Alibaba Group Customer Service Executive Salaries by 6 Employees (Updated 2025)

0 - 4 years exp.

₹2.1 Lakhs - ₹2.3 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

30% less than the average Customer Service Executive Salary in Internet Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 1 - 4 years exp. (3 salaries)	₹2.1 L/yr - ₹2.2 L/yr
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Engineering - Software & QA Customer Service Executive Salary 1 year exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr

Last Updated: 31 Mar 2025

Companies similar to Alibaba Group for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Executive Salary 0 - 7 years exp. (1.9k salaries)	₹1 L/yr - ₹8 L/yr 67% more
Flipkart Customer Service Executive Salary 0 - 5 years exp. (250 salaries)	₹1 L/yr - ₹5 L/yr 27% more
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PolicyBazaar Customer Service Executive Salary 0 - 6 years exp. (185 salaries)	₹2 L/yr - ₹4.6 L/yr 54% more	2 job openings
JustDial Customer Service Executive Salary 0 - 6 years exp. (137 salaries)	₹1.5 L/yr - ₹4 L/yr 23% more
Matrimony.com Customer Service Executive Salary 0 - 4 years exp. (122 salaries)	₹1 L/yr - ₹3 L/yr 2% less
Indiamart Intermesh Customer Service Executive Salary 0 - 6 years exp. (98 salaries)	₹1.1 L/yr - ₹5 L/yr 57% more
Zomato Customer Service Executive Salary 0 - 3 years exp. (69 salaries)	₹1.1 L/yr - ₹5.5 L/yr 27% more
Uber Customer Service Executive Salary 0 - 4 years exp. (37 salaries)	₹1.9 L/yr - ₹3.3 L/yr 20% more
Nykaa Customer Service Executive Salary 0 - 7 years exp. (29 salaries)	₹2 L/yr - ₹5 L/yr 54% more
Care Health Insurance Customer Service Executive Salary 0 - 6 years exp. (27 salaries)	₹1.9 L/yr - ₹3.8 L/yr 25% more
MakeMyTrip Customer Service Executive Salary 0 - 5 years exp. (20 salaries)	₹2.2 L/yr - ₹4 L/yr 46% more
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Videocon d2h Customer Service Executive Salary 0 - 6 years exp. (15 salaries)	₹1.5 L/yr - ₹4.5 L/yr 5% more
EaseMyTrip.com Customer Service Executive Salary 0 - 3 years exp. (12 salaries)	₹1.1 L/yr - ₹3.4 L/yr 27% more
Expedia Group Customer Service Executive Salary 1 - 3 years exp. (10 salaries)	₹3 L/yr - ₹7.2 L/yr 90% more
Info Edge Customer Service Executive Salary 0 - 2 years exp. (7 salaries)	₹2.9 L/yr - ₹4.8 L/yr 76% more	1 job opening
Naukri Customer Service Executive Salary 0 - 3 years exp. (5 salaries)	₹1 L/yr - ₹5 L/yr 14% more
Furlenco Customer Service Executive Salary 1 - 2 years exp. (4 salaries)	₹3 L/yr - ₹3.5 L/yr 59% more
KOHINOOR TELEVIDEO Customer Service Executive Salary 4 - 5 years exp. (3 salaries)	₹2 L/yr - ₹2.2 L/yr 3% less
Times Internet Customer Service Executive Salary 1 - 2 years exp. (3 salaries)	₹3.2 L/yr - ₹4 L/yr 74% more

Customer Service Executive salary at Alibaba Group ranges between ₹2.1 Lakhs to ₹2.3 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 6 latest salaries received from various employees of Alibaba Group.

Experience wise Alibaba Group Customer Service Executive salaries

Last Updated: 31 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
1 year (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr
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2 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
3 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
4 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr

Similar Designation salaries in Alibaba Group

Customer Support Executive Salary

(4 salaries)

₹2.3 L/yr - ₹3.5 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1 L/yr - ₹1.3 L/yr

Customer Service Manager Salary

(3 salaries)

₹2.1 L/yr - ₹2.3 L/yr

Sales Executive Salary

(5 salaries)

₹2.4 L/yr - ₹3 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Sales Officer Salary

(4 salaries)

₹2.4 L/yr - ₹4.2 L/yr

Team Lead Salary

(AmbitionBox Estimate)

₹3.8 L/yr - ₹4.8 L/yr

Sales Manager Salary

(5 salaries)

₹3.6 L/yr - ₹6.6 L/yr

Relationship Manager Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Salary related reviews for Alibaba Group

Web Media Operations Manager in Gurgaon / Gurugram

Marketing & Communication Department

4.0

• posted on 06 Aug 2018

4.0

for Salary and Benefits

Likes

Compensation and Work Life balance

Salary - Good

+2 more

Dislikes

The management is very biased. Indian staff is not a part of the decision making, even if they are at higher positions. The strategies change almost every month which makes the job really challenging.

