BigBasket Customer Service Associate Salaries by 100+ Employees (Updated 2025)

0 - 4 years exp.

₹1.5 Lakh - ₹3.5 Lakhs

Salary of majority employees

18% less than the average Customer Service Associate Salary in Internet Companies for 0 - 4 years of experience

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Last Updated: 1 Mar 2025

Companies similar to BigBasket for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Associate Salary 0 - 10 years exp. (4.2k salaries)	₹0.6 L/yr - ₹6.8 L/yr 48% more	4 job openings
Flipkart Customer Service Associate Salary 0 - 5 years exp. (160 salaries)	₹1 L/yr - ₹4 L/yr 3% more
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Reliance Retail Customer Service Associate Salary 0 - 6 years exp. (546 salaries)	₹0.8 L/yr - ₹3.7 L/yr 19% less
Swiggy Customer Service Associate Salary 0 - 6 years exp. (22 salaries)	₹1.8 L/yr - ₹4.3 L/yr 17% more
Zomato Customer Service Associate Salary 0 - 4 years exp. (33 salaries)	₹1.9 L/yr - ₹5 L/yr 35% more
Paytm Mall Customer Service Associate Salary 0 - 5 years exp. (4 salaries)	₹1.8 L/yr - ₹3.1 L/yr 2% less
Dunzo Customer Service Associate Salary 6 - 8 years exp. (4 salaries)	₹2.5 L/yr - ₹4.2 L/yr 31% more
Spencer's Retail Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1 L/yr - ₹2.4 L/yr 39% less
Amazon Development Centre India Customer Service Associate Salary 0 - 8 years exp. (2.8k salaries)	₹1 L/yr - ₹5.5 L/yr 42% more
PolicyBazaar Customer Service Associate Salary 0 - 4 years exp. (133 salaries)	₹2.3 L/yr - ₹4.5 L/yr 35% more
Uber Customer Service Associate Salary 0 - 5 years exp. (15 salaries)	₹1.4 L/yr - ₹4.5 L/yr 27% more
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JustDial Customer Service Associate Salary 0 - 5 years exp. (11 salaries)	₹1.3 L/yr - ₹3.6 L/yr 12% more
DMart Customer Service Associate Salary 0 - 7 years exp. (8 salaries)	₹1.2 L/yr - ₹3.5 L/yr 30% less
Expedia Group Customer Service Associate Salary 1 - 8 years exp. (6 salaries)	₹4 L/yr - ₹8 L/yr 187% more
Times Internet Customer Service Associate Salary 1 - 10 years exp. (4 salaries)	₹2.5 L/yr - ₹4.6 L/yr 37% more

Customer Service Associate salary at BigBasket ranges between ₹1.5 Lakh to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 127 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Service Associate salaries

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
Fresher (22 salaries)	₹1.5 L/yr - ₹3 L/yr
1 year (46 salaries)	₹1.5 L/yr - ₹3.4 L/yr
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2 years (28 salaries)	₹1.7 L/yr - ₹3.5 L/yr
3 years (13 salaries)	₹2.1 L/yr - ₹3.5 L/yr
4 years (18 salaries)	₹2 L/yr - ₹3.5 L/yr

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Customer Support Executive Salary

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Process Associate Salary

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₹1.5 L/yr - ₹2.8 L/yr

Senior Customer Service Executive Salary

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₹1 L/yr - ₹3.35 L/yr

Top skills at BigBasket for Customer Service Associate

Customer Service Communication Skills customer support voice process customer care Customer Handling Inbound Process inbound voice process ITES inbound Customer Service Voice Calling Operations Complaints

Salary related reviews for BigBasket

3.1

Rated by 27 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Salary - Excellent

+6 more

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

Customer Support Associate in Bangalore Rural

OPPERATIONS Department

3.0

• posted on 03 Jan 2022

1.0

for Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

Skill development - Good

+2 more

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

Salary - Bad

+2 more

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Salary Discussions, Hike & Promotions

a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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BigBasket Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at BigBasket?

Customer Service Associate salary at BigBasket in India ranges between ₹1.5 Lakhs to ₹3.5 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 18% less than the average Customer Service Associate Salary in India. Salary estimates are based on 127 latest salaries received from various employees of BigBasket India.

How does the salary of a Customer Service Associate at BigBasket India compare with the average salary range for this job?

The average salary of a Customer Service Associate at BigBasket is 18% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at BigBasket?

Customer Service, Communication Skills, customer support, voice process and customer care are some of the popular skills required to work as a Customer Service Associate at BigBasket India.

Which similar companies are paying more than BigBasket to a Customer Service Associate in India?

Expedia Group Customer Service Associate Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
Amazon Customer Service Associate Salary - ₹0.6 Lakhs to ₹6.8 Lakhs per year
Amazon Development Centre India Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.5 Lakhs per year
Times Internet Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.6 Lakhs per year
PolicyBazaar Customer Service Associate Salary - ₹2.3 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to BigBasket in India?

Zomato Customer Service Associate Salary - ₹1.9 Lakhs to ₹5.0 Lakhs per year
Dunzo Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.2 Lakhs per year
Uber Customer Service Associate Salary - ₹1.4 Lakhs to ₹4.5 Lakhs per year
Swiggy Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.3 Lakhs per year
JustDial Customer Service Associate Salary - ₹1.3 Lakhs to ₹3.6 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at BigBasket in India?

The estimated take-home salary of a Customer Service Associate at BigBasket ranges between ₹16,917 per month to ₹18,626 per month in India. The take-home salary calculation is based on the average BigBasket Customer Service Associate salary in India which ranges between ₹1.5 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at BigBasket?

According to AmbitionBox, 57% of the BigBasket Customer Service Associates reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 76 responses on AmbitionBox in last 2 years.

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BigBasket Customer Service Associate Salaries

BigBasket Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 127 BigBasket latest salaries received from various employees of BigBasket.