BigBasket Email Support Executive Interview Questions and Answers

Flipkart values include customer focus, innovation, ownership, and integrity.

• Customer focus: Flipkart prioritizes the needs and satisfaction of its customers.

• Innovation: Flipkart encourages creative thinking and constantly seeks new ways to improve its services.

• Ownership: Flipkart employees take responsibility for their work and strive for excellence.

• Integrity: Flipkart upholds ethical standards and maintains transpare

Excellent communication skills, problem-solving abilities, and customer service experience.

• Strong written and verbal communication skills

• Ability to handle customer inquiries and resolve issues effectively

• Experience in providing exceptional customer service

• Proficiency in using chat and email support tools

• Ability to multitask and prioritize tasks

• Attention to detail and accuracy in responding to customer queries

• Empathy an...read more

The job roles in Flipkart vary across departments and functions.

• Customer Support Executive - handling customer queries and complaints

• Warehouse Executive - managing inventory and logistics

• Sales Executive - promoting and selling products

• Data Analyst - analyzing customer behavior and market trends

• Software Engineer - developing and maintaining technology platforms

• Marketing Executive - creating and implementing marketing st...read more

I enjoy the opportunity to help customers and provide excellent support through chat and email.

• I like being able to assist customers and solve their problems remotely.

• I appreciate the chance to communicate with customers through written channels.

• I enjoy the challenge of finding solutions and providing accurate information.

• I value the opportunity to work in a team and collaborate with colleagues to deliver exceptional s...read more

The downside of working for Amazon

• High workload and pressure

• Limited work-life balance

• Strict performance metrics

• Limited career growth opportunities

• Intense competition among employees

Some people may hate working at Amazon due to various reasons.

• High workload and pressure

• Lack of work-life balance

• Strict policies and procedures

• Limited career growth opportunities

• Negative work culture

• Inadequate compensation

• Unfavorable management practices

I am a highly motivated and customer-focused individual with excellent communication skills.

• I have experience in customer service and support roles

• I am a quick learner and can adapt to new situations easily

• I am proficient in using various communication channels such as chat and email

• I am a team player and can work well under pressure

• I am passionate about providing excellent customer service and ensuring customer satisf

I want to be associated with the company because of its strong reputation, growth opportunities, and positive work culture.

• Strong reputation: The company has a proven track record of delivering high-quality products and services, which aligns with my own values and aspirations.

• Growth opportunities: The company offers various avenues for professional development and career advancement, allowing me to continuously learn ...read more

I successfully completed a challenging project within a tight deadline

• Managed a team of 5 to complete a software development project in 3 months

• Implemented agile methodology to ensure timely delivery of project milestones

• Received positive feedback from the client for delivering a high-quality product

• Achieved a 20% increase in revenue for the company through successful project completion

I would present a well-researched argument highlighting the benefits of the new smartphone and how it can improve my productivity and communication.

• Research and compare different smartphone models to find the best fit for my needs

• Create a budget plan and show how I can contribute towards the cost

• Highlight the benefits of having a smartphone such as improved communication, access to educational resources, and productivi...read more