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3.9

based on 4.4k Reviews

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BigBasket Customer Service Executive Reviews

Updated 20 Aug, 2024
Overall Rating
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3.7/5
based on 63 reviews

Rating distribution

Category Ratings

4.2

Job security

3.9

Work-life balance

3.8

Company culture

3.6

Skill development

3.6

Work satisfaction

3.5

Promotions

3.2

Salary

What employees say about BigBasket?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

46% employees reported

Flexible timing

Flexible timing

39% employees reported

No travel

No travel

65% employees reported

Gender based rating

3.4
female

Rated by Women

28 reviews

4.1
male

Rated by Men

31 reviews

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Top Mentions in BigBasket Customer Service Executive Reviews

63 reviews found

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People also ask about BigBasket's Customer Service Executives

Is BigBasket a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 63 employee reviews, it's clear that most customer service executives have an average experience working at BigBasket. Job security holds the highest rating at 4.2, while salary is rated the lowest amongst all factors at 3.2. Read reviews about job security and salary on AmbitionBox.
Does BigBasket pay their Customer Service Executives well?
According to AmbitionBox reviews, BigBasket customer service executives rate their salary and benefits at 3.2 out of 5, based on 63 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BigBasket's customer service executives salaries here and to read reviews specifically about salary and benefits at BigBasket for customer service executives, click here .
How is the work culture at BigBasket for Customer Service Executives?
Work culture at BigBasket for customer service executives is rated 3.8 out of 5 by 63 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at BigBasket for customer service executives, click here .
How is the job security at BigBasket for Customer Service Executives?
Based on 63 reviews on AmbitionBox, BigBasket's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at BigBasket, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at BigBasket for customer service executives, click here .

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BigBasket Customer Service Executive Salary
based on 254 salaries
₹1 L/yr - ₹4 L/yr
12% less than the average Customer Service Executive Salary in India
View more details
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
2 total responses
degree
Professional degree assistance
1 total response
retirement
Retirement benefits
0 total responses
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