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4.0

based on 4.3k Reviews

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BigBasket Customer Service Executive salaries in Rajarhat

Top skills at BigBasket for Customer Service Executive

customer support Customer Service chat Bpo Voice non voice Customer Handling Communication Skills Non Voice Process voice process Communication Skills bpo non voice Customer Handling voice Domestic BPO voice support

Salary related reviews for BigBasket

Customer Service Department

4.0
  •  posted on 09 Aug 2022

2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

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Customer Success, Service & Operations Department

2.0
  •  posted on 25 Jun 2021

1.0
 for  Salary and Benefits

Likes

I'm still working in bigbasket.as mah point of view no growth in this company...also after given lots of effort in work but there is no salary appraisal..no satisfied to work here..plz dont join..m still looking forward for another job right now.

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Dislikes

No growth, no salary appraisal, no facilities, late salary given.

Procurement & Supply Chain Department

5.0
  •  posted on 08 Apr 2021

5.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

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Dislikes

I hv no bad experience in this company

Production, Manufacturing & Engineering Department

4.0
  •  posted on 23 Mar 2018

2.0
 for  Salary and Benefits

Likes

Team was very supportive, colleagues we're good, nice environment overall, but customers were irritative. Not bad not good

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Dislikes

Salary is less, they were very strict about issueing day off's even though for emergency.

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023

4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

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Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

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