Alibaba Group Customer Service Executive Salaries by 6 Employees (Updated 2025)

0 - 2 years exp.

₹2.1 Lakhs - ₹2.3 Lakhs

Low Confidence

Salary of majority employees

28% less than the average Customer Service Executive Salary in Internet Companies for 0 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.3 L/yr
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Engineering - Software & QA Customer Service Executive Salary 1 year exp. (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr

Last Updated: 16 Mar 2023

Companies similar to Alibaba Group for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Executive Salary 0 - 6 years exp. (1.8k salaries)	₹1 L/yr - ₹6 L/yr 60% more
Flipkart Customer Service Executive Salary 0 - 5 years exp. (241 salaries)	₹1 L/yr - ₹5 L/yr 23% more
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Paytm Customer Service Executive Salary 1 - 7 years exp. (23 salaries)	₹2.1 L/yr - ₹4.1 L/yr 27% more
Reliance Industries Customer Service Executive Salary 0 - 5 years exp. (178 salaries)	₹0.8 L/yr - ₹4.1 L/yr 6% more
Tata Group Customer Service Executive Salary 1 - 8 years exp. (14 salaries)	₹1.6 L/yr - ₹8.2 L/yr 60% more
Snapdeal Customer Service Executive Salary 2 - 6 years exp. (8 salaries)	₹1.7 L/yr - ₹4.5 L/yr 11% more
Shopclues Customer Service Executive Salary 1 - 6 years exp. (3 salaries)	₹2.7 L/yr - ₹3.3 L/yr 37% more
Myntra Customer Service Executive Salary 0 - 4 years exp. (29 salaries)	₹1.2 L/yr - ₹3.6 L/yr 12% more
JioMart Customer Service Executive Salary 1 - 6 years exp. (27 salaries)	₹1.3 L/yr - ₹3.5 L/yr 9% more
PolicyBazaar Customer Service Executive Salary 0 - 6 years exp. (178 salaries)	₹1.9 L/yr - ₹4.3 L/yr 46% more	3 job openings
JustDial Customer Service Executive Salary 0 - 6 years exp. (137 salaries)	₹1.5 L/yr - ₹4 L/yr 22% more
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Matrimony.com Customer Service Executive Salary 0 - 3 years exp. (109 salaries)	₹1 L/yr - ₹3.5 L/yr 1% less
Indiamart Intermesh Customer Service Executive Salary 0 - 6 years exp. (95 salaries)	₹1.1 L/yr - ₹4.5 L/yr 35% more	1 job opening
Zomato Customer Service Executive Salary 0 - 3 years exp. (61 salaries)	₹1.1 L/yr - ₹4.9 L/yr 17% more
Uber Customer Service Executive Salary 0 - 4 years exp. (36 salaries)	₹1.9 L/yr - ₹4 L/yr 21% more
Nykaa Customer Service Executive Salary 0 - 7 years exp. (30 salaries)	₹2 L/yr - ₹5 L/yr 52% more
MakeMyTrip Customer Service Executive Salary 0 - 5 years exp. (19 salaries)	₹2.4 L/yr - ₹4 L/yr 45% more
Videocon d2h Customer Service Executive Salary 1 - 8 years exp. (15 salaries)	₹1.2 L/yr - ₹4.2 L/yr 1% more
EaseMyTrip.com Customer Service Executive Salary 0 - 3 years exp. (11 salaries)	₹1.1 L/yr - ₹3.4 L/yr 24% more
Expedia Group Customer Service Executive Salary 1 - 3 years exp. (10 salaries)	₹3 L/yr - ₹7.2 L/yr 87% more

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Customer Service Executive salary at Alibaba Group ranges between ₹2.1 Lakhs to ₹2.3 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 6 latest salaries received from various employees of Alibaba Group.

Experience wise Alibaba Group Customer Service Executive salaries

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹0.9 L/yr - ₹2.3 L/yr
1 year (3 salaries)	₹2.1 L/yr - ₹3.9 L/yr
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2 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.2 L/yr

Similar Designation salaries in Alibaba Group

Customer Support Executive Salary

(4 salaries)

₹2.3 L/yr - ₹3.5 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1 L/yr - ₹1.3 L/yr

Customer Service Manager Salary

(3 salaries)

₹2.1 L/yr - ₹2.3 L/yr

Sales Executive Salary

(5 salaries)

₹2.64 L/yr - ₹3 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Sales Officer Salary

(4 salaries)

₹2.4 L/yr - ₹4.2 L/yr

Team Lead Salary

(AmbitionBox Estimate)

₹3.8 L/yr - ₹4.8 L/yr

Sales Manager Salary

(7 salaries)

₹3.6 L/yr - ₹6.72 L/yr

Relationship Manager Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Salary related reviews for Alibaba Group

Web Media Operations Manager in Gurgaon / Gurugram

Marketing & Communication Department

4.0

• posted on 06 Aug 2018

4.0

for Salary and Benefits

Likes

Compensation and Work Life balance

Dislikes

The management is very biased. Indian staff is not a part of the decision making, even if they are at higher positions. The strategies change almost every month which makes the job really challenging.

