Flipkart is rated
3.7 out of 5 stars on
AmbitionBox, based on 47 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Flipkart is rated
3.7 out of 5 stars on
AmbitionBox, based on 47 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Flipkart Customer Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
47 reviews found
Sort by:
Popular
Customer Service Associate in
Kolkata
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Jul 2024
Likes
Good
Dislikes
No proper leave they give
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Sagar (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 12 Feb 2024
Likes
Like you
Dislikes
Job is okay
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Pune (working remotely)
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Feb 2024
Likes
This job very nice job in indian
Dislikes
No
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Prayagraj / Allahabad
Full Time
·
Customer associate Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 27 Nov 2022
Likes
I got good work experience here.
Dislikes
Where there is no fixed timing to work.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Corporate Communication Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2022
Likes
Enjoying my job, salary is good got appraisal within one year.
Dislikes
SME and TL behaviours towards work
Work Details
It's Good 👍😇
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Associate (working remotely)
Full Time
·
Life Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jul 2024
Likes
flipkart is a good company i also shop from flipkart nice stuff. And a variety of products are available.
Dislikes
Flipkart is a good compqy
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Aug 2024
Likes
It very nice to provide good jobs
Dislikes
No
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Flipkart.
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Jun 2023
Likes
After working whole day and if 1 dsat will come then it will be like doing crime.only agent fault is there although it's all team fault
Dislikes
No job guarantee just feel like m just a temporary worker..over all experience pathetic..but my team leader has support me alot like my big brother..
Insecure job..
It's good to work with flipkart it's my first time to work with a great company
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Mar 2023
Likes
Good but promotion are not there
Dislikes
Promotion are not there or salary increment after 6 months in every company salary increment is there
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Dec 2022
Likes
Because in this workplace TLS and ACMM AND MO is very helpful for the agents and they always support.
Dislikes
There new software avaya us very poor because cx couldn't hear cx support voice and dye to this reason agent have to croud inn the time of conversation.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2022
Likes
Nothing.. Flipkart voice process is terrible. The process doesn't comes with proper norms. They always want the csa to work overtime with no extra pay at all. Always they comes with new target.
Dislikes
Less pay, late salary, crm tool is not working. They use so much of software block that even a 8gb ram will not work. Then they will demand to buy a new laptop.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Oct 2023
Likes
It was pleasure working with Flipkart
Dislikes
Everything was perfect as per my knowledge.
Customer Service Associate (working remotely)
Part Time
·
General Insurance Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Mar 2023
Likes
i like do this job this app is amazing i like to do work in company
People also ask about Flipkart's Customer Service Associates
Is Flipkart a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 47 employee reviews, it's clear that most customer service associates have an average experience working at Flipkart. Work Satisfaction holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Flipkart pay their Customer Service Associates well?
According to AmbitionBox reviews, Flipkart customer service associates rate their salary and benefits at 3.6 out of 5, based on 47 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer service associates salaries here and to read reviews specifically about salary and benefits at Flipkart for customer service associates, click here.
How is the work culture at Flipkart for Customer Service Associates?
Work culture at Flipkart for customer service associates is rated 3.6 out of 5 by 47 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Flipkart for customer service associates, click here.
How is the job security at Flipkart for Customer Service Associates?
Based on 47 reviews on AmbitionBox, Flipkart's customer service associates rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Flipkart for customer service associates, click here.