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Filter reviews by BigBasket Customer Service Executive Reviews
Overall Rating
based on 63
reviews
What employees say about BigBasket?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
46% employees reported
Flexible timing
39% employees reported
No travel
65% employees reported
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Gender based rating
Rated by Women
28 reviews
Rated by Men
31 reviews
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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How is BigBasket to work for?
BigBasket is rated 3.7 out of 5, based on 63 reviews by employees on AmbitionBox.
BigBasket is known for Job security which is rated at the top and given a rating of 4.2. However, Salary is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at BigBasket read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BigBasket?
According to AmbitionBox ratings, BigBasket employees rate its salary and benefits as 3.2 out of 5. You can know more about BigBasket Salaries at AmbitionBox
How is the work culture at BigBasket?
Work culture is rated 3.8 at BigBasket by 63 employees. While job security is rated 4.2 and work-life balance is rated 3.9 at BigBasket. Read detailed reviews by employees of BigBasket on AmbitionBox.
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Join BigBasket India's largest online supermarket
8%
less
than the average Customer Service Executive Salary in India
View more details
Job/Soft skill training
6 total
responses
Cafeteria
2 total
responses
Professional degree assistance
1 total
response
Retirement benefits
0 total
responses
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