Alibaba Group Customer Support Executive Salaries by 4 Employees (Updated 2025)

1 - 6 years exp.

₹2.4 Lakhs - ₹3.5 Lakhs

Low Confidence

Salary of majority employees

At par with the average Customer Support Executive Salary in Internet Companies for 1 - 6 years of experience

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Salaries in different departments

Project & Program Management Customer Support Executive Salary 2 - 6 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr
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Marketing & Communication Customer Support Executive Salary 2 years exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.6 L/yr

Last Updated: 15 Mar 2025

Companies similar to Alibaba Group for Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Support Executive Salary 0 - 6 years exp. (557 salaries)	₹1.5 L/yr - ₹5 L/yr 16% more
Flipkart Customer Support Executive Salary 0 - 6 years exp. (220 salaries)	₹1 L/yr - ₹5 L/yr 5% less
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JustDial Customer Support Executive Salary 0 - 5 years exp. (124 salaries)	₹1.3 L/yr - ₹5.2 L/yr 11% less
Zomato Customer Support Executive Salary 0 - 5 years exp. (67 salaries)	₹1 L/yr - ₹5 L/yr 1% less
PolicyBazaar Customer Support Executive Salary 0 - 3 years exp. (66 salaries)	₹2 L/yr - ₹4.5 L/yr 3% more	3 job openings
Uber Customer Support Executive Salary 0 - 4 years exp. (43 salaries)	₹1.5 L/yr - ₹3 L/yr 22% less
Indiamart Intermesh Customer Support Executive Salary 0 - 3 years exp. (40 salaries)	₹1.8 L/yr - ₹4 L/yr 6% less	1 job opening
Matrimony.com Customer Support Executive Salary 0 - 5 years exp. (34 salaries)	₹1.5 L/yr - ₹3.6 L/yr 19% less	1 job opening
MakeMyTrip Customer Support Executive Salary 0 - 5 years exp. (10 salaries)	₹2.3 L/yr - ₹3.8 L/yr 4% more
EaseMyTrip.com Customer Support Executive Salary 0 - 2 years exp. (10 salaries)	₹2 L/yr - ₹3.4 L/yr 5% less
Videocon d2h Customer Support Executive Salary 0 - 3 years exp. (9 salaries)	₹1 L/yr - ₹3 L/yr 42% less
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Care Health Insurance Customer Support Executive Salary 0 - 3 years exp. (8 salaries)	₹1.8 L/yr - ₹3.4 L/yr 16% less
Expedia Group Customer Support Executive Salary 1 - 4 years exp. (4 salaries)	₹3.8 L/yr - ₹6.8 L/yr 82% more
Furlenco Customer Support Executive Salary 0 - 3 years exp. (4 salaries)	₹2.8 L/yr - ₹4 L/yr 5% more
Times Internet Customer Support Executive Salary 2 - 3 years exp. (4 salaries)	₹3 L/yr - ₹4.5 L/yr 36% more
Info Edge Customer Support Executive Salary 0 - 1 year exp. (3 salaries)	₹2 L/yr - ₹3 L/yr At par	1 job opening
Naukri Customer Support Executive Salary Fresher (3 salaries)	₹1.7 L/yr - ₹7.5 L/yr 39% more

Customer Support Executive salary at Alibaba Group ranges between ₹2.4 Lakhs to ₹3.5 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 4 latest salaries received from various employees of Alibaba Group.

Experience wise Alibaba Group Customer Support Executive salaries

Last Updated: 15 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.7 L/yr
2 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
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6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

Similar Designation salaries in Alibaba Group

Customer Service Executive Salary

(6 salaries)

₹2.1 L/yr - ₹2.26 L/yr

Sales Executive Salary

(5 salaries)

₹2.4 L/yr - ₹3 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1 L/yr - ₹1.3 L/yr

Customer Service Manager Salary

(3 salaries)

₹2.1 L/yr - ₹2.3 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4 L/yr

Team Lead Salary

(AmbitionBox Estimate)

₹3.8 L/yr - ₹4.8 L/yr

Sales Officer Salary

(4 salaries)

₹2.4 L/yr - ₹4.2 L/yr

Sales Manager Salary

(5 salaries)

₹3.6 L/yr - ₹6.6 L/yr

Relationship Manager Salary

(AmbitionBox Estimate)

₹2.7 L/yr - ₹3.5 L/yr

Salary related reviews for Alibaba Group

Web Media Operations Manager in Gurgaon / Gurugram

Marketing & Communication Department

4.0

• posted on 06 Aug 2018

4.0

for Salary and Benefits

Likes

Compensation and Work Life balance

Salary - Good

+2 more

Dislikes

The management is very biased. Indian staff is not a part of the decision making, even if they are at higher positions. The strategies change almost every month which makes the job really challenging.

