BigBasket Email Support Executive Interview Questions and Answers

Q1. My strength is positive attitude and my skills
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Q1. My age my name my qualification my parents name
Ans. My name is Rahul Karmakar my age is 18+ my qualification 12 pass out on 22 my father name is Usharanjan Karmakar
Answered by Rahul Karmakar
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Q1. My name my qualification my skills my job experience
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Q2. My job experience my strength
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Q3. My address my personal information
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Q4. My weeknss my name my date of birth my college name
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Q1. Tell me about your self ?
Ans. My name is vanshika .i am living im new delhi with my family ,i have complete my graduation in 2020 and if i have talk about my family member they are comprise of my mother two elders brother .and about my hobby i love to singing in free time and spending time with nature .
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Q2. What you understand by customer supports ?
Ans. 
Customer support involves providing assistance and resolving issues for customers to ensure their satisfaction.
• Customer support involves addressing customer inquiries and concerns

• It includes providing product information, troubleshooting, and resolving complaints

• Customer support can be provided through various channels such as phone, email, chat, or social media

• The goal of customer support is to ensure customer satisfa...read more
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Q3. Why you want to join bpo ?
Ans. I want to join BPO because it is growing industries in in india and i am keen to making my career in this field .
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Q4. Where you want to see you self after 5 years?
Ans. After 5 years i want to see my self with this company on hire position and want to handling more responsibility.
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Q5. What is your salary expectation?
Ans. As fresher i don't have practical knowledge so much so i have only theoretical knowledge so i am not expecting more it would be as company per norms .
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Q6. Anything you want to ask from me about this company and about work profile ?
Ans. Yes ,what will be job role of the mine for this process for which i have been offered this job .
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There was topic given for group discussion with a time limit of 10 mins

Q1. I was not able to attend it
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Q2. I was not selected for next round
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Q1. Introduction yourself
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Q2. Why Smart phone is important
Ans. 
Smartphones are important for communication, productivity, entertainment, and access to information.
• Communication: Allows users to stay connected through calls, texts, emails, and social media.

• Productivity: Enables users to manage tasks, schedules, and work on the go.

• Entertainment: Provides access to games, music, videos, and social media platforms.

• Access to information: Allows users to browse the internet, access news...read more
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