Amazon Customer Service Associate Salaries by 4100+ Employees (Updated 2025)

0 - 6 years exp.

₹0.6 Lakh - ₹5 Lakhs

Salary of majority employees

18% more than the average Customer Service Associate Salary in Internet Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 6 years exp. (2.1k salaries)	₹1 L/yr - ₹5 L/yr
Engineering - Software & QA Customer Service Associate Salary 0 - 6 years exp. (170 salaries)	₹1 L/yr - ₹6 L/yr
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Finance & Accounting Customer Service Associate Salary 0 - 6 years exp. (98 salaries)	₹1.2 L/yr - ₹6 L/yr
Human Resources Customer Service Associate Salary 0 - 6 years exp. (95 salaries)	₹1.5 L/yr - ₹6.5 L/yr
Data Science & Analytics Customer Service Associate Salary 0 - 5 years exp. (70 salaries)	₹1.5 L/yr - ₹5 L/yr

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Last Updated: 17 Feb 2025

Companies similar to Amazon for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Flipkart Customer Service Associate Salary 0 - 5 years exp. (160 salaries)	₹1 L/yr - ₹4 L/yr 28% less
Snapdeal Customer Service Associate Salary 0 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹2.8 L/yr 40% less
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Paytm Customer Service Associate Salary 1 - 7 years exp. (19 salaries)	₹1.8 L/yr - ₹4.5 L/yr 21% less
Myntra Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹2.1 L/yr - ₹2.8 L/yr 35% less
Shopclues Customer Service Associate Salary 2 - 4 years exp. (3 salaries)	₹1.8 L/yr - ₹3.4 L/yr 28% less
BigBasket Customer Service Associate Salary 0 - 4 years exp. (125 salaries)	₹1.5 L/yr - ₹3.5 L/yr 31% less
FirstCry Customer Service Associate Salary 1 - 4 years exp. (7 salaries)	₹2 L/yr - ₹3.8 L/yr 34% less
Zomato Customer Service Associate Salary 0 - 6 years exp. (34 salaries)	₹1.8 L/yr - ₹6.5 L/yr 5% more
Swiggy Customer Service Associate Salary 0 - 6 years exp. (22 salaries)	₹1.8 L/yr - ₹4.3 L/yr 18% less
Ola Cabs Customer Service Associate Salary 1 - 8 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 15% less
Uber Customer Service Associate Salary 0 - 5 years exp. (15 salaries)	₹1.4 L/yr - ₹4.5 L/yr 11% less
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MakeMyTrip Customer Service Associate Salary 1 - 9 years exp. (5 salaries)	₹2.6 L/yr - ₹4.6 L/yr 10% more
Yatra Customer Service Associate Salary 3 - 5 years exp. (5 salaries)	₹2.7 L/yr - ₹4.5 L/yr At par
BookMyShow Customer Service Associate Salary 1 - 9 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 20% less
PolicyBazaar Customer Service Associate Salary 0 - 4 years exp. (132 salaries)	₹2.3 L/yr - ₹4.7 L/yr 3% less
CarDekho Customer Service Associate Salary 0 - 3 years exp. (4 salaries)	₹2.8 L/yr - ₹4.2 L/yr 20% less
Reliance Retail Customer Service Associate Salary 0 - 6 years exp. (546 salaries)	₹0.7 L/yr - ₹3.7 L/yr 43% less
Groupon Customer Service Associate Salary 0 - 6 years exp. (37 salaries)	₹2.5 L/yr - ₹5 L/yr 15% more
JioMart Customer Service Associate Salary 1 - 4 years exp. (17 salaries)	₹1.5 L/yr - ₹2.8 L/yr 43% less
Expedia Group Customer Service Associate Salary 1 - 8 years exp. (6 salaries)	₹4 L/yr - ₹8 L/yr 101% more

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Customer Service Associate salary at Amazon ranges between ₹0.6 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 4.1k latest salaries received from various employees of Amazon.

Experience wise Amazon Customer Service Associate salaries

Last Updated: 17 Feb 2025

Experience	Avg Annual Salary
Fresher (1k salaries)	₹1 L/yr - ₹5 L/yr
1 year (963 salaries)	₹0.6 L/yr - ₹7 L/yr
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2 years (796 salaries)	₹1.8 L/yr - ₹5 L/yr
3 years (616 salaries)	₹1.5 L/yr - ₹5 L/yr
4 years (421 salaries)	₹1.8 L/yr - ₹6 L/yr
5 years (213 salaries)	₹1.6 L/yr - ₹7.5 L/yr
6 years (131 salaries)	₹2 L/yr - ₹7.8 L/yr

View all

Similar Designation salaries in Amazon

Customer Support Associate Salary

(585 salaries)

₹1.5 L/yr - ₹5.5 L/yr

Customer Service Officer Salary

(7 salaries)

₹1.35 L/yr - ₹8.8 L/yr

Customer Service Executive Salary

(1.8k salaries)

₹1 L/yr - ₹6 L/yr

Customer Service Manager Salary

(67 salaries)

₹3.32 L/yr - ₹14 L/yr

Customer Service Representative Salary

(219 salaries)

₹1.4 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(596 salaries)

₹0.85 L/yr - ₹6.2 L/yr

Senior Associate Salary

(2.5k salaries)

₹2.15 L/yr - ₹10.15 L/yr

Customer Support Executive Salary

(533 salaries)

₹1.7 L/yr - ₹6.2 L/yr

Process Associate Salary

(1.5k salaries)

₹1.45 L/yr - ₹6 L/yr

Senior Customer Service Executive Salary

(59 salaries)

₹2 L/yr - ₹5.5 L/yr

Top skills at Amazon for Customer Service Associate

Customer Service customer support customer care voice process bpo international bpo Communication Skills International Voice Process international call center Customer Handling Internet Explorer MS Outlook call center Conflict Resolution ITES

Salary related reviews for Amazon

4.1

Rated by 1.2k employees for salary & benefits

Customer Service Associate in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Sep 2024

5.0

for Salary and Benefits

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Salary - Excellent

+6 more

Dislikes

Sometimes the shift timings are a little tough!!