Accounts Manager in Chennai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 10 Feb 2023

5.0

for Salary and Benefits

Likes

Learning new things about international platform. Very comfortable team to work with . Very good manager , he will teach all the basic things in work . They will guide you in a good way The way taking care of staffs is unique Peaceful place to work. Very good platform to expose your talent.

Salary - Excellent

+6 more

Dislikes

Need more fun activities .

System Engineer in Chennai

Consulting Department

3.0

• posted on 18 May 2021

3.0

for Salary and Benefits

Likes

That is a nice experience I have worked there. That job is to help me to develop my consulting skills and facing customers. Then I have developed my knowledge in tradings and tackle difficult situations.

Promotions - Good

Dislikes

There is no transport and food

Freelance Content Writer (working remotely)

Freelancer

Content, Editorial & Journalism Department

2.0

• posted on 01 Jan 2023

1.0

for Salary and Benefits

Likes

only the hardest of the workers survive here. I used to write news articles here but was paid much less than what value I used to deliver to the organization.

Skill development - Excellent

+1 more

Dislikes

delayed feedbacks on articles written by me.

Salary - Bad

+4 more

Customer Support Executive, Sales Executive in Jaipur

Other Department

5.0

• posted on 31 Oct 2019

4.0

for Salary and Benefits

Likes

Overall experience is excellent as i came to know about market very closely, business ethics the stratergic planning and working environment is good teammates are very cooperative and career growth is higher as you perform and achieve your targets and timely basis.

Salary - Good

+6 more

Dislikes

Compensation is good based on performance of particular employee, difficult to work in open market is a challenge for me daily have to interact with person to person and door to door.

see more salary related reviews

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Alibaba Group Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at Alibaba Group ?

The average salary of a Customer Support Executive at Alibaba Group in India typically ranges from ₹2.4 Lakhs to ₹3.5 Lakhs per year, depending on experience (from 1 year to 6 years).

The top 10% of Customer Support Executive at Alibaba Group earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Customer Support Executive Salaries at Alibaba Group can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Alibaba Group employees in India.

What is the estimated take home salary of a Customer Support Executive at Alibaba Group in India?

The estimated take-home salary of a Customer Support Executive at Alibaba Group in India typically ranges from ₹20,896 to ₹22,546 per month. This is based on the average salary range of ₹2.4 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from 1 year to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Alibaba Group. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Alibaba Group for Customer Support Executive in India?

Expedia Group	₹3.8 Lakhs to ₹6.8 Lakhs per year
Naukri	₹1.7 Lakhs to ₹7.5 Lakhs per year
Times Internet	₹3.0 Lakhs to ₹4.5 Lakhs per year
Amazon	₹1.5 Lakhs to ₹5.0 Lakhs per year
Furlenco	₹2.8 Lakhs to ₹4.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Alibaba Group, depending on the role and experience level.

What is the salary of a Customer Support Executive in companies similar to Alibaba Group in India?

The salary of a Customer Support Executive at companies similar to Alibaba Group in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

MakeMyTrip	₹2.3 Lakhs to ₹3.8 Lakhs per year
PolicyBazaar	₹2.0 Lakhs to ₹4.5 Lakhs per year
Info Edge	₹2.0 Lakhs to ₹3.0 Lakhs per year
Zomato	₹1.0 Lakhs to ₹5.0 Lakhs per year
Flipkart	₹1.0 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Executive at Alibaba Group in India?

The salary growth for a Customer Support Executive at Alibaba Group depends on factors such as experience, performance, and promotions. On average, a Customer Support Executive can expect the following growth trajectory at Alibaba Group:

Experience	Average Salary Range
1 year	₹2.1 Lakhs to ₹2.7 Lakhs per year
2 years	₹2.6 Lakhs to ₹3.4 Lakhs per year
6 years	₹3.2 Lakhs to ₹4.0 Lakhs per year

and so on.

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Alibaba Group Customer Support Executive Salaries

Alibaba Group Customer Support Executive salary in India ranges between ₹2.4 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Alibaba Group latest salaries received from various employees of Alibaba Group.