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Flipkart Customer Service Associate Reviews

Updated 5 Apr, 2025
Overall Rating
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3.7/5
based on 49 reviews

Rating distribution

Category Ratings

3.8

Work-life balance

3.8

Skill development

3.8

Work satisfaction

3.7

Company culture

3.7

Salary

3.5

Job security

3.3

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What employees say about Flipkart?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

60% employees reported

Flexible timing

Flexible timing

33% employees reported

No travel

No travel

86% employees reported

Gender based rating

3.9
female

Rated by Women

22 reviews

3.8
male

Rated by Men

22 reviews

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Top Mentions in Flipkart Customer Service Associate Reviews

49 reviews found

Sort by: Popular
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People also ask about Flipkart's Customer Service Associates

Is Flipkart a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 49 employee reviews, it's clear that most customer service associates have an average experience working at Flipkart. Work-life balance holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.3.
Does Flipkart pay their Customer Service Associates well?
According to AmbitionBox reviews, Flipkart customer service associates rate their salary and benefits at 3.7 out of 5, based on 49 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Flipkart's customer service associates salaries here and to read reviews specifically about salary and benefits at Flipkart for customer service associates, click here .
How is the work culture at Flipkart for Customer Service Associates?
Work culture at Flipkart for customer service associates is rated 3.7 out of 5 by 49 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Flipkart for Customer Service Associates?
Based on 49 reviews on AmbitionBox, Flipkart's customer service associates rate job security at 3.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Flipkart.

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Flipkart Customer Service Associate Salary
based on 161 salaries
₹1 L/yr - ₹5 L/yr
17% less than the average Customer Service Associate Salary in India
View more details
freemeal
Free meal
2 total responses
healthCheckup
Annual health checkup
1 total response
childCareBenefits
Child care facility
2 total responses
healthInsurance
Health insurance
1 total response
+7 more benefits
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