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BigBasket
3.9
based on 4.5k Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at BigBasket
Company Summary
Overall Rating
3.9/5
based on 4.5k reviews
5% above
industry average
Highly rated for
Job security
Critically rated for
Promotions
Work Policy
Work from office
81% employees reported
Monday to Saturday
50% employees reported
Flexible timing
61% employees reported
Within city
47% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
231 employees reported
Health insurance
203 employees reported
Cafeteria
94 employees reported
Free meal
92 employees reported
View all benefits
About BigBasket
Founded in2011 (14 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersBangalore,Karnataka, India
Office Locations
Websitebigbasket.com
Primary Industry
Other Industries
View in video summary
bigbasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. With over 18,000 products and over a 1000 brands in our catalogue you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices and Seasonings to Packaged products, Beverages, Personal care products, Meats – we have it all.
BigBasket Ratings
based on 4.5k reviews
Overall Rating
3.9/5
How AmbitionBox ratings work?
5
2.2k
4
1.1k
3
517
2
229
1
427
Category Ratings
3.9
Job security
3.7
Company culture
3.7
Work-life balance
3.7
Skill development
3.6
Salary
3.6
Work satisfaction
3.3
Promotions
BigBasket is rated 3.9 out of 5 stars on AmbitionBox, based on 4.5k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at BigBasket
based on 4.2k reviews
3.6
Rated by 432 Women
Rated 3.8 for Job security and 3.5 for Work-life balance
3.9
Rated by 3.8k Men
Rated 3.9 for Job security and 3.8 for Skill development
Work Policy at BigBasket
based on 541 reviews in last 6 months
Work from office
81%
Hybrid
15%
Permanent work from home
4%
BigBasket Reviews
Top mentions in BigBasket Reviews
+ 5 more
Compare BigBasket with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.9/5 based on 4.5k reviews | 3.8/5 based on 2.2k reviews | 3.7/5 based on 2k reviews | 3.8/5 based on 270 reviews |
Highly Rated for | Job security | No highly rated category | No highly rated category | Skill development |
Critically Rated for | Promotions | Job security Promotions | Job security Promotions | Promotions |
Primary Work Policy | Work from office 81% employees reported | Work from office 52% employees reported | Work from office 76% employees reported | Work from office 80% employees reported |
Rating by Women Employees | 3.6 Good rated by 432 women | 3.6 Good rated by 358 women | 3.4 Average rated by 97 women | 3.6 Good rated by 37 women |
Rating by Men Employees | 3.9 Good rated by 3.8k men | 3.8 Good rated by 1.6k men | 3.7 Good rated by 1.8k men | 3.8 Good rated by 212 men |
Job security | 3.9 Good | 3.3 Average | 3.2 Average | 3.7 Good |
View more
BigBasket Salaries
BigBasket salaries have received with an average score of 3.6 out of 5 by 4.5k employees.
Business Development Executive
(671 salaries)
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₹2 L/yr - ₹5.3 L/yr
Inventory Executive
(428 salaries)
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₹2.1 L/yr - ₹5.2 L/yr
Shift Incharge
(361 salaries)
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₹1.9 L/yr - ₹5.8 L/yr
Customer Support Executive
(328 salaries)
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₹1.7 L/yr - ₹3.8 L/yr
Operations Controller
(293 salaries)
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₹2 L/yr - ₹5.4 L/yr
Inventory Controller
(288 salaries)
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₹2.6 L/yr - ₹8.2 L/yr
Store Manager
(275 salaries)
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₹3 L/yr - ₹9.3 L/yr
Business Development Manager
(274 salaries)
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₹2.9 L/yr - ₹10.8 L/yr
Customer Service Executive
(261 salaries)
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₹1.2 L/yr - ₹4 L/yr
Team Lead
(250 salaries)
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₹1.3 L/yr - ₹6 L/yr
BigBasket Interview Questions
Interview questions by designation
Top BigBasket interview questions and answers
Get interview-ready with top interview questions
BigBasket Jobs
Popular Designations BigBasket Hires for
Current Openings
BigBasket News
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What Lies Ahead For Swiggy Instamart After Tepid Q3?
