Amazon Non Voice Customer Care Executive Interview Questions, Process, and Tips

Q1. Why do you want to do any job?
Add your answer
Q2. Your qualifications
Add your answer
Q3. Why did you choose the Amazon company job?
Ans. Because of good communication skills and part time job with good salary
Answered Anonymously
View 1 more answer
Q4. Why are you applying for any job?
Ans. Good communication skills and friendly nature so l'm fit the job
Answered Anonymously
Add your answer
Q5. What u expect this job
Ans. What is expected of this job?
Answered Anonymously
Add your answer
Q6. Why do you want an Amazon job?
Add your answer

Q1. Sales ,product services
Add your answer
Q2. Profit sale,product parchase
Add your answer

Height and distance time and work

Q1. What is the customer service ?
Ans. 
Customer service is the assistance and support provided to customers before, during, and after a purchase.
• Customer service involves addressing customer queries, concerns, and complaints.

• It includes providing information about products or services, helping customers make informed decisions, and resolving issues.

• Good customer service can lead to customer loyalty and positive word-of-mouth marketing.

• Examples of customer s...read more
Answered by AI
Add your answer
Q2. Customer ki need kasa samzaga ?
Add your answer
Q3. How many types of customer ?
Ans. 
There are two types of customers - internal and external.
• Internal customers are employees or departments within the same organization.

• External customers are individuals or organizations outside the company who purchase goods or services.

• Internal customers are just as important as external customers as they contribute to the success of the company.

• Examples of internal customers include IT, HR, and accounting departments...read more
Answered by AI
View 1 more answer
Q4. What is responsibly as a customer care executive ?
Ans. 
Responsibility of a customer care executive is to provide excellent service and resolve customer issues efficiently.
• Listen actively to customer complaints and concerns

• Provide accurate and timely information to customers

• Resolve customer issues efficiently and effectively

• Maintain a positive and professional attitude

• Follow company policies and procedures

• Continuously improve knowledge and skills

• Ensure customer satisfaction
Answered by AI
View 1 more answer

Aptitude test means person's ability in a particular skill or field of knowledge

Q1. Are you interested to relocate
Ans. 
Yes, I am interested to relocate for the Non Voice Customer Care Executive position.
• I am open to new opportunities and experiences in different locations.

• I believe that relocating can provide me with a fresh start and a chance to grow professionally.

• I am willing to adapt to new environments and work cultures.

• I have previously relocated for job opportunities and have successfully adjusted to new surroundings.

• I understan...read more
Answered by AI
View 1 more answer
Q2. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.
• Customer service involves addressing customer inquiries, concerns, and complaints.

• It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

• Customer service can be provided through various channels such as phone,...read more
Answered by AI
View 1 more answer