Accounts Manager in Chennai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 10 Feb 2023

5.0

for Salary and Benefits

Likes

Learning new things about international platform. Very comfortable team to work with . Very good manager , he will teach all the basic things in work . They will guide you in a good way The way taking care of staffs is unique Peaceful place to work. Very good platform to expose your talent.

Salary - Excellent

+6 more

Dislikes

Need more fun activities .

System Engineer in Chennai

Consulting Department

3.0

• posted on 18 May 2021

3.0

for Salary and Benefits

Likes

That is a nice experience I have worked there. That job is to help me to develop my consulting skills and facing customers. Then I have developed my knowledge in tradings and tackle difficult situations.

Promotions - Good

Dislikes

There is no transport and food

Freelance Content Writer (working remotely)

Freelancer

Content, Editorial & Journalism Department

2.0

• posted on 01 Jan 2023

1.0

for Salary and Benefits

Likes

only the hardest of the workers survive here. I used to write news articles here but was paid much less than what value I used to deliver to the organization.

Skill development - Excellent

+1 more

Dislikes

delayed feedbacks on articles written by me.

Salary - Bad

+4 more

Customer Support Executive, Sales Executive in Jaipur

Other Department

5.0

• posted on 31 Oct 2019

4.0

for Salary and Benefits

Likes

Overall experience is excellent as i came to know about market very closely, business ethics the stratergic planning and working environment is good teammates are very cooperative and career growth is higher as you perform and achieve your targets and timely basis.

Salary - Good

+6 more

Dislikes

Compensation is good based on performance of particular employee, difficult to work in open market is a challenge for me daily have to interact with person to person and door to door.

see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Alibaba Group Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Alibaba Group ?

The average salary of a Customer Service Executive at Alibaba Group in India typically ranges from ₹2.1 Lakhs to ₹2.3 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Customer Service Executive at Alibaba Group earn more than ₹2.2 Lakhs per year, and the top 1% earn over ₹2.3 Lakhs per year. Customer Service Executive Salaries at Alibaba Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 Alibaba Group employees in India.

What is the estimated take home salary of a Customer Service Executive at Alibaba Group in India?

The estimated take-home salary of a Customer Service Executive at Alibaba Group in India typically ranges from ₹14,863 to ₹16,418 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹2.3 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of Alibaba Group. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Alibaba Group for Customer Service Executive in India?

Expedia Group	₹3.0 Lakhs to ₹7.2 Lakhs per year
Info Edge	₹2.9 Lakhs to ₹4.8 Lakhs per year
Times Internet	₹3.2 Lakhs to ₹4.0 Lakhs per year
Amazon	₹1.0 Lakhs to ₹8.0 Lakhs per year
Furlenco	₹3.0 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Alibaba Group, depending on the role and experience level.

What is the salary of a Customer Service Executive in companies similar to Alibaba Group in India?

The salary of a Customer Service Executive at companies similar to Alibaba Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Indiamart Intermesh	₹1.1 Lakhs to ₹5.0 Lakhs per year
PolicyBazaar	₹2.0 Lakhs to ₹4.6 Lakhs per year
Nykaa	₹2.0 Lakhs to ₹5.0 Lakhs per year
MakeMyTrip	₹2.2 Lakhs to ₹4.0 Lakhs per year
Zomato	₹1.1 Lakhs to ₹5.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Executive at Alibaba Group in India?

The salary growth for a Customer Service Executive at Alibaba Group depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive can expect the following growth trajectory at Alibaba Group:

Experience	Average Salary Range
Fresher	₹2.0 Lakhs to ₹2.5 Lakhs per year
1 year	₹2.0 Lakhs to ₹2.5 Lakhs per year
2 years	₹1.9 Lakhs to ₹2.5 Lakhs per year
3 years	₹1.9 Lakhs to ₹2.5 Lakhs per year

and so on.

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Alibaba Group Customer Service Executive Salaries

Alibaba Group Customer Service Executive salary in India ranges between ₹2.1 Lakhs to ₹2.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Alibaba Group latest salaries received from various employees of Alibaba Group.