Accounts Manager in Chennai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 10 Feb 2023

5.0

for Salary and Benefits

Likes

Learning new things about international platform. Very comfortable team to work with . Very good manager , he will teach all the basic things in work . They will guide you in a good way The way taking care of staffs is unique Peaceful place to work. Very good platform to expose your talent.

Dislikes

Need more fun activities .

System Engineer in Chennai

Consulting Department

3.0

• posted on 18 May 2021

3.0

for Salary and Benefits

Likes

That is a nice experience I have worked there. That job is to help me to develop my consulting skills and facing customers. Then I have developed my knowledge in tradings and tackle difficult situations.

Dislikes

There is no transport and food

Freelance Content Writer (working remotely)

Freelancer

Content, Editorial & Journalism Department

2.0

• posted on 01 Jan 2023

1.0

for Salary and Benefits

Likes

only the hardest of the workers survive here. I used to write news articles here but was paid much less than what value I used to deliver to the organization.

Dislikes

delayed feedbacks on articles written by me.

Customer Support Executive, Sales Executive in Jaipur

Other Department

5.0

• posted on 31 Oct 2019

4.0

for Salary and Benefits

Likes

Overall experience is excellent as i came to know about market very closely, business ethics the stratergic planning and working environment is good teammates are very cooperative and career growth is higher as you perform and achieve your targets and timely basis.

Dislikes

Compensation is good based on performance of particular employee, difficult to work in open market is a challenge for me daily have to interact with person to person and door to door.

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Salary Discussions, Hike & Promotions

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a social media specialist

Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Alibaba Group Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Alibaba Group?

Customer Service Executive salary at Alibaba Group in India ranges between ₹2.1 Lakhs to ₹2.3 Lakhs for less than 1 year of experience to 2 years. According to our estimates it is 28% less than the average Customer Service Executive Salary in India. Salary estimates are based on 6 latest salaries received from various employees of Alibaba Group India.

How does the salary of a Customer Service Executive at Alibaba Group India compare with the average salary range for this job?

The average salary of a Customer Service Executive at Alibaba Group is 28% less than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.

Which similar companies are paying more than Alibaba Group to a Customer Service Executive in India?

Expedia Group Customer Service Executive Salary - ₹3.0 Lakhs to ₹7.2 Lakhs per year
Info Edge Customer Service Executive Salary - ₹2.9 Lakhs to ₹4.8 Lakhs per year
Times Internet Customer Service Executive Salary - ₹3.2 Lakhs to ₹4.0 Lakhs per year
Tata Group Customer Service Executive Salary - ₹1.6 Lakhs to ₹8.2 Lakhs per year
Amazon Customer Service Executive Salary - ₹1.0 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to Alibaba Group in India?

Nykaa Customer Service Executive Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
PolicyBazaar Customer Service Executive Salary - ₹1.9 Lakhs to ₹4.3 Lakhs per year
MakeMyTrip Customer Service Executive Salary - ₹2.4 Lakhs to ₹4.0 Lakhs per year
Naukri Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.0 Lakhs per year
Shopclues Customer Service Executive Salary - ₹2.7 Lakhs to ₹3.3 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Alibaba Group in India?

The estimated take-home salary of a Customer Service Executive at Alibaba Group ranges between ₹15,109 per month to ₹16,686 per month in India. The take-home salary calculation is based on the average Alibaba Group Customer Service Executive salary in India which ranges between ₹2.1 Lakhs to ₹2.3 Lakhs per year for employees with less than 1 year of experience to 2 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Alibaba Group?

According to AmbitionBox, 67% of the Alibaba Group Customer Service Executives reported a notice period of 15 days or less, 33% reported a notice period of 1 Month.This is based on 3 responses on AmbitionBox in last 2 years.

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Alibaba Group Customer Service Executive Salaries

Alibaba Group Customer Service Executive salary in India ranges between ₹2.1 Lakhs to ₹2.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Alibaba Group latest salaries received from various employees of Alibaba Group.