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BigBasket Email Support Executive Interview Questions and Answers

Updated 11 Sep 2023

BigBasket Email Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Self introduction
  • Q2. Different of empathy and sympathy
  • Ans. 

    Empathy is understanding and sharing the feelings of others, while sympathy is acknowledging and feeling sorry for someone's situation.

    • Empathy involves putting yourself in someone else's shoes and truly understanding their emotions.

    • Sympathy is feeling compassion or pity for someone without necessarily understanding their feelings.

    • Empathy is more about connecting with others on an emotional level, while sympathy is more...

  • Answered by AI
  • Q3. About last working
  • Q4. What is empathy
  • Ans. 

    Empathy is the ability to understand and share the feelings of another person.

    • Putting yourself in someone else's shoes

    • Listening actively and showing understanding

    • Expressing compassion and support

    • Recognizing and validating emotions

    • Responding with kindness and care

  • Answered by AI
  • Q5. What is sympathy
  • Ans. 

    Sympathy is the ability to understand and share the feelings of another person.

    • Sympathy involves feeling compassion for someone else's struggles or hardships

    • It is different from empathy, which involves actually feeling the same emotions as the other person

    • Showing sympathy can involve offering support, comfort, or encouragement to someone in need

  • Answered by AI

Interview Preparation Tips

Topics to prepare for BigBasket Email Support Executive interview:
  • Basics of company details
Interview preparation tips for other job seekers - Be confident and feel free

Interview questions from similar companies

Interview Questionnaire 

6 Questions

  • Q1. First HR round is all about your background and basic information about you and what you know about Amazon.
  • Q2. Tell me something about yourself?
  • Ans. 

    I am a dedicated and empathetic individual with a passion for helping others.

    • I have a background in customer service, where I have honed my communication and problem-solving skills.

    • I am a good listener and strive to understand the needs of customers in order to provide effective solutions.

    • I am a team player and enjoy collaborating with colleagues to ensure the best possible outcomes for customers.

  • Answered by AI
  • Q3. Why do you want to join us?
  • Ans. 

    I am passionate about providing excellent customer service and believe in the values of your company.

    • I have a strong background in customer service and enjoy helping others

    • I admire the company's commitment to customer satisfaction and want to be a part of that

    • I believe in the company's mission and values and want to contribute to its success

  • Answered by AI
  • Q4. What do you know about Amazon?
  • Ans. 

    Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

    • Founded by Jeff Bezos in 1994 as an online bookstore

    • Expanded to sell a wide variety of products and services

    • Offers Amazon Prime subscription service for fast shipping and streaming content

    • Owns subsidiaries like Whole Foods Market and Twitch

    • Developed popular devices like Kindle e-reade

  • Answered by AI
  • Q5. Your education
  • Ans. 

    Bachelor's degree in Business Administration

    • Graduated from XYZ University in 2018

    • Took courses in marketing, finance, and management

    • Completed a senior project on consumer behavior analysis

  • Answered by AI
  • Q6. This is the final round. You'll be asked about your background, education qualification, Why do you want to join company and what you know about it. How will you react in the circumstances. Like when you ...

Interview Preparation Tips

Round: Test
Experience: The test is conducted to check your English language skills.

The questions are like
fill in the blanks
complete the sentences
find the correct word
within the given time.

Sometimes you get a passage and then questions about that.

In the end you have to write an e-mail. (Subject of the email is provided)


General Tips: It doesn't really matter if you know the subject thoroughly because nobody knows everything.
You've to show that you're willing to work with them.
Your body gestures and the way you behave.
Remember that you're observed (under CCTV) even when you're waiting outside.
So be professional and act accordingly.

I applied via Shine and was interviewed in Jul 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basic Accent, Grammar oriented our process.
  • Q2. Email writing
  • Q3. Fluency and flexible

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare before the interview gives you a positive result.

I applied via Naukri.com and was interviewed in Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. All about customer's queries and how we will be able to to solve them.

Interview Preparation Tips

Interview preparation tips for other job seekers - None

I applied via Recruitment Consultant and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Versant test

Interview Preparation Tips

Interview preparation tips for other job seekers - Should prepare for versant test

I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Versant test 

(1 Question)

  • Q1. Versant test which includes grammar test, sentence reconstruction, email writing, sentence repeat, sentence build, reading.

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic grammar should be cleared. Writing words must be 150 words.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Questionnaire 

1 Question

  • Q1. Only Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your skills? Why did you leave your last organization? Would you summarise your last experience?
  • Q2. What was your last salary?
  • Q3. Why should i hire you
Round 3 - HR 

(1 Question)

  • Q1. What was your last annual ctc

Interview Preparation Tips

Topics to prepare for PolicyBazaar Customer Support Executive interview:
  • Basis grammar and spoken Englis
Interview preparation tips for other job seekers - Every experienced job seekers should go for policybazaar.com.
due to some issues i didn't continue the job but
I have a little experience of policy bazaar.com , the working environment of the company was awesome , trainners were cool.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me experience which company
  • Q2. What's your post in company

Interview Preparation Tips

Interview preparation tips for other job seekers - No any update for me , this company

BigBasket Interview FAQs

How many rounds are there in BigBasket Email Support Executive interview?
BigBasket interview process usually has 2 rounds. The most common rounds in the BigBasket interview process are Resume Shortlist and HR.
What are the top questions asked in BigBasket Email Support Executive interview?

Some of the top questions asked at the BigBasket Email Support Executive interview -

  1. Different of empathy and sympa...read more
  2. What is empa...read more
  3. What is sympa...read more

Tell us how to improve this page.

BigBasket Email Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Join BigBasket India's largest online supermarket

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BigBasket Email Support Executive Salary
based on 24 salaries
₹1.8 L/yr - ₹3.5 L/yr
7% more than the average Email Support Executive Salary in India
View more details

BigBasket Email Support Executive Reviews and Ratings

based on 5 reviews

3.5/5

Rating in categories

3.3

Skill development

3.9

Work-life balance

3.2

Salary

3.3

Job security

3.5

Company culture

3.2

Promotions

3.5

Work satisfaction

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