i
Sagility
Compare
Filter interviews by
Sagility Non Voice Customer Care Executive Interview Questions and Answers
Sagility Non Voice Customer Care Executive Interview Experiences
6 interviews found
I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Data interpretation
- Q2. English Passage question
- Q3. What is mean by ROM
- Ans.
ROM stands for Read-Only Memory, a type of non-volatile memory that is used in computers and other electronic devices.
ROM is a type of memory that retains data even when the power is turned off.
It is used to store firmware and software programs that are essential for the device to function.
Examples of ROM include BIOS in computers and firmware in smartphones.
ROM is different from RAM (Random Access Memory) which is vol
(2 Questions)
- Q1. Why should I hire you
- Ans.
I am a dedicated and experienced customer care executive with excellent communication skills and a strong commitment to providing top-notch service.
I have a proven track record of resolving customer issues efficiently and effectively
I am highly organized and detail-oriented, ensuring no customer concern goes unanswered
I am a team player and can work well under pressure
I am constantly seeking ways to improve and enhance...
- Q2. Tell me about sagility company
- Ans.
Sagility is a customer care company known for providing non-voice support services to various industries.
Sagility offers customer care services such as email support, chat support, and social media management.
The company focuses on providing efficient and personalized customer service to enhance customer satisfaction.
Sagility has a team of trained professionals who handle customer queries and concerns effectively.
They ...
Skills evaluated in this interview
I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Self intro and general questions
- Q2. Lots of questions in manager round
Interview Preparation Tips
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
(1 Question)
- Q1. Introduce yourself
Assessment test and basic computer knowledge
(2 Questions)
- Q1. Introduce yourself
- Q2. Why did u choose this career
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 3 interview rounds.
They conduct aptitude Text
English computer it questions
Reading passage MCQ questions
Sagility interview questions for designations
There will be 3 section
English grammer, reasoning, computer related questions
(1 Question)
- Q1. Tell something about urself
I applied via AmbitionBox and was interviewed in Jun 2022. There was 1 interview round.
(1 Question)
- Q1. Introduction your self
Interview Preparation Tips
- Own topic
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
(5 Questions)
- Q1. Voice and non voice processing?
- Q2. Voice and non voice difference?
- Ans.
Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.
Voice involves speaking with customers over the phone or in person
Non-voice involves communicating through written messages, emails, or chat
Voice requires good verbal communication skills, while non-voice requires good written communication skills
- Q3. What is the voice and non voice processing and it roles ?
- Ans.
Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.
Voice processing involves interacting with customers over the phone
Non-voice processing involves handling customer queries through emails, chat, social media, etc.
Roles in voice processing include answering calls, providing assistance, resolving issues verbally
Roles in ...
- Q4. What about your company ?
- Q5. How to d discuss about the customer care ?
- Ans.
Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.
Listen actively to customer concerns
Empathize with the customer's situation
Offer solutions or alternatives to resolve issues
Provide clear and concise information
Follow up to ensure customer satisfaction
Non voice, voice process to customer care every customer problems can solutions him
Interview Preparation Tips
- customer care
- Sales Executive Activities
- Customer Relationship
- customer support
Non Voice Customer Care Executive Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 11 Sep 2024
I applied via Approached by Company and was interviewed in Aug 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Paragraph writing
- Q2. Versant test grammer
(2 Questions)
- Q1. Tell me something about yourself
- Ans.
I am a dedicated and customer-focused individual with excellent communication skills.
Graduated with a degree in Communication Studies
Worked as a customer service representative for 2 years
Proficient in handling customer inquiries and resolving issues efficiently
- Q2. Why you want this job
- Ans.
I am passionate about providing excellent customer service and enjoy helping others.
I have strong communication skills and enjoy interacting with people.
I am a problem solver and enjoy finding solutions to customer issues.
I am detail-oriented and strive to provide the best possible service to customers.
I have previous experience in customer service roles and enjoy the challenges it brings.
Interview Preparation Tips
- good communication skills
Non Voice Customer Care Executive Interview Questions & Answers
IntouchCX
Anonymous
posted on 27 Mar 2024
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
(1 Question)
- Q1. 1 tell me about your self 2 about your previous experience 3 about bpo
2 assessment they will give to you one is essay writing without grammatical errors and vocabulary
(1 Question)
- Q1. Iam not qualified for this round
Non Voice Customer Care Executive Interview Questions & Answers
Foundever
Prabhu Meerabai
posted on 22 Sep 2023
I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.
(2 Questions)
- Q1. About your past experiences and what you passionate about this job
- Q2. Willing to work a night shift and are you located around 20kms radius from company's is mandatory.
- Ans.
Yes, I am willing to work night shifts and I am located within 20kms radius from the company.
I am open to working night shifts as per the company's requirement.
I am located within a 20kms radius from the company's location.
I understand the importance of being close to the workplace for night shifts for convenience and safety.
(2 Questions)
- Q1. Say about your life inspiration in 6 lines within 6 minutes without grammatical errror and punctuational error .
- Ans.
My life inspiration is my mother, who taught me the value of hard work, perseverance, and kindness.
My mother's unwavering dedication to her family and career inspires me to always give my best in everything I do.
Her ability to overcome challenges with grace and positivity motivates me to face obstacles head-on.
Seeing her selfless acts of kindness towards others reminds me to always be compassionate and empathetic.
My mo...
- Q2. What's you long term goal and how your working with it?
(1 Question)
- Q1. Chat with customer and make solutions to the customers
Interview Preparation Tips
Sagility Interview FAQs
Tell us how to improve this page.
Sagility Interviews By Designations
- Sagility Process Consultant Interview Questions
- Sagility Process Associate Interview Questions
- Sagility Senior Process Consultant Interview Questions
- Sagility Non Voice Process Associate Interview Questions
- Sagility Non Voice Customer Care Executive Interview Questions
- Sagility Process Consultant Trainee Interview Questions
- Sagility Processing Executive Interview Questions
- Sagility Claims Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Process Associate Interview Questions
- NON Voice Process Interview Questions
- NON Voice Interview Questions
- Non Voice Customer Support Executive Interview Questions
- Non Voice Customer Service Associate Interview Questions
- Non Voice Customer Service Executive Interview Questions
- International Voice Nonvoice Process Interview Questions
- Non Voice Associate Interview Questions
- Show more
Sagility Non Voice Customer Care Executive Interview Process
based on 5 interviews in last 1 year
1 Interview rounds
- Aptitude Test Round
People are getting interviews through
Non Voice Customer Care Executive Interview Questions from Similar Companies
Fast track your campus placements
Sagility Non Voice Customer Care Executive Reviews and Ratings
based on 4 reviews
Rating in categories
|
Senior Process Consultant
1.1k
salaries
|  ₹2 L/yr - ₹4.6 L/yr |
|
Process Consultant
742
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Process Associate
371
salaries
| ₹1.6 L/yr - ₹4.2 L/yr |
|
Team Lead
241
salaries
| ₹3 L/yr - ₹7 L/yr |
|
Senior Process Associate
223
salaries
| ₹2.1 L/yr - ₹4 L/yr |
Cognizant
Accenture
Wipro
HCL Healthcare
Calculate your in-hand salary
- Home >
- Interviews >
- Sagility Interview Questions >
- Sagility Non Voice Customer Care Executive Interview Questions
