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Flipkart Customer Service Associate Interview Questions and Answers

Updated 17 Sep 2023

Flipkart Customer Service Associate Interview Experiences

11 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
No response

I applied via Recruitment Consulltant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. Self introduction
  • Q2. Experience why are you changing your job
  • Q3. Fresher and experienced
  • Q4. Coming out of the college

Interview Preparation Tips

Interview preparation tips for other job seekers - No vaccancy
Please provide every company vaccancy
For their position

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
-
Result
No response

I was interviewed in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. I want to job on a customer serview and home jobs i want to job in this company
  • Ans. I want to job in this company
  • Answered Anonymously
  • Q2. I want to job in this copany

Interview Preparation Tips

Interview preparation tips for other job seekers - i did got any interview and i did got any gmail from flipkart

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Do you prefer working independently or on a team?Many positions require you to work collaboratively with other people on a daily basis, while some roles require you to work on your own.
  • Ans. When you’re balancing multiple projects, how do you keep yourself organized?
  • Answered Anonymously
  • Q2. What are your salary expectations?
  • Ans. Based on my skills and experience and on the current industry rates, I’m looking at a salary around $____” (then fill in with your desired salary range and rationale).
  • Answered Anonymously
  • Q3. Are you applying for other jobs?
  • Q4. From your resume it seems you took a gap year. Would you like to tell us why that was?
  • Ans. To make a winning impression, you’ll need to answer each question with poise and passion. But practicing first really helps.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - "Bring positive energy and do something ahead of time that makes you feel invincible when interviewing. Always be able to talk about the situation, your actions, and the results. It’s always good to write down your answers and practice in front of a mirror or even record yourself.”

Interview Questionnaire 

1 Question

  • Q1. Your Ultimate Guide to Answering the Most Common Interview Questions Tell Me About Yourself. How Did You Hear About This Position? Why Do You Want to Work at This Company? Why Do You Want This Job? Wh...

Interview Preparation Tips

Interview preparation tips for other job seekers - Career Experts Share Their 8 Best Interview Tips
Do Your Homework. ...
Practice (Out Loud!) ...
Share Your Story. ...
Provide Evidence & Data. ...
Mirror the Interviewer's Style. ...
Prepare a Few Questions. ...
Ask if They Have Any Hesitations. ...
Say Thanks.

Flipkart interview questions for designations

 Customer Service

 (1)

 Customer Service Associate (Csa)

 (1)

 Customer Associate

 (1)

 Customer Service Executive

 (23)

 Customer Service Representative

 (2)

 Customer Service Manager

 (1)

 Customer Service Agent

 (1)

 Customer Service Assistant

 (1)

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself and hobbies
  • Q2. Life experience, about customer service knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is not to join Flipkart
They say something else n will do something else

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is the most memorable achievement of your life?
  • Q2. Answer should be very clear and should be relevant to the post we are applying. For example: My answer to this question is- I have represented my college in intercollage competition with the help of my fri...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always speak point to point and every answer should be relevant to the post you are applying for. Any question asked answer it very confidently and in a professional manner

Interview Questionnaire 

2 Questions

  • Q1. Why I'd love to work with flipkart?
  • Q2. Where will my carrer be after 2-3 years in flipkart?

I applied via Company Website and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Questions like grammer corrections and in correct sentence to correct them and etc..
  • Q2. Need an interveiw

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes i was nerves and thats my first interveiw on amazon yesterday

I applied via Walk-in and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. They asked me about some of my childhood memories. On the spot i even going to flashback and thinking about my childhood there were lot to tell .The whole childhood is itself a memory
  • Q2. Are you a hardworker?? Tell us some about your hardworks.??
  • Q3. Check their loyalty

Interview Preparation Tips

Interview preparation tips for other job seekers - One should be confident and alert at the time interviewer ask question and be true and honest.

Interview Questionnaire 

2 Questions

  • Q1. Why we should hire you?
  • Q2. What you can do different from others?
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Flipkart Interview FAQs

How many rounds are there in Flipkart Customer Service Associate interview?
Flipkart interview process usually has 2 rounds. The most common rounds in the Flipkart interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in Flipkart Customer Service Associate interview?

Some of the top questions asked at the Flipkart Customer Service Associate interview -

  1. How good are you handling query for 2nd ti...read more
  2. Answer should be very clear and should be relevant to the post we are applying....read more
  3. Questions like grammer corrections and in correct sentence to correct them and ...read more

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DESIGNATION

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Flipkart Customer Service Associate Interview Process

based on 5 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • Personal Interview1 Round
View more

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

Flipkart Customer Service Associate Salary
based on 160 salaries
₹1 L/yr - ₹4 L/yr
15% less than the average Customer Service Associate Salary in India
View more details

Flipkart Customer Service Associate Reviews and Ratings

based on 48 reviews

3.8/5

Rating in categories

3.7

Skill development

3.8

Work-life balance

3.7

Salary

3.4

Job security

3.6

Company culture

3.3

Promotions

3.8

Work satisfaction

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