- Swiggy's Q3 results led to a share price decline and higher losses despite revenue growth in Instamart.
- Instamart's revenue growth in Q3 was 14% QoQ, but it still lags behind competitors like Blinkit.
- Swiggy aims to expand Instamart rapidly by investing in dark store network and new products.
- Instamart's significant losses in Q3 were mainly due to spiraling customer acquisition costs.
- The late execution and entry into new categories may have hindered Instamart's growth rate.
- Swiggy set up 96 dark stores in Q3 and plans to add 200 more to reach 1,000 stores by March 2025.
- Instamart's heavy discounting and delivery costs have impacted its contribution margin.
- Improving customer stickiness and brand recall are crucial for Instamart's success.
- Swiggy's standalone Instamart app aims to attract a wider audience and enhance cross promotions.
- Swiggy faces growing competition in quick commerce from Amazon, Flipkart, PhonePe, and BigBasket.
Inc42 | 17 Feb, 2025
How India’s new-age digital platforms fare on gig worker conditions
- The Fairwork India project assesses the labour conditions of platform workers.
- BigBasket and Swiggy have shown improvements in gig worker policies over the years.
- Zomato's ascent in ranks has been slower while Urban Company has had a turbulent ride.
- Flipkart experienced a decline in rankings, sliding from no. 1 to 8th spot.
HinduBusinessLine | 13 Feb, 2025
Cashfree secures $53 million from Krafton, Apis Partners
- Cashfree Payments has raised $53m in a new funding round, led by South Korean company, Krafton.
- The merchant payment start-up's existing investor, Apis Partners, also participated in the funding round.
- Krafton has invested in a number of Indian businesses, including publishing platform Pratilipi and Kuku FM, among others.
- Cashfree raised $2.7m in a recent funding round in 2021.
- The move follows the lifting of an embargo by the Reserve Bank of India (RBI) on adding new merchants in late 2023.
- Cashfree has grown dramatically since securing an online payment aggregator licence from the RBI, increasing business by 130%.
- It currently serves around 800,000 businesses and processes $80bn in gross transactions annually, with plans to double this by the end of 2025.
- The company's clients include Swiggy, Zepto and BigBasket, and Bajaj Finance and ICICI Prudential.
- The new funding round will enable Cashfree to scale up its products, invest in new payment infrastructure projects, and push one-click checkout products commonly used by direct-to-consumer (D2C) brands.
- Cashfree launched a UPI product recently, allowing the settlement of UPI payments directly with banks.
Economic Times | 5 Feb, 2025
Big Basket Most-Favoured by Quick Commerce Users for Its Return Policies, Says Study
- Big Basket emerges as the most preferred quick commerce platform for handling returns and refunds.
- Swiggy Instamart, Blinkit, and Zepto also gain recognition but trail behind Big Basket.
- A study by LocalCircles highlights widespread dissatisfaction with return policies in the quick commerce sector.
- The study emphasizes the need for government intervention to establish consistent standards and protect consumers.
Bloomberg Quint | 16 Jan, 2025
Zypp Electric secures Rs 55.4 Cr in ongoing Series C funding round
- Zypp Electric is raising Rs 55.4 crore ($6.5 million) from 16 investors as part of its ongoing Series C funding round.
- The company will issue 564 Series C2 compulsory convertible preference shares (CCPS) and be valued at around $335-350 million post the funding round.
- Key investors include Kapil Kriplani, Narinder Bajaj, Neeraj Goel, and Samir Goenka.
- Zypp Electric's partners include BigBasket, Zepto, Flipkart, Myntra, Zomato, Swiggy, Blinkit, Uber, Porter, Rapido, 1MG, Delhivery, and Blue Dart.
