BigBasket Customer Service Executive Salaries by 200+ Employees (Updated 2025)

0 - 5 years exp.

₹1.1 Lakh - ₹4 Lakhs

Salary of majority employees

12% less than the average Customer Service Executive Salary in Internet Companies for 0 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 0 - 5 years exp. (133 salaries)	₹1.2 L/yr - ₹4 L/yr
Sales & Business Development Customer Service Executive Salary 1 - 4 years exp. (16 salaries)	₹1.6 L/yr - ₹3.6 L/yr
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Engineering - Hardware & Networks Customer Service Executive Salary 0 - 4 years exp. (6 salaries)	₹1.7 L/yr - ₹3 L/yr
Finance & Accounting Customer Service Executive Salary 0 - 2 years exp. (6 salaries)	₹1.1 L/yr - ₹3 L/yr
BFSI, Investments & Trading Customer Service Executive Salary 0 - 5 years exp. (5 salaries)	₹1.8 L/yr - ₹3.2 L/yr

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Last Updated: 3 Feb 2025

Companies similar to BigBasket for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Executive Salary 0 - 6 years exp. (1.8k salaries)	₹1 L/yr - ₹6 L/yr 31% more
Flipkart Customer Service Executive Salary 0 - 4 years exp. (237 salaries)	₹1 L/yr - ₹5 L/yr At par
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Blinkit Customer Service Executive Salary 0 - 5 years exp. (31 salaries)	₹1.5 L/yr - ₹5 L/yr 5% more
Swiggy Customer Service Executive Salary 0 - 5 years exp. (75 salaries)	₹1 L/yr - ₹5 L/yr 12% more
Zomato Customer Service Executive Salary 0 - 3 years exp. (65 salaries)	₹1.1 L/yr - ₹5.5 L/yr At par
Reliance Retail Customer Service Executive Salary 0 - 6 years exp. (239 salaries)	₹1 L/yr - ₹4 L/yr 18% less
DMart Customer Service Executive Salary 1 - 8 years exp. (16 salaries)	₹1.5 L/yr - ₹2.5 L/yr 22% less
Spencer's Retail Customer Service Executive Salary 1 - 7 years exp. (10 salaries)	₹1.8 L/yr - ₹2.5 L/yr 19% less
Future Retail Customer Service Executive Salary 0 - 6 years exp. (13 salaries)	₹1.1 L/yr - ₹3.2 L/yr 33% less
Amazon Development Centre India Customer Service Executive Salary 0 - 6 years exp. (878 salaries)	₹1.2 L/yr - ₹6.2 L/yr 33% more
PolicyBazaar Customer Service Executive Salary 0 - 6 years exp. (181 salaries)	₹1.9 L/yr - ₹4.5 L/yr 20% more
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JustDial Customer Service Executive Salary 0 - 6 years exp. (137 salaries)	₹1.5 L/yr - ₹4.5 L/yr At par
Nature's Basket Customer Service Executive Salary 0 - 6 years exp. (134 salaries)	₹1.2 L/yr - ₹3 L/yr 19% less
Uber Customer Service Executive Salary 0 - 6 years exp. (41 salaries)	₹1.9 L/yr - ₹3.3 L/yr 4% less
Expedia Group Customer Service Executive Salary 1 - 3 years exp. (10 salaries)	₹3 L/yr - ₹7.2 L/yr 52% more
Alibaba Group Customer Service Executive Salary 0 - 2 years exp. (6 salaries)	₹2.1 L/yr - ₹2.3 L/yr 19% less
eBay Customer Service Executive Salary 1 - 2 years exp. (4 salaries)	₹3 L/yr - ₹4 L/yr 37% more
Avis Customer Service Executive Salary 2 - 10 years exp. (4 salaries)	₹3 L/yr - ₹3 L/yr 11% more
Times Internet Customer Service Executive Salary 1 - 2 years exp. (3 salaries)	₹3.2 L/yr - ₹4 L/yr 39% more

Customer Service Executive salary at BigBasket ranges between ₹1.1 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 261 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Service Executive salaries

Last Updated: 3 Feb 2025

Experience	Avg Annual Salary
Fresher (40 salaries)	₹1.2 L/yr - ₹3.5 L/yr
1 year (77 salaries)	₹1.1 L/yr - ₹4 L/yr
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2 years (72 salaries)	₹1.2 L/yr - ₹3.6 L/yr
3 years (43 salaries)	₹2 L/yr - ₹4 L/yr
4 years (19 salaries)	₹2 L/yr - ₹3.8 L/yr
5 years (10 salaries)	₹2 L/yr - ₹4 L/yr

View all

Similar Designation salaries in BigBasket

Customer Care Executive Salary

(142 salaries)

₹1.4 L/yr - ₹4 L/yr

Customer Support Executive Salary

(328 salaries)

₹1.7 L/yr - ₹3.76 L/yr

Senior Customer Service Executive Salary

(42 salaries)

₹1 L/yr - ₹3.35 L/yr

Customer Service Associate Salary

(125 salaries)

