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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Flipkart Customer Service Associate Reviews
Overall Rating
based on 48
reviews
What employees say about Flipkart?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
60% employees reported
Flexible timing
33% employees reported
No travel
86% employees reported
View more detailed insights
Gender based rating
Rated by Women
22 reviews
Rated by Men
21 reviews
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Career Advice
2w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Flipkart's Customer Service Associates
Is Flipkart a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 48 employee reviews, it's clear that most customer service associates have an average experience working at Flipkart.
Work-life balance holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.3.
Does Flipkart pay their Customer Service Associates well?
According to AmbitionBox reviews, Flipkart customer service associates rate their salary and benefits at 3.7 out of 5, based on 48 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer service associates salaries
here
and to read reviews specifically about salary and benefits at Flipkart for customer service associates,
click here
.
How is the work culture at Flipkart for Customer Service Associates?
Work culture at Flipkart for customer service associates is rated 3.6 out of 5 by 48 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Flipkart for Customer Service Associates?
Based on 48 reviews on AmbitionBox, Flipkart's customer service associates rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Flipkart.
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Free meal
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Child care facility
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Job/Soft skill training
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Cafeteria
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