BigBasket Customer Service Manager Salaries by 3 Employees (Updated 2024)

2 - 12 years exp.

₹2.2 Lakhs - ₹4.5 Lakhs

Low Confidence

Salary of majority employees

35% less than the average Customer Service Manager Salary in Internet Companies for 2 - 12 years of experience

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Last Updated: 5 May 2024

Companies similar to BigBasket for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Zomato Customer Service Manager Salary 0 - 8 years exp. (4 salaries)	₹3.8 L/yr - ₹12 L/yr 91% more
Swiggy Customer Service Manager Salary 0 - 17 years exp. (4 salaries)	₹3.1 L/yr - ₹10.5 L/yr 90% more
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Amazon Customer Service Manager Salary 0 - 11 years exp. (76 salaries)	₹3.9 L/yr - ₹14 L/yr 149% more
Flipkart Customer Service Manager Salary 1 - 2 years exp. (3 salaries)	₹2.6 L/yr - ₹3.4 L/yr 17% less
Reliance Retail Customer Service Manager Salary 2 - 12 years exp. (28 salaries)	₹1.8 L/yr - ₹8 L/yr 17% more
DMart Customer Service Manager Salary 13 - 18 years exp. (4 salaries)	₹11 L/yr - ₹19.5 L/yr 322% more
Amazon Development Centre India Customer Service Manager Salary 3 - 13 years exp. (38 salaries)	₹4.2 L/yr - ₹16 L/yr 152% more
Times Internet Customer Service Manager Salary 5 - 9 years exp. (9 salaries)	₹6.9 L/yr - ₹11.5 L/yr 173% more
PolicyBazaar Customer Service Manager Salary 1 - 2 years exp. (7 salaries)	₹2.4 L/yr - ₹3.1 L/yr 26% less
JustDial Customer Service Manager Salary 0 - 16 years exp. (5 salaries)	₹2.4 L/yr - ₹7.4 L/yr 42% more
Alibaba Group Customer Service Manager Salary 1 - 2 years exp. (3 salaries)	₹2.1 L/yr - ₹2.4 L/yr 38% less
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Customer Service Manager salary at BigBasket ranges between ₹2.2 Lakhs to ₹4.5 Lakhs per year for employees with experience between 2 years to 12 years. Salary estimates are based on 3 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Service Manager salaries

Last Updated: 5 May 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.2 L/yr
3 years (AmbitionBox Estimate)	₹4 L/yr - ₹4 L/yr
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12 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹4.5 L/yr

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Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Team Lead in Guntur Kakani Road Auto Nagar

Other Department

5.0

• posted on 13 Jan 2022

5.0

for Salary and Benefits

Likes

Bigbasket is a largest digital marketing this is helpful is old age people s is order in our home the deleviry boy go the coustamer near home give to a coustmer

Dislikes

This is simply work and somtime s preshar and best salary give the company mostly is See the experience candidate s is give a prey arty finally this is the Excellent company

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Customer Support Associate in Bangalore Rural

OPPERATIONS Department

3.0

• posted on 03 Jan 2022

1.0

for Salary and Benefits

Likes

Nothing has of much i liked to work in bigbasket apart of the team meats

Dislikes

...there is no proper timing for meeting according to the shift timings working 3.7 months no salary hike in bigbasket i couldn't find any growth in that organization which made me to leave the job

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a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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BigBasket Customer Service Manager Salary FAQs

What is the notice period for Customer Service Manager at BigBasket?

According to AmbitionBox, 50% of the BigBasket Customer Service Managers reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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BigBasket Customer Service Manager Salaries

BigBasket Customer Service Manager salary in India ranges between ₹2.2 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 BigBasket latest salaries received from various employees of BigBasket.