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3.9

based on 4.6k Reviews

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BigBasket Customer Service Executive salaries in India (Updated 2025)

Annual salary range
0 - 7 years exp.
₹1.2 Lakh - ₹4.5 Lakhs
Salary of majority employees
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9% less than the average Customer Service Executive Salary in Internet Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
0 - 7 years exp. (136 salaries)
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₹1.2 L/yr - ₹4.5 L/yr

Sales & Business Development
Customer Service Executive Salary
1 - 4 years exp. (17 salaries)
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₹1.6 L/yr - ₹3.6 L/yr

BFSI, Investments & Trading
Customer Service Executive Salary
0 - 6 years exp. (6 salaries)
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₹1.8 L/yr - ₹3.2 L/yr

Engineering - Hardware & Networks
Customer Service Executive Salary
1 - 4 years exp. (5 salaries)
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₹1.7 L/yr - ₹3 L/yr

Engineering - Software & QA
Customer Service Executive Salary
1 - 4 years exp. (5 salaries)
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₹1.5 L/yr - ₹2.9 L/yr

View all

Last Updated: 21 Mar 2025

Companies similar to BigBasket for Customer Service Executive

Company name Avg Annual Salary Open Jobs
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Amazon Customer Service Executive Salary

0 - 6 years exp. (1.9k salaries)
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₹1 L/yr - ₹8 L/yr

arrow icon 27% more
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Amazon Development Centre India Customer Service Executive Salary

0 - 6 years exp. (889 salaries)
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₹1.2 L/yr - ₹6 L/yr

arrow icon 28% more
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Flipkart Customer Service Executive Salary

0 - 5 years exp. (249 salaries)
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₹1 L/yr - ₹5 L/yr

arrow icon 2% less
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PolicyBazaar Customer Service Executive Salary

0 - 6 years exp. (187 salaries)
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₹2 L/yr - ₹4.6 L/yr

arrow icon 19% more
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JustDial Customer Service Executive Salary

0 - 6 years exp. (137 salaries)
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₹1.5 L/yr - ₹4 L/yr

arrow icon 4% less
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Uber Customer Service Executive Salary

0 - 5 years exp. (39 salaries)
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₹1.9 L/yr - ₹3.3 L/yr

arrow icon 8% less
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Care Health Insurance Customer Service Executive Salary

0 - 6 years exp. (27 salaries)
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₹1.9 L/yr - ₹3.8 L/yr

arrow icon 3% less
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Expedia Group Customer Service Executive Salary

1 - 3 years exp. (10 salaries)
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₹3 L/yr - ₹7.2 L/yr

arrow icon 47% more
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Alibaba Group Customer Service Executive Salary

0 - 2 years exp. (6 salaries)
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₹2.1 L/yr - ₹2.3 L/yr

arrow icon 21% less
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eBay Customer Service Executive Salary

1 - 2 years exp. (4 salaries)
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₹3 L/yr - ₹4 L/yr

arrow icon 33% more
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Avis Customer Service Executive Salary

2 - 10 years exp. (4 salaries)
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₹3 L/yr - ₹3 L/yr

arrow icon 8% more
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Times Internet Customer Service Executive Salary

1 - 3 years exp. (3 salaries)
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₹3.2 L/yr - ₹4 L/yr

arrow icon 35% more
Customer Service Executive salary at BigBasket ranges between ₹1.2 Lakh to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 257 latest salaries received from various employees of BigBasket.

Latest annual salaries shared by BigBasket Customer Service Executive

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Experience wise BigBasket Customer Service Executive salaries

Last Updated: 21 Mar 2025

Experience Avg Annual Salary
Fresher  (31 salaries)

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₹1.3 L/yr - ₹2.8 L/yr
1 year  (73 salaries)

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₹1.3 L/yr - ₹4 L/yr
2 years  (71 salaries)

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₹1.2 L/yr - ₹3.6 L/yr
3 years  (43 salaries)

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₹1.8 L/yr - ₹4 L/yr
4 years  (22 salaries)

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₹2 L/yr - ₹3.8 L/yr
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Similar Designation salaries in BigBasket

