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Amazon Non Voice Customer Care Executive Interview Questions, Process, and Tips

Updated 16 Feb 2024

Top Amazon Non Voice Customer Care Executive Interview Questions and Answers

5 Amazon Non Voice Customer Care Executive Interview Experiences

14 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (6 Questions)

  • Q1. Why do you want to do any job?
  • Q2. Your qualifications
  • Q3. Why did you choose the Amazon company job?
  • Q4. Why are you applying for any job?
  • Q5. What u expect this job
  • Q6. Why do you want an Amazon job?

Interview Preparation Tips

Topics to prepare for Amazon Non Voice Customer Care Executive interview:
  • Technical
  • Technical Support
  • Technician Activities
Interview preparation tips for other job seekers - No suggestions for but do good work and be friendly with customer
Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Sales ,product services
  • Q2. Profit sale,product parchase
2

Aptitude Test Round

Height and distance time and work

Interview Preparation Tips

Topics to prepare for Amazon Non Voice Customer Care Executive interview:
  • Reasoning
  • Nonreasoning
Interview preparation tips for other job seekers - Attention all job seekers and HR professionals!
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. What is the customer service ?
  • Q2. Customer ki need kasa samzaga ?
  • Q3. How many types of customer ?
  • Q4. What is responsibly as a customer care executive ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ma apko advice dana chati hu ki interview ka time condidate ko comfortable karvana cahaeya..
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 -
Result
 Not Selected

I applied via Naukri.com and was interviewed in Oct 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Aptitude test means person's ability in a particular skill or field of knowledge

3

HR Round (2 Questions)

  • Q1. Are you interested to relocate
  • Q2. What is customer service

Amazon interview questions for designations

 NON Voice

 (3)

 Non Voice Executive

 (1)

 Non Voice Customer Service Executive

 (3)

 Non Voice Customer Support Executive

 (2)

 Voice Process Customer Care Executive

 (2)

 NON Voice Process

 (7)

 Non Voice Process Associate

 (2)

 Customer Care Executive

 (62)

I applied via Approached by Company and was interviewed in Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Coding Test Round

Interview Preparation Tips

Topics to prepare for Amazon Non Voice Customer Care Executive interview:
  • Data Entry
Interview preparation tips for other job seekers - Know a days we get communication skills

Amazon Interview FAQs

How many rounds are there in Amazon Non Voice Customer Care Executive interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and HR.
What are the top questions asked in Amazon Non Voice Customer Care Executive interview?

Some of the top questions asked at the Amazon Non Voice Customer Care Executive interview -

  1. What is responsibly as a customer care executiv...read more
  2. What is the customer servic...read more
  3. How many types of custome...read more

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based on 5 Amazon interviews
Company Website
Job Portal
40%
20%
40% candidates got the interview through other sources.
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Amazon Non Voice Customer Care Executive Salary
based on 13 salaries
₹1 L/yr - ₹3.5 L/yr
8% more than the average Non Voice Customer Care Executive Salary in India
View more details

Amazon Non Voice Customer Care Executive Reviews and Ratings

based on 26 reviews

4.4/5

Rating in categories

4.3

Skill development

4.0

Work-Life balance

4.4

Salary & Benefits

4.2

Job Security

4.4

Company culture

4.2

Promotions/Appraisal

4.5

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