₹1.5 L/yr - ₹3.5 L/yr

Customer Service Officer Salary

(3 salaries)

₹2.4 L/yr - ₹3.6 L/yr

Customer Service Representative Salary

(16 salaries)

₹1.8 L/yr - ₹3.25 L/yr

Customer Service Manager Salary

(3 salaries)

₹2.2 L/yr - ₹4.5 L/yr

Customer Support Associate Salary

(115 salaries)

₹1 L/yr - ₹3.5 L/yr

Telecalling Executive Salary

(3 salaries)

₹0.8 L/yr - ₹4.5 L/yr

Sales Executive Salary

(193 salaries)

₹1.5 L/yr - ₹4.8 L/yr

Top skills at BigBasket for Customer Service Executive

customer support Customer Service chat Bpo Voice non voice Customer Handling Communication Skills Non Voice Process voice process Communication Skills bpo non voice Customer Handling voice Domestic BPO voice support

Salary related reviews for BigBasket

3.2

Rated by 63 employees for salary & benefits

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

Customer Service Executive in Kolkata

Procurement & Supply Chain Department

5.0

• posted on 08 Apr 2021

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

I hv no bad experience in this company

Customer Service Executive in Bangalore / Bengaluru

Production, Manufacturing & Engineering Department

4.0

• posted on 23 Mar 2018

2.0

for Salary and Benefits

Likes

Team was very supportive, colleagues we're good, nice environment overall, but customers were irritative. Not bad not good

Skill development - Good

+3 more

Dislikes

Salary is less, they were very strict about issueing day off's even though for emergency.

Salary - Poor

+1 more

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

Hi All, During a job opportunity, when the recruiter asked for my expected CTC, I mentioned 12 LPA, as my previous job's fixed salary was 7.8 LPA. Now, I’ve been shortlisted for the Product Designer role and have learned from some sources that their maximum budget is 14 LPA. How should I approach the negotiation? Would it be reasonable to ask for 14 LPA, considering I initially stated my expectation as 12 LPA? The job is based in Gurgaon, and I have 4.5 years of experience. Looking forward to your advice!

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BigBasket Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at BigBasket?

Customer Service Executive salary at BigBasket in India ranges between ₹1.1 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 5 years. According to our estimates it is 12% less than the average Customer Service Executive Salary in India. Salary estimates are based on 261 latest salaries received from various employees of BigBasket India.

How does the salary of a Customer Service Executive at BigBasket India compare with the average salary range for this job?

The average salary of a Customer Service Executive at BigBasket is 12% less than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Executive at BigBasket?

customer support, Customer Service, chat, Bpo Voice and non voice are some of the popular skills required to work as a Customer Service Executive at BigBasket India.

Which similar companies are paying more than BigBasket to a Customer Service Executive in India?

Expedia Group Customer Service Executive Salary - ₹3.0 Lakhs to ₹7.2 Lakhs per year
Times Internet Customer Service Executive Salary - ₹3.2 Lakhs to ₹4.0 Lakhs per year
eBay Customer Service Executive Salary - ₹3.0 Lakhs to ₹4.0 Lakhs per year
Amazon Development Centre India Customer Service Executive Salary - ₹1.2 Lakhs to ₹6.2 Lakhs per year
Amazon Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to BigBasket in India?

PolicyBazaar Customer Service Executive Salary - ₹1.9 Lakhs to ₹4.5 Lakhs per year
Swiggy Customer Service Executive Salary - ₹1.0 Lakhs to ₹5.0 Lakhs per year
Avis Customer Service Executive Salary - ₹3.0 Lakhs to ₹3.0 Lakhs per year
Blinkit Customer Service Executive Salary - ₹1.5 Lakhs to ₹5.0 Lakhs per year
JustDial Customer Service Executive Salary - ₹1.5 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at BigBasket in India?

The estimated take-home salary of a Customer Service Executive at BigBasket ranges between ₹19,026 per month to ₹20,704 per month in India. The take-home salary calculation is based on the average BigBasket Customer Service Executive salary in India which ranges between ₹1.1 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at BigBasket?

According to AmbitionBox, 50% of the BigBasket Customer Service Executives reported a notice period of 15 days or less, 44% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 116 responses on AmbitionBox in last 2 years.

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BigBasket Customer Service Executive Salaries

BigBasket Customer Service Executive salary in India ranges between ₹1.1 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 261 BigBasket latest salaries received from various employees of BigBasket.

BigBasket Customer Service Executive salaries in India

Companies similar to BigBasket for Customer Service Executive

Latest annual salaries shared by BigBasket Customer Service Executive

Experience wise BigBasket Customer Service Executive salaries

Similar Designation salaries in BigBasket

Top skills at BigBasket for Customer Service Executive

Salary related reviews for BigBasket

Customer Service Executive in Tin Factory

Customer Service Executive in Kolkata

Customer Service Executive in Bangalore / Bengaluru

Customer Support Executive in Bangalore / Bengaluru

Senior Associate in Pune

BigBasket Customer Service Executive Salary FAQs

Tell us how to improve this page.

BigBasket Customer Service Executive Salaries by Location