Customer Care Executive Salary
(132 salaries)
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₹1.4 L/yr - ₹4 L/yr
Customer Support Executive Salary
(326 salaries)
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₹1.7 L/yr - ₹3.76 L/yr
Senior Customer Service Executive Salary
(41 salaries)
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₹1.15 L/yr - ₹4.25 L/yr
Customer Service Associate Salary
(125 salaries)
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₹1.5 L/yr - ₹3.5 L/yr
Customer Service Officer Salary
(3 salaries)
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₹2.4 L/yr - ₹3.6 L/yr
Customer Service Representative Salary
(16 salaries)
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₹1.8 L/yr - ₹3.25 L/yr
Customer Service Manager Salary
(3 salaries)
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₹2.2 L/yr - ₹4.5 L/yr
Customer Support Associate Salary
(114 salaries)
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₹1.6 L/yr - ₹3.5 L/yr
Telecalling Executive Salary
(3 salaries)
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₹0.8 L/yr - ₹4.5 L/yr
Sales Executive Salary
(182 salaries)
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₹1.2 L/yr - ₹5 L/yr

Top skills at BigBasket for Customer Service Executive

customer support Customer Service chat Bpo Voice non voice Customer Handling Communication Skills Non Voice Process voice process Communication Skills bpo non voice Customer Handling voice Domestic BPO voice support

Salary related reviews for BigBasket

3.2

Rated by 63 employees for salary & benefits

Customer Service Executive in Tin Factory

Customer Service Department

4.0
  •  posted on 09 Aug 2022
2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

  • Work satisfaction - Good
    • +1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

read more
  • Salary - Poor
    • +2 more

Customer Service Executive in Kolkata

Procurement & Supply Chain Department

5.0
  •  posted on 08 Apr 2021
5.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

I hv no bad experience in this company

Customer Service Executive in Bangalore / Bengaluru

Production, Manufacturing & Engineering Department

4.0
  •  posted on 23 Mar 2018
2.0
 for  Salary and Benefits

Likes

Team was very supportive, colleagues we're good, nice environment overall, but customers were irritative. Not bad not good

read more
  • Skill development - Good
    • +3 more

Dislikes

Salary is less, they were very strict about issueing day off's even though for emergency.

read more
  • Salary - Poor
    • +1 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023
4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

read more
  • Salary - Good
    • +2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

read more
  • Skill development - Poor
    • +3 more

Senior Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 02 May 2022
1.0
 for  Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

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1w
a manager - business analyst
Shifting from Bangalore to Hyderabad
I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts
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BigBasket Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at BigBasket ?
The average salary of a Customer Service Executive at BigBasket in India typically ranges from ₹1.2 Lakhs to ₹4.5 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service Executive at BigBasket earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Executive Salaries at BigBasket can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 200+ BigBasket employees in India.
What is the estimated take home salary of a Customer Service Executive at BigBasket in India?
The estimated take-home salary of a Customer Service Executive at BigBasket in India typically ranges from ₹19,695 to ₹21,363 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 200+ salaries received from various employees of BigBasket. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Executive at BigBasket ?
To be a Customer Service Executive at BigBasket in india, the key skills required include:

  • - customer support
  • - Customer Service
  • - chat
  • - Bpo Voice
  • - non voice

These skills are highly valued at BigBasket and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than BigBasket for Customer Service Executive in India?
Expedia Group ₹3.0 Lakhs to ₹7.2 Lakhs per year
Times Internet ₹3.2 Lakhs to ₹4.0 Lakhs per year
eBay ₹3.0 Lakhs to ₹4.0 Lakhs per year
Amazon Development Centre India ₹1.2 Lakhs to ₹6.0 Lakhs per year
Amazon ₹1.0 Lakhs to ₹8.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BigBasket, depending on the role and experience level.
What is the salary of a Customer Service Executive in companies similar to BigBasket in India?
The salary of a Customer Service Executive at companies similar to BigBasket in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

PolicyBazaar ₹2.0 Lakhs to ₹4.6 Lakhs per year
Avis ₹3.0 Lakhs to ₹3.0 Lakhs per year
Flipkart ₹1.0 Lakhs to ₹5.0 Lakhs per year
Care Health Insurance ₹1.9 Lakhs to ₹3.8 Lakhs per year
JustDial ₹1.5 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Executive at BigBasket in India?
The salary growth for a Customer Service Executive at BigBasket depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive can expect the following growth trajectory at BigBasket:

Experience Average Salary Range
Fresher ₹1.3 Lakhs to ₹2.8 Lakhs per year
1 year ₹1.3 Lakhs to ₹4.0 Lakhs per year
2 years ₹1.2 Lakhs to ₹3.6 Lakhs per year
3 years ₹1.8 Lakhs to ₹4.0 Lakhs per year
and so on.

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BigBasket Customer Service Executive Salaries by Location

BigBasket Customer Service Executive salary in India ranges between ₹1.2 Lakh to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 257 BigBasket latest salaries received from various employees of BigBasket.