Customer Service Associate in Pune

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 07 Jan 2023

3.0

for Salary and Benefits

Likes

The work life balance is good. For a customer service associate, you are never forced to do any overtime. The max overtime you may do is 1 hour post your shift.

Job security - Excellent

+3 more

Dislikes

The salary is too low. The annual raise that you get is peanuts. Growth wise also it is not good. 6 years working but still the salary is lower than 4 LPA

Customer Service Associate in Pune

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 06 Feb 2020

5.0

for Salary and Benefits

Likes

...forward for carrer growth as it has number of opportunities for Engineers too. Among all the BPO's Amazon is providing good salaries and compensation. Cafetria food is good and what I love is all the counters are available 24×7. Also the transport facility they provide is awesome and they pick up and drop the employee exactly in the front gate of home. Looking forward to re join the Amazon.

Salary - Excellent

+6 more

Dislikes

70% of employees they hire on contract. And after end of contract they only look the specific performance i.e only form one OU. I worked in 3 OU ( NA retail, SPECS, CA retail) within 5 months. I did my excellent performance in other skills. But they only count my 1 OU ( for which I was hire. NA Retail ) which was down. I think they should look after all the performance.

Customer Service Associate in Noida

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 29 Apr 2022

3.0

for Salary and Benefits

Likes

Culture is good

Company culture - Good

Dislikes

•no work life balance •less pay structure compared to industry specially in India. •no growth opportunities •immature staff ,poor management specially in DEL18. •no job security. •unexpected changes. • amazon only focus on customer satisfaction not on employee satisfaction.

Skill development - Poor

+4 more

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 11 Dec 2023

4.0

for Salary and Benefits

Likes

Amazon is the best place for anyone who is starting their career. Wonderful place to work but the pay is less compared to market. You will get good perks. That is my comfort zone.

Salary - Good

+6 more

Dislikes

Shifts are a major concern and the package as well.

see more salary related reviews

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What people are saying about Amazon

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stubbornpanda

6d (edited)

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any idea, how much time does it takes? Role - Amazon SDE new grad Location - UK

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Amazon Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Amazon?

Customer Service Associate salary at Amazon in India ranges between ₹0.6 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 18% more than the average Customer Service Associate Salary in India. Salary estimates are based on 4.1k latest salaries received from various employees of Amazon India.

How does the salary of a Customer Service Associate at Amazon India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Amazon is 18% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at Amazon?

Customer Service, customer support, customer care, voice process and bpo are some of the popular skills required to work as a Customer Service Associate at Amazon India.

Which similar companies are paying more than Amazon to a Customer Service Associate in India?

Expedia Group Customer Service Associate Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
Airbnb Customer Service Associate Salary - ₹4.2 Lakhs to ₹6.0 Lakhs per year
Groupon Customer Service Associate Salary - ₹2.5 Lakhs to ₹5.0 Lakhs per year
MakeMyTrip Customer Service Associate Salary - ₹2.6 Lakhs to ₹4.6 Lakhs per year
Zomato Customer Service Associate Salary - ₹1.8 Lakhs to ₹6.5 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Amazon in India?

Tata Group Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year
Yatra Customer Service Associate Salary - ₹2.7 Lakhs to ₹4.5 Lakhs per year
PolicyBazaar Customer Service Associate Salary - ₹2.3 Lakhs to ₹4.7 Lakhs per year
Fareportal Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.1 Lakhs per year
Uber Customer Service Associate Salary - ₹1.4 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Amazon in India?

The estimated take-home salary of a Customer Service Associate at Amazon ranges between ₹25,212 per month to ₹26,648 per month in India. The take-home salary calculation is based on the average Amazon Customer Service Associate salary in India which ranges between ₹0.6 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Amazon?

According to AmbitionBox, 51% of the Amazon Customer Service Associates reported a notice period of 1 Month, 43% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 2.7k responses on AmbitionBox in last 2 years.

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Amazon Customer Service Associate Salaries by Location

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Amazon Customer Service Associate Salaries

Amazon Customer Service Associate salary in India ranges between ₹0.6 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4.1k Amazon latest salaries received from various employees of Amazon.

Amazon Customer Service Associate salaries in India

Companies similar to Amazon for Customer Service Associate

Latest annual salaries shared by Amazon Customer Service Associate

Experience wise Amazon Customer Service Associate salaries

Similar Designation salaries in Amazon

Top skills at Amazon for Customer Service Associate

Salary related reviews for Amazon

Customer Service Associate in Kolkata (working remotely)

Customer Service Associate in Pune

Customer Service Associate in Pune

Customer Service Associate in Noida

Customer Service Associate in Hyderabad / Secunderabad

Amazon Customer Service Associate Salary FAQs

Tell us how to improve this page.

Amazon Customer Service Associate Salaries by Location