Yourstory | 15 Jan, 2025
Dunzo goes offline as investors, co-founder depart
- Dunzo's app and website have gone offline following the departure of its co-founder and CEO, Kabeer Biswas.
- Employees have left amid pending salaries and investor exits.
- Reliance has written off its $200 million investment in Dunzo.
- Talks of a potential buyout with Swiggy and BigBasket fell through.
Yourstory | 14 Jan, 2025
Dunzo Co-founder Kabeer Biswas to head Flipkart’s quick commerce unit Minutes
- Kabeer Biswas, the co-founder of Dunzo, is set to head Flipkart's quick commerce unit called Minutes.
- Biswas will work closely with Hemant Badri, Senior Vice President at Flipkart.
- The appointment is subject to Biswas offloading his stake in Dunzo and shareholder approval.
- Flipkart Minutes is aggressively competing with other quick commerce platforms like Zepto, Swiggy Instamart, Blinkit, Tata BigBasket, etc.
HinduBusinessLine | 9 Jan, 2025
RIL-backed Dunzo co-founder and CEO Kabeer Biswas to exit cash-strapped delivery startup
- Reliance Retail-backed Dunzo is facing a major leadership change as co-founder and CEO Kabeer Biswas is in talks to step down.
- Dunzo has been struggling with high cash burn, stiff competition, and financial difficulties.
- The company explored buyout talks with Swiggy and Tata's BigBasket but they fell through.
- Biswas' potential exit follows the departure of other co-founders and the downsizing of the workforce.
ISN | 4 Jan, 2025
Dunzo on the brink: CEO’s exit, buyout talks and mounting losses
- Dunzo, backed by Reliance Retail, has been facing financial pressure.
- Talks for a potential buyout with Swiggy and BigBasket fell through.
- Former Dunzo executives are setting up new ventures.
- Dunzo reported a net loss of ₹1,802 crore in FY23.
HinduBusinessLine | 3 Jan, 2025
Dunzo’s co-founder Kabeer Biswas hands in resignation letter
- Kabeer Biswas, CEO and Co-founder of Dunzo, has resigned.
- He is the latest co-founder to leave the company.
- Dunzo was in talks for a potential buyout with Swiggy and BigBasket, but the talks fell through.
- The company has not cleared pending salaries to employees and most investors have departed from the board.
Yourstory | 2 Jan, 2025
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BigBasket Subsidiaries
Daily ninja
3.4
• 30 reviews
DailyNinja Delivery Services
4.1
• 9 reviews
Bloomskart Retail
4.2
• 3 reviews
KWIK24
5.0
• 1 review
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BigBasket FAQs
When was BigBasket founded?
BigBasket was founded in 2011. The company has been operating for 14 years primarily in the Internet sector.
Where is the BigBasket headquarters located?
BigBasket is headquartered in Bangalore,Karnataka. It operates in 7 cities such as Bangalore / Bengaluru, Hyderabad / Secunderabad, Pune, Chennai, Mumbai. To explore all the office locations, visit BigBasket locations.
How many employees does BigBasket have in India?
BigBasket currently has more than 18,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in BigBasket based on the number of reviews submitted on AmbitionBox.
Does BigBasket have good work-life balance?
BigBasket has a Work-Life Balance Rating of 3.7 out of 5 based on 4,400+ employee reviews on AmbitionBox. 74% employees rated BigBasket 4 or above, while 26% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read BigBasket work-life balance reviews for more details
Is BigBasket good for career growth?
Career growth at BigBasket is rated as moderate, with a promotions and appraisal rating of 3.3. 26% employees rated BigBasket 3 or below, while 74% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading BigBasket promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in BigBasket?
Working at BigBasket comes with several advantages and disadvantages. It is highly rated for job security. However, it is poorly rated for promotions / appraisal, based on 4,400+ employee reviews on AmbitionBox.
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