test 

Computer typing test for speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Good nature awesome company Saturday Sunday off polite staff
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Asked about my college

Round 2 - Assignment 

The give me to right the English paragraph

Interview Preparation Tips

Interview preparation tips for other job seekers - U can clear it easily
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Aptitude Test 

First round will be essay writing, essay writing in the sense we have to write essay on given topic within 20 minutes.

Sagility Interview FAQs

How many rounds are there in Sagility Non Voice Customer Care Executive interview?
Sagility interview process usually has 2-3 rounds. The most common rounds in the Sagility interview process are Aptitude Test, One-on-one Round and HR.
What are the top questions asked in Sagility Non Voice Customer Care Executive interview?

Some of the top questions asked at the Sagility Non Voice Customer Care Executive interview -

  1. Tell me about sagility comp...read more
  2. What is mean by ...read more
  3. Lots of questions in manager ro...read more

Tell us how to improve this page.

Sagility Non Voice Customer Care Executive Interview Process

based on 8 interviews

1 Interview rounds

  • Aptitude Test Round
View more
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Sagility Non Voice Customer Care Executive Reviews and Ratings

based on 4 reviews

4.5/5

Rating in categories

4.5

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4.5

Work-life balance

4.5

Salary

4.5

Job security

4.5

Company culture

4.5

Promotions

3.9

Work satisfaction

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