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BigBasket

3.9
based on 4.5k Reviews
Video summary

Working at BigBasket

Company Summary

Overall Rating

3.9/5
based on 4.5k reviews
highly rated categories
5% above
industry average
highly rated categories
Highly rated for

Job security

highly rated categories
Critically rated for

Promotions

Work Policy
Work from office
Work from office
81% employees reported
Monday to Saturday
Monday to Saturday
50% employees reported
Flexible timing
Flexible timing
61% employees reported
Within city
Within city
47% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
231 employees reported
Health insurance
Health insurance
203 employees reported
Cafeteria
Cafeteria
94 employees reported
Free meal
Free meal
92 employees reported
View all benefits

About BigBasket

Founded in2011 (14 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersBangalore,Karnataka, India
Websitebigbasket.com
Primary Industry
Other Industries
View in video summary

bigbasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. With over 18,000 products and over a 1000 brands in our catalogue you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products, Meats – we have it all.

BigBasket Ratings

based on 4.5k reviews

Overall Rating

3.9/5
How AmbitionBox ratings work?
5
2.2k
4
1.1k
3
517
2
229
1
427

Category Ratings

3.9

Job security

3.7

Company culture

3.7

Work-life balance

3.7

Skill development

3.6

Salary

3.6

Work satisfaction

3.3

Promotions

BigBasket is rated 3.9 out of 5 stars on AmbitionBox, based on 4.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at BigBasket
based on 4.2k reviews
3.6
Rated by 432 Women
Rated 3.8 for Job security and 3.5 for Work-life balance
3.9
Rated by 3.8k Men
Rated 3.9 for Job security and 3.8 for Skill development

Work Policy at BigBasket

based on 541 reviews in last 6 months
Work from office
81%
Hybrid
15%
Permanent work from home
4%

BigBasket Reviews

Top mentions in BigBasket Reviews

+ 5 more

Compare BigBasket with Similar Companies

BigBasket
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Overall Rating
3.9/5
based on 4.5k reviews
3.8/5
based on 2.2k reviews
3.7/5
based on 2k reviews
3.8/5
based on 270 reviews
Highly Rated for
Job security
No highly rated category
No highly rated category
Skill development
Critically Rated for
Promotions
Job security
Promotions
Job security
Promotions
Promotions
Primary Work Policy
Work from office
81% employees reported
Work from office
52% employees reported
Work from office
76% employees reported
Work from office
80% employees reported
Rating by Women Employees
3.6
Good
rated by 432 women
3.6
Good
rated by 358 women
3.4
Average
rated by 97 women
3.6
Good
rated by 37 women
Rating by Men Employees
3.9
Good
rated by 3.8k men
3.8
Good
rated by 1.6k men
3.7
Good
rated by 1.8k men
3.8
Good
rated by 212 men
Job security
3.9
Good
3.3
Average
3.2
Average
3.7
Good
View more

BigBasket Salaries

BigBasket salaries have received with an average score of 3.6 out of 5 by 4.5k employees.

Business Development Executive

(671 salaries)
Unlock
₹2 L/yr - ₹5.3 L/yr

Inventory Executive

(428 salaries)
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₹2.1 L/yr - ₹5.2 L/yr

Shift Incharge

(361 salaries)
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₹1.9 L/yr - ₹5.8 L/yr

Customer Support Executive

(328 salaries)
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₹1.7 L/yr - ₹3.8 L/yr

Operations Controller

(293 salaries)
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₹2 L/yr - ₹5.4 L/yr

Inventory Controller

(288 salaries)
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₹2.6 L/yr - ₹8.2 L/yr

Store Manager

(275 salaries)
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₹3 L/yr - ₹9.3 L/yr

Business Development Manager

(274 salaries)
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₹2.9 L/yr - ₹10.8 L/yr

Customer Service Executive

(261 salaries)
Unlock
₹1.2 L/yr - ₹4 L/yr

Team Lead

(250 salaries)
Unlock
₹1.3 L/yr - ₹6 L/yr

BigBasket News

View all

What Lies Ahead For Swiggy Instamart After Tepid Q3?

Inc42 | 17 Feb, 2025
What Lies Ahead For Swiggy Instamart After Tepid Q3?

How India’s new-age digital platforms fare on gig worker conditions 

HinduBusinessLine | 13 Feb, 2025
How India’s new-age digital platforms fare on gig worker conditions 

Cashfree secures $53 million from Krafton, Apis Partners

Economic Times | 5 Feb, 2025
Cashfree secures $53 million from Krafton, Apis Partners

Big Basket Most-Favoured by Quick Commerce Users for Its Return Policies, Says Study

Bloomberg Quint | 16 Jan, 2025
Big Basket Most-Favoured by Quick Commerce Users for Its Return Policies, Says Study

Zypp Electric secures Rs 55.4 Cr in ongoing Series C funding round

Yourstory | 15 Jan, 2025
Zypp Electric secures Rs 55.4 Cr in ongoing Series C funding round

Dunzo goes offline as investors, co-founder depart

Yourstory | 14 Jan, 2025
Dunzo goes offline as investors, co-founder depart

Dunzo Co-founder Kabeer Biswas to head Flipkart’s quick commerce unit Minutes

HinduBusinessLine | 9 Jan, 2025
Dunzo Co-founder Kabeer Biswas to head Flipkart’s quick commerce unit Minutes

RIL-backed Dunzo co-founder and CEO Kabeer Biswas to exit cash-strapped delivery startup

ISN | 4 Jan, 2025
RIL-backed Dunzo co-founder and CEO Kabeer Biswas to exit cash-strapped delivery startup

Dunzo on the brink: CEO’s exit, buyout talks and mounting losses

HinduBusinessLine | 3 Jan, 2025
Dunzo on the brink: CEO’s exit, buyout talks and mounting losses

Dunzo’s co-founder Kabeer Biswas hands in resignation letter

Yourstory | 2 Jan, 2025
Dunzo’s co-founder Kabeer Biswas hands in resignation letter
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BigBasket Subsidiaries

Daily ninja

3.4
 • 30 reviews

DailyNinja Delivery Services

4.1
 • 9 reviews

Bloomskart Retail

4.2
 • 3 reviews

KWIK24

5.0
 • 1 review
Report error

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BigBasket FAQs

When was BigBasket founded?
BigBasket was founded in 2011. The company has been operating for 14 years primarily in the Internet sector.
Where is the BigBasket headquarters located?
BigBasket is headquartered in Bangalore,Karnataka. It operates in 7 cities such as Bangalore / Bengaluru, Hyderabad / Secunderabad, Pune, Chennai, Mumbai. To explore all the office locations, visit BigBasket locations.
How many employees does BigBasket have in India?
BigBasket currently has more than 18,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in BigBasket based on the number of reviews submitted on AmbitionBox.
Does BigBasket have good work-life balance?
BigBasket has a Work-Life Balance Rating of 3.7 out of 5 based on 4,400+ employee reviews on AmbitionBox. 74% employees rated BigBasket 4 or above, while 26% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read BigBasket work-life balance reviews for more details
Is BigBasket good for career growth?
Career growth at BigBasket is rated as moderate, with a promotions and appraisal rating of 3.3. 26% employees rated BigBasket 3 or below, while 74% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading BigBasket promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in BigBasket?
Working at BigBasket comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for promotions / appraisal, based on 4,400+ employee reviews on AmbitionBox.
BigBasket Overview
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