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4.0

based on 10.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Flipkart Customer Service Associate Reviews

based on 47 reviews
Updated 24 Aug, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.8

Work Satisfaction

3.8

Work-Life balance

3.7

Skill development

3.6

Salary & Benefits

3.6

Company culture

3.4

Job Security

3.3

Promotions/Appraisal

Top Mentions in Flipkart Customer Service Associate Reviews

47 reviews found

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People also ask about Flipkart's Customer Service Associates

Is Flipkart a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 47 employee reviews, it's clear that most customer service associates have an average experience working at Flipkart. Work Satisfaction holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Flipkart pay their Customer Service Associates well?
According to AmbitionBox reviews, Flipkart customer service associates rate their salary and benefits at 3.6 out of 5, based on 47 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer service associates salaries here and to read reviews specifically about salary and benefits at Flipkart for customer service associates, click here.
How is the work culture at Flipkart for Customer Service Associates?
Work culture at Flipkart for customer service associates is rated 3.6 out of 5 by 47 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Flipkart for customer service associates, click here.
How is the job security at Flipkart for Customer Service Associates?
Based on 47 reviews on AmbitionBox, Flipkart's customer service associates rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Flipkart for customer service associates, click here.

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Gender Based Ratings for Flipkart Customer Service Associate

based on 42 reviews
3.9
Rated by 22 Women

Rated 4.3 for Work Satisfaction and 4.1 for Skill Development

women
4.0
Rated by 20 Men

Rated 3.9 for Work-Life Balance and 3.6 for Work Satisfaction

men

Working Days for Flipkart Customer Service Associate

based on 47 reviews
Rotational Shift
58%
Monday to Saturday
18%
Monday to Friday
18%
Alternate Saturday off
3%
Other
3%

Work Timings for Flipkart Customer Service Associate

based on 47 reviews
Flexible timing
Strict (9am - 6pm)
Strict (12am - 6am)
34%
24%
7%
35% employees reported other strict timings

Shift Timings for Flipkart Customer Service Associate

based on 47 reviews
Day shift
Night shift
89%
11%

Business Travel for Flipkart Customer Service Associate

based on 47 reviews
No travel
86%
Within city
11%
Within country
3%
Flipkart Customer Service Associate Salary
based on 168 salaries
₹1.2 L/yr - ₹5.5 L/yr
12% less than the average Customer Service Associate Salary in India
View more details
freemeal
Free meal
1 total response
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
1 total response
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