BigBasket Customer Service Associate Salaries by 100+ Employees (Updated 2024)

0 - 6 years exp.

₹1.5 Lakh - ₹3.5 Lakhs

Salary of majority employees

16% less than the average Customer Service Associate Salary in Internet Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 6 years exp. (84 salaries)	₹1.5 L/yr - ₹3.5 L/yr
Engineering - Software & QA Customer Service Associate Salary 0 - 5 years exp. (4 salaries)	₹2.3 L/yr - ₹3 L/yr
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Finance & Accounting Customer Service Associate Salary 2 - 3 years exp. (3 salaries)	₹1.9 L/yr - ₹2.6 L/yr
IT & Information Security Customer Service Associate Salary 2 - 3 years exp. (3 salaries)	₹2.3 L/yr - ₹2.9 L/yr
Sales & Business Development Customer Service Associate Salary 0 - 3 years exp. (3 salaries)	₹1.6 L/yr - ₹2.6 L/yr

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Last Updated: 2 Dec 2024

Companies similar to BigBasket for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Associate Salary 0 - 7 years exp. (4.1k salaries)	₹1 L/yr - ₹5 L/yr 41% more
Flipkart Customer Service Associate Salary 0 - 6 years exp. (168 salaries)	₹1.2 L/yr - ₹5.5 L/yr 5% more
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Reliance Retail Customer Service Associate Salary 0 - 6 years exp. (532 salaries)	₹0.7 L/yr - ₹4 L/yr 19% less
Swiggy Customer Service Associate Salary 0 - 4 years exp. (23 salaries)	₹1.8 L/yr - ₹4.8 L/yr 11% more
Zomato Customer Service Associate Salary 0 - 6 years exp. (38 salaries)	₹1.8 L/yr - ₹6 L/yr 61% more
Paytm Mall Customer Service Associate Salary 0 - 5 years exp. (4 salaries)	₹1.8 L/yr - ₹3.1 L/yr 2% less
Dunzo Customer Service Associate Salary 6 - 8 years exp. (4 salaries)	₹2.5 L/yr - ₹4.2 L/yr 31% more
Spencer's Retail Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1 L/yr - ₹2.4 L/yr 39% less
Nature's Basket Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹2.2 L/yr - ₹2.8 L/yr 10% less
Amazon Development Centre India Customer Service Associate Salary 0 - 8 years exp. (2.8k salaries)	₹1 L/yr - ₹5.6 L/yr 39% more
PolicyBazaar Customer Service Associate Salary 0 - 4 years exp. (138 salaries)	₹2.3 L/yr - ₹5.1 L/yr 37% more
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JustDial Customer Service Associate Salary 0 - 5 years exp. (11 salaries)	₹1.3 L/yr - ₹3.6 L/yr 12% more
Uber Customer Service Associate Salary 2 - 5 years exp. (10 salaries)	₹2.4 L/yr - ₹4.5 L/yr 34% more
DMart Customer Service Associate Salary 0 - 5 years exp. (6 salaries)	₹1.5 L/yr - ₹2 L/yr 25% less
Expedia Group Customer Service Associate Salary 2 - 8 years exp. (6 salaries)	₹5.5 L/yr - ₹8 L/yr 200% more
Times Internet Customer Service Associate Salary 1 - 10 years exp. (4 salaries)	₹2.5 L/yr - ₹4.6 L/yr 37% more

Customer Service Associate salary at BigBasket ranges between ₹1.5 Lakh to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 144 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Service Associate salaries

Last Updated: 2 Dec 2024

Experience	Avg Annual Salary
Fresher (25 salaries)	₹1.5 L/yr - ₹3.5 L/yr
1 year (49 salaries)	₹1.5 L/yr - ₹3.4 L/yr
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2 years (30 salaries)	₹1.7 L/yr - ₹3.5 L/yr
3 years (17 salaries)	₹2.1 L/yr - ₹3.5 L/yr
4 years (16 salaries)	₹1.9 L/yr - ₹3.5 L/yr
5 years (3 salaries)	₹2.1 L/yr - ₹4.6 L/yr
6 years (4 salaries)	₹2.3 L/yr - ₹3.2 L/yr

View all

Similar Designation salaries in BigBasket

Customer Support Associate Salary

(113 salaries)

₹1.6 L/yr - ₹3.5 L/yr

Customer Service Officer Salary

(3 salaries)

₹2.4 L/yr - ₹3.6 L/yr

Customer Service Executive Salary

(271 salaries)

₹1.2 L/yr - ₹4 L/yr

Customer Service Manager Salary

(3 salaries)

₹2.2 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(16 salaries)

₹1.8 L/yr - ₹3.25 L/yr

Customer Care Executive Salary

(146 salaries)

₹1.4 L/yr - ₹4 L/yr

Senior Associate Salary

(82 salaries)

₹1.7 L/yr - ₹4.55 L/yr

Customer Support Executive Salary

(325 salaries)

₹1.5 L/yr - ₹3.5 L/yr

Process Associate Salary

(14 salaries)

₹1.5 L/yr - ₹2.8 L/yr

Senior Customer Service Executive Salary

(46 salaries)

₹1 L/yr - ₹4.25 L/yr

Top skills at BigBasket for Customer Service Associate

Customer Service Communication Skills customer support voice process customer care Customer Handling Inbound Process inbound voice process ITES inbound Customer Service Voice Calling Operations Complaints

Salary related reviews for BigBasket

2.9

Rated by 26 employees for salary & benefits

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Customer Support Associate in Bangalore Rural

OPPERATIONS Department

3.0

• posted on 03 Jan 2022

1.0

for Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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BigBasket Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at BigBasket?

Customer Service Associate salary at BigBasket in India ranges between ₹1.5 Lakhs to ₹3.5 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 16% less than the average Customer Service Associate Salary in India. Salary estimates are based on 144 latest salaries received from various employees of BigBasket India.

How does the salary of a Customer Service Associate at BigBasket India compare with the average salary range for this job?

The average salary of a Customer Service Associate at BigBasket is 16% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at BigBasket?

Customer Service, Communication Skills, customer support, voice process and customer care are some of the popular skills required to work as a Customer Service Associate at BigBasket India.

Which similar companies are paying more than BigBasket to a Customer Service Associate in India?

Expedia Group Customer Service Associate Salary - ₹5.5 Lakhs to ₹8.0 Lakhs per year
Zomato Customer Service Associate Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year
Amazon Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year
Amazon Development Centre India Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.6 Lakhs per year
PolicyBazaar Customer Service Associate Salary - ₹2.3 Lakhs to ₹5.1 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to BigBasket in India?

Times Internet Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.6 Lakhs per year
Uber Customer Service Associate Salary - ₹2.4 Lakhs to ₹4.5 Lakhs per year
Dunzo Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.2 Lakhs per year
JustDial Customer Service Associate Salary - ₹1.3 Lakhs to ₹3.6 Lakhs per year
Swiggy Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.8 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at BigBasket in India?

The estimated take-home salary of a Customer Service Associate at BigBasket ranges between ₹16,899 per month to ₹18,609 per month in India. The take-home salary calculation is based on the average BigBasket Customer Service Associate salary in India which ranges between ₹1.5 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at BigBasket?

According to AmbitionBox, 58% of the BigBasket Customer Service Associates reported a notice period of 15 days or less, 39% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 78 responses on AmbitionBox in last 2 years.

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BigBasket Customer Service Associate Salaries

BigBasket Customer Service Associate salary in India ranges between ₹1.5 Lakh to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 144 BigBasket latest salaries received from various employees